Hotelaholic

Charlotte · North Carolina

Charlotte Marriott City Center

100 West Trade Street, Charlotte, North Carolina, 28202

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Modern Rooms with Amenities

    The air-conditioned rooms at Marriott Charlotte City Center feature modern decor, flat-screen TVs, coffee makers, and small refrigerators. Some rooms even offer access to the exclusive M Club Lounge.

  • Dining Options

    Guests can indulge in full-service dining at Stoke Charlotte, serving delectable American cuisine for lunch and dinner. For a quick pick-me-up, Coco & the Director offers locally roasted coffee and unique local food selections in a vibrant co-lab space.

  • Convenient Facilities

    Enjoy complimentary WiFi in public areas, a 24-hour fitness center, and parking options available for a fee. The hotel's prime location in downtown Charlotte provides easy access to popular attractions like the NASCAR Hall of Fame and Bank of America Stadium.

Book your stay at Charlotte Marriott City Center now!

HAPPI HIGHLIGHTS

  • Friendly Staff

  • Great Location

At the hotel

Popular amenities

80 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Broadcast Live sport events
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Face masks for guests available
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

455 reviews
6/ 10
Staff was great
Jack · solo traveller · 2026-10-12

The guest experience

8.4out of 10
455 verified reviews

Loved most

  • Friendly Staff
  • Great Location

Worth knowing — Cleanliness Issues · Limited Food Options

How guests scored the stay

  • Service9.4

    Numerous reviews praised the friendly and helpful staff, particularly Gavin from the valet team.

  • Location9.0

    Guests enjoyed the convenient location close to the stadium and restaurants.

  • Overall Experience8.9

    Most guests reported a very positive experience, with a few minor complaints.

  • Amenities8.5

    The hotel offered good amenities, including a gym and bar/restaurant.

  • Food and Beverage8.0

    Breakfast was highlighted positively, but options were noted as limited at times.

  • Room Quality7.9

    Rooms were generally clean and comfortable, but some maintenance issues were noted.

  • Value for Money7.9

    Overall good value, though some concerns over cleanliness slightly affected this rating.

  • Cleanliness7.5

    Some reviews indicated the rooms needed more thorough cleaning and maintenance.

Live guest feedback

Guest reviews

Mixed experiences

42% of 12 recent stays rated 8+

8.4455 reviews
  • Valet parking a rip off

    6/10

    Jack · solo traveller · 2026-10-12

    “Staff was great”

  • Disappointed. And had one request to complete form booking sent and they have yet todo that

    5/10

    Stacey · extended group · 2026-10-10

    “Location was good. Valet was friendly. Stroke bar staff was great.”

  • I was double charged at checkin and no one wants to accept responsibility when there we’re obviously 2 reservations for

    5/10

    Barry · couple · 2026-10-08

  • Guest review

    3/10

    Frank · solo traveller · 2026-09-15

    “Close to the stadium”

  • Nice easy to walk to the football stadium

    6/10

    Alex · couple · 2026-09-15

    “Clean and comfortable”

  • Guest review

    8/10

    Quetta A · solo traveller · 2026-08-25

    “Convenient location for going to the Stadium.”

  • Good location and good value for the money.

    5/10

    Angela · extended group · 2026-08-10

    “Location and price were very good.”

  • Will not honor Spothero parking

    2/10

    176cms · Solo travel · 2026-08-03

    “Do not park here. Especially wtih Spothero. They will not honor it. They will threaten you if you object. A woman behind me exiting the parking lot today told me that yesterday she tried to exit the parking lot, valet would not assist her, and she simply followed another car out. So I did the same and was threatened. The Parking is owned by PMC Parking, not the Marriott”

  • It was great!

    10/10

    Andrea · couple · 2026-08-03

    “location, cleanliness, comfort, staff”

  • Great stay for the weekend.

    10/10

    Jemeisha · couple · 2026-08-02

    “I loved the location!! It was near everything we wanted to visit.”

  • Valet

    10/10

    S3856GGdonnap · Business · 2026-07-28

    “Nancy was so helpful and kind !!!! she was very quick to help us out. I recommend her everyday”

  • Guest review

    10/10

    Tyquariona · extended group · 2026-07-22

    “Location. I didn’t have to walk far to the stadium.”

Hotel info and reviews come from third-party sources.