Hotelaholic

Charlotte · North Carolina

Canopy By Hilton Charlotte SouthPark

4905 Barclay Downs Drive, Charlotte, North Carolina, 28210

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience a blend of comfort and style at Canopy By Hilton Charlotte SouthPark. Our 4-star hotel offers elegantly designed rooms with modern amenities including free WiFi, air-conditioning, and room service. Some rooms even feature a kitchen for added convenience.

  • Convenient Facilities

    Indulge in our range of facilities such as a fitness center, restaurant, and shared lounge. Guests can also benefit from free bike rentals, private parking, and a 24-hour front desk. Whether you're here for business or leisure, our business center and bar are at your service.

  • Prime Location

    Located just 1.3 km from SouthPark Mall, our hotel provides easy access to popular attractions like Freedom Park and Mint Museum of Art. With the Charlotte Douglas International Airport a short distance away, your stay with us is both convenient and memorable.

Book your stay at Canopy By Hilton Charlotte SouthPark now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Great location

  • Outstanding service

  • Clean property

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Bar
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

640 reviews
10/ 10
Very laid back luxury feel. Loved it!
Keziah · couple · 2026-10-15

The guest experience

8.8out of 10
640 verified reviews

Loved most

  • Great location
  • Outstanding service
  • Clean property
  • Friendly staff

Worth knowing — Parking issues · Room A/C problems · Inconsistent breakfast quality

How guests scored the stay

  • Service9.2

    Outstanding service at the front desk and bar, very friendly staff.

  • Location9.2

    Great location near amenities and shopping, a common positive mention.

  • Overall Experience9.0

    Overall experience was positive with some minor negatives mentioned.

  • Cleanliness8.7

    The property was clean and well-staffed but there were mentions of issues with room amenities.

  • Amenities8.7

    Good amenities were mentioned such as a gym and bikes, but parking issues raised concerns.

  • Value for Money8.7

    The cost related to the quality of stay felt reasonable, although some expectations were not fully met.

  • Food and Beverage8.5

    Breakfast was adequate, though not exceptional; coffee options could be improved.

  • Room Quality8.4

    Room comfort was noted, but issues such as A/C problems and lack of a microwave affected perception.

Live guest feedback

Guest reviews

Mixed experiences

79% of 14 recent stays rated 8+

8.8640 reviews
  • Guest review

    10/10

    Keziah · couple · 2026-10-15

    “Very laid back luxury feel. Loved it!”

  • Guest review

    1/10

    Ann · solo traveller · 2026-08-16

    “Bad”

  • Guest review

    8/10

    Rachel · couple · 2026-08-11

    “Is walking distance to a few restaurants”

  • Everything was great

    10/10

    Jessie · couple · 2026-08-10

    “Location and cleanliness”

  • Guest review

    8/10

    Wilkins · couple · 2026-07-21

    “Smelled really good”

  • Loved it!

    10/10

    Chris · solo traveller · 2026-07-06

    “Loved the hotel and staff. Smelled great! Very clean!”

  • Guest review

    9/10

    Melodie · family with children · 2026-07-06

    “All great”

  • I would definitely stay again.

    10/10

    Laquita · couple · 2026-07-02

    “The property was very clean, and it felt so comfortable.”

  • Disappointing

    4/10

    Paul · couple · 2026-06-16

    “Clean, comfortable bed.”

  • Very enjoyable one night stay. Would stay again.

    10/10

    Harvey · couple · 2026-06-08

    “Location. Very comfortable bed Check in staff very pleasant & helpful.”

  • Enjoyed spacious clean facility.

    9/10

    Patricia · couple · 2026-06-08

    “Loved the shower and plenty of closet space.”

  • Guest review

    7/10

    Gregory · solo traveller · 2026-06-07

    “Good Polite Staff.”

  • Guest review

    8/10

    Elizabeth · family with children · 2026-05-29

    “Comfortable hotel - loved the espresso machine in room”

  • Liked everything except the need to pay extra for parking

    10/10

    jim · couple · 2026-05-26

    “Liked the breakfast options and liked our waiter, Zack”

View all guest reviews

Hotel info and reviews come from third-party sources.