Hotelaholic

Asheville · North Carolina

Crowne Plaza Resort Asheville by IHG

1 Resort Dr, Asheville, North Carolina, 28806

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Activities

    The Crowne Plaza Resort Asheville offers a plethora of luxurious amenities and activities for guests to indulge in. From a Racquet Club and saltwater lap pool to a 9-hole golf course and childcare services, there is something for everyone to enjoy without even leaving the hotel premises.

  • Family-Friendly Environment

    With a heated outdoor pool, playground, and childcare services, the Asheville Crowne Plaza Resort ensures that families have a comfortable and enjoyable stay. Parents can relax knowing their children are entertained and well taken care of while they make the most of their vacation.

  • Culinary Delights and Adventure

    Indulge in American and Appalachian cuisine at the Overlook Restaurant, pamper yourself at the Adelaide Spa, or seek thrills at the Asheville Treetops and Adventure Park. With zip-lining, mountain biking, and more, the hotel offers a perfect blend of relaxation and excitement.

Book your stay at Crowne Plaza Resort Asheville now to experience luxury, comfort, and adventure all in one place.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Excellent breakfast

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Board games/puzzles
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

723 reviews
6/ 10
The lobby was beautiful, the restaurant was good, staff nice
Susan · extended group · 2026-10-20

The guest experience

7.7out of 10
723 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Excellent breakfast

Worth knowing — Cleanliness issues · Uncertain amenities availability · Room upgrades needed

How guests scored the stay

  • Location8.3

    Great location close to amenities and beautiful surroundings.

  • Service8.3

    Most staff were wonderful despite some issues.

  • Overall Experience8.3

    General satisfaction with stay, but with noted issues that need attention.

  • Food and Beverage7.8

    Breakfast was excellent and food was satisfactory.

  • Amenities7.3

    Fitness facility was not available and several amenities were closed.

  • Room Quality7.3

    Rooms need upgrades and have issues like unsafely loose railings.

  • Value for Money7.3

    Quality related to price is acceptable, but improvements are needed.

Live guest feedback

Guest reviews

Mixed experiences

44% of 9 recent stays rated 8+

7.7723 reviews
  • Probably would stay again, as long as I had a room in the main lobby building.

    6/10

    Susan · extended group · 2026-10-20

    “The lobby was beautiful, the restaurant was good, staff nice”

  • If you don’t need to interact with any employees you’ll be fine

    4/10

    Chase · couple · 2026-10-19

    “Loved the lobby and surrounding areas. Easy to get to locations.”

  • Disappointing and an obvious “we don’t care, we have your money” vibe to the entire stay.

    3/10

    Cory · family with children · 2026-10-18

    “Perched on the edge of a gravel pit. Aged, poorly maintained, lacking convenient and appropriate points of access. I don’t like anything about the property”

  • Room was comfortable.

    8/10

    Jeanine · couple · 2026-10-14

    “Had to make 3 calls to housekeeping to get our room made up.”

  • Guest review

    8/10

    William · couple · 2026-09-18

    “The room was nice although the Sliding door to the patio required a good amount of effort to open and close We ate at the restaurant once and the food was good. During our stay the Ice Makers on Floors 3 and 4 were out of order our entire stay”

  • The room was decent. The food was not good. There was a woman at the front desk that was very dismissive. She tried to p

    5/10

    Alisa · couple · 2026-09-13

    “It was clean.”

  • Our stay was very good and we appreciated the hospitality.

    9/10

    Wibbels · couple · 2026-09-10

    “The room was good as expected. The staff was great and very responsive to our requests. The location was a real plus as we had easy access to the Biltmore and neighboring sites. I also really liked the policy of offering housekeeping on a "as-needed" basis.”

  • It was a terrible experience. My birthday weekend was not as planned.

    1/10

    Michelle · couple · 2026-09-07

    “Nothing”

  • Perfect

    10/10

    KEN · couple · 2026-09-04

    “Abbey took care of us.”

Hotel info and reviews come from third-party sources.