Hotelaholic

Charlotte · North Carolina

Sheraton Charlotte Hotel

555 South McDowell Street, Charlotte, North Carolina, 28204

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Stay in Charlotte Business District

  • Convenient Location

    Located just minutes away from the Charlotte Convention Center, this Sheraton Charlotte hotel is perfect for business travelers.

  • Modern Amenities

    Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-equipped fitness center.

  • Nearby Attractions

    Explore Charlotte with ease as the hotel is close to the Charlotte Motor Speedway, historic South End district, Mint Museum of Art, and Bank of America Stadium.

Book your stay at Sheraton Charlotte now for an unforgettable experience in Charlotte!

HAPPI HIGHLIGHTS

  • Great location

  • Exceptional service

  • Clean and comfortable rooms

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Board games/puzzles
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Cashless payment available
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

2,973 reviews
10/ 10
The property was beautiful and clean!
esmeralda · family with children · 2026-10-22

The guest experience

8.2out of 10
2973 verified reviews

Loved most

  • Great location
  • Exceptional service
  • Clean and comfortable rooms

Worth knowing — Cleanliness issues · High parking fees · Need for updates

How guests scored the stay

  • Location9.1

    Frequent praise for the great location, with many reviews noting convenience to attractions.

  • Service9.1

    Multiple mentions of exceptional staff and service, highlighting helpfulness and approachability.

  • Overall Experience8.6

    Overall positive experience with mentions of great value and enjoyment despite some issues.

  • Room Quality8.1

    General feedback about room comfort and aesthetics, while some specific rooms had issues.

  • Value for Money8.0

    Good reviews regarding value, despite some complaints about extra fees.

  • Cleanliness7.6

    Several reviews mentioned issues with cleanliness, such as an unclean women's bathroom and a worn toilet seat.

  • Food and Beverage7.6

    Mixed sentiments with some enjoying the food while others found it overpriced.

  • Amenities7.6

    Some amenities were appreciated, but others were noted as outdated or needing renovation.

Live guest feedback

Guest reviews

Remarkably consistent

89% of 9 recent stays rated 8+

8.22973 reviews
  • From the valet, you check in staff, to housekeepers and the ladies at the restaurant downstairs, everyone was so kind an

    10/10

    esmeralda · family with children · 2026-10-22

    “The property was beautiful and clean!”

  • Guest review

    7/10

    andrea · extended group · 2026-10-18

    “Emplacement restaurant”

  • Very relaxing evening at the Sheraton-Charlotte

    10/10

    Linda · solo traveller · 2026-10-09

    “Did not have breakfast. But, I wanted to do a shout out to the older gentleman (cannot remember his name)who was at the front desk when I arrived. He was helpful, courteous, and accommodating.”

  • Guest review

    8/10

    Mechelle · solo traveller · 2026-10-09

    “It was clean and staff was friendly”

  • Great accommodations for staying for a concert!!

    10/10

    Kate · solo traveller · 2026-10-09

    “The room was a great size and the beds and pillow were very comfortable”

  • Guest review

    10/10

    Natalia · extended group · 2026-09-18

    “Great stay .. we were there for a concert )”

  • Overall above average with price, would stay again

    9/10

    Jeffery · extended group · 2026-09-15

    “They had great staff friendly bartenders. Room was clean and nice, pool area good had fun.”

  • Guest review

    9/10

    Belinda · solo traveller · 2026-09-11

    “Everything except the elevators. My daughter and granddaughter got stuck on there twice. It was frustrating. Other then that Everything was great 👍”

  • Guest review

    9/10

    Barbara · solo traveller · 2026-09-07

    “Overall,communication of staff. Inviting environment .”

Hotel info and reviews come from third-party sources.