Hotelaholic

Asheville · North Carolina

The Windsor - Asheville

36 Broadway Street, Asheville, North Carolina, 28801

9.4 Wonderful357 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Suites with Full Kitchen and Free WiFi

    Indulge in the comfort and convenience of our boutique hotel in Asheville, offering spacious suites with a full kitchen and complimentary WiFi. Enjoy the perfect blend of modern amenities and homely comforts during your stay.

  • Convenient Services and Amenities

    Experience top-notch services at The Windsor - Asheville, including a snack bar, concierge services, and ticket assistance. Our non-smoking property ensures a pleasant environment for all guests.

  • Prime Location for Dining and Entertainment

    Explore the vibrant culinary scene just steps away from the hotel, with a variety of pubs and restaurants to choose from. Additionally, popular attractions like The Biltmore Estate and Winery are just a short distance away.

Book your stay at The Windsor - Asheville now and elevate your Asheville experience!

HAPPI HIGHLIGHTS

  • Friendly, attentive staff

  • Excellent central location (walkable to restaurants/bars/galleries)

  • Spacious rooms and suites with character

At the hotel

Popular amenities

42 listed
  • Air conditioning
  • Bar
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Face masks for guests available
View all amenities

Pools & wellness

  • Massage services
  • Spa/wellness center

Dining & drinks

  • Food delivered to guest room
  • Snack bar
  • Wine/champagne

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Temporary art galleries
  • WiFi available

Review in focus

357 reviews
10/ 10
Everything was perfect! We had special requests and they made sure everything was set up before we arrived. Loved the location and the historic feel of the hotel made for a nice little romantic getaway.
Kelly · solo traveller · 2026-09-15

The guest experience

9.4out of 10
357 verified reviews

Loved most

  • Friendly, attentive staff
  • Excellent central location (walkable to restaurants/bars/galleries)
  • Spacious rooms and suites with character
  • Well-equipped full kitchens
  • High-quality amenities (modernized, in-room massage available)
  • Generally very clean

Worth knowing — Occasional AC failures or noisy units · Uncomfortable/ thin pull-out or sofa beds · Early-morning trash/recycling truck noise on the street · Isolated issues like dusty sofa bed and confusing light switches

How guests scored the stay

  • Service9.8

    Frequently praised—friendly, warm, knowledgeable staff with quick problem resolution (e.g., moved a guest when AC failed).

  • Location9.8

    Consistently highlighted as excellent and central (walkable to restaurants, bars, galleries); occasional early-morning trash/recycling noise noted.

  • Overall Experience9.8

    Overwhelmingly positive boutique experience—beautiful building, characterful rooms, and excellent staff; only minor negatives reported (noise, occasional room-bed issues).

  • Amenities9.6

    Well-equipped (full kitchens, modernized amenities) and special services (in-room couples massage) reported positively.

  • Value for Money9.4

    Standard quality for this hotel tier.

  • Food and Beverage9.2

    Breakfast explicitly described as excellent in at least one review; otherwise few comments on broader F&B offerings.

  • Cleanliness9.0

    Generally reported as very clean across multiple reviews; one mention of a dusty sofa bed and a floor issue in a single negative review.

  • Room Quality8.6

    Spacious, characterful rooms and well-appointed kitchens noted, but some issues reported: malfunctioning/noisy AC, uncomfortable pull-out/sofa beds, and smaller bedrooms in some suites.

Live guest feedback

Guest reviews

Remarkably consistent

95% of 19 recent stays rated 8+

9.4357 reviews

  • Guest review

    10/10

    Kelly · solo traveller · 2026-09-15

    “Everything was perfect! We had special requests and they made sure everything was set up before we arrived. Loved the location and the historic feel of the hotel made for a nice little romantic getaway.”

  • Everyone was so great and helpful. The complimentary snack bar in the lobby was awesome

    10/10

    Young · family with children · 2026-09-14

  • Beautiful unique hotel in a great downtown location completely furnished with everything you need for a comfortable stay

    10/10

    Kristine · couple · 2026-09-10

    “Great downtown location. It was more like an apartment with the full size kitchen, living room and separate bedroom. Comfy bed, well furnished kitchen and bathroom. Especially loved having a washer and dryer since we were on a road trip. Loved that they had a fresh bag of coffee for the coffee pot. Very friendly staff. Wish we could have stayed longer!”

  • Guest review

    10/10

    Logan · solo traveller · 2026-09-05

    “Unique, friendly staff, very welcoming atmosphere at a great location.”

  • Awesome stuff, awesome room, awesome location

    10/10

    Barbara · couple · 2026-08-15

    “Everything”

  • Will definitely be back

    10/10

    Debra · couple · 2026-08-06

    “Beautifully decorated historic building; fantastic staff”

  • Perfect

    10/10

    Amy · couple · 2026-08-04

    “Friendly staff. Great location.”

  • Guest review

    9/10

    Bruria · solo traveller · 2026-07-14

    “מלון מפנק ומדהים נמצא בתוך אחוזה ענקית נופים מטריפים החדר גדול ומרווח ארוחת בוקר מצויינת ממליצה מאוד למי שמגיע לאזור לחוות את החוויה”

  • I do not recommend

    7/10

    NANA · family with children · 2026-07-06

    “Great location”

  • Guest review

    10/10

    Rick K · solo traveller · 2026-06-21

    “Charming hotel, great staff, attention to the smallest details. Will return!”

  • Wonderful

    10/10

    Karen · couple · 2026-06-19

    “Classy downtown hotel.”

  • Wonderful

    10/10

    Amy · couple · 2026-06-16

    “Lovely staff, beautiful building and great location.”

  • Guest review

    9/10

    Margaret · family with children · 2026-06-13

    “Location, large rooms, full kitchen, clean.”

  • Everything was perfect from arrival to the time we left! Very clean, secure, comfortable, beautiful hotel!

    10/10

    Marie · couple · 2026-06-12

    “Everything was perfect! From the moment we arrived, staff greeted us and were so warm and friendly! The hotel is gorgeous! Our room-phenomenal! We will stay here for our future trips to the mountains! Perfect location, perfect place! Thank you to the staff again!!”

  • Guest review

    10/10

    Don · couple · 2026-06-10

    “Great stay. Lots of character. Plenty of room . Well appointed kitchen with full size appliances. Great location to walk to restaurants. Definitely staying here again.”

  • Nice hotel. Great location.

    9/10

    Jeffrey · solo traveller · 2026-06-06

    “Nice unique hotel. Rooms were fun. Our room’s AC was broken and they quickly moved us to another room - so all was good.”

  • Fantastic boutique hotel!

    10/10

    Juan · couple · 2026-06-04

    “Beautiful boutique hotel, within 5-10min walking distance of restaurants, bars, art galleries, and museums. The rooms are spacious and elegantly decorated, with well-supplied kitchens. It felt like the comfort of a standard hotel, but with the personal touch of a small venture. We would definitely stay there again!”

  • A fantastic home away from home where we were treated well.

    10/10

    Debra · couple · 2026-05-28

    “We loved the suite. There was plenty of space and it was nicely furnished. The location was perfect - being near great restaurants and lounges. The best of all was the staff members who were knowledgeable and personable. We really enjoyed chatting particularly with the evening staff and were thankful for suggestions and assistance.”

  • Absolutely wonderful boutique experience with modernized amenities.

    9/10

    Gabrielle · couple · 2026-05-25

    “Loved the room - lots of character, spacious, had everything we needed and more. The amenities were wonderful and the staff were lovely. They even organized in-room couples massage, one of the best massages I’ve ever had! Perfect spot for being in central/downtown Asheville.”

View all guest reviews

Hotel info and reviews come from third-party sources.