Hotelaholic

Charlotte · North Carolina

Sonesta Charlotte Lower South End

5700 Westpark Drive, Charlotte, North Carolina, 28217

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

  • Elegant Rooms and Suites

    Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

  • Dining and Entertainment Options

    Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

HAPPI HIGHLIGHTS

  • Nice location

  • Comfy beds

  • Friendly service

At the hotel

Popular amenities

71 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Fence around pool
  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool bar
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Minimarket on site
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Shallow end
  • Toilet with grab rails
  • WiFi available

Review in focus

2,215 reviews
5/ 10
Great location
Samantha · couple · 2026-10-24

The guest experience

8.4out of 10
2215 verified reviews

Loved most

  • Nice location
  • Comfy beds
  • Friendly service
  • Spacious rooms
  • Great breakfast

Worth knowing — Cleanliness issues · Parking fees · No microwave in room · Old furniture

How guests scored the stay

  • Service9.3

    Overall service was friendly and accommodating, with staff addressing issues promptly.

  • Location8.8

    Convenient location with good access to nearby amenities.

  • Overall Experience8.8

    Positive overall experience with noted room for improvement.

  • Food and Beverage8.3

    Compliments on breakfast but no specific critiques noted.

  • Room Quality8.3

    Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.

  • Value for Money8.2

    Room rates are reasonable for the value, but parking fees were considered inconvenient.

  • Cleanliness7.8

    Noted issues with cleanliness, such as hair on sheets and unclean areas.

  • Amenities7.8

    Issues with absent amenities like microwave and working ice machine.

Live guest feedback

Guest reviews

Mixed experiences

42% of 12 recent stays rated 8+

8.42215 reviews
  • Guest review

    5/10

    Samantha · couple · 2026-10-24

    “Great location”

  • Lovely garden with relaxing pool in central location

    10/10

    Su Hyon · couple · 2026-10-24

    “Garden is lovely. We got the ground floor and it was peaceful. Checking in was a breeze and great location. Really enjoyed our stay”

  • Überteuertes, abgewohntes Flughafenhotel

    7/10

    Martin · solo traveller · 2026-10-22

    “Nähe Flughafen, erstaunlich leise für seine Lage. Guter Shuttle, freundliches Team. Bar ganz nett.”

  • Guest review

    10/10

    Theresa · couple · 2026-10-20

    “Everything”

  • One disappointment after another minus the two team members who kept the visit afloat.

    2/10

    Alexis · couple · 2026-10-20

    “The older African American lady that helps with breakfast and the barista were the highlight of my trip.”

  • Guest review

    9/10

    Abigail Aylén · couple · 2026-10-20

    “Muy buen hotel, super lindo. La ubicación no es wow porque no hay mucho para hacer cerca pero está bien!”

  • Mauvais rapport qualité prix

    5/10

    Mariama · couple · 2026-10-19

    “Matelas et oreillers confortables Chambre assez spacieuse Produits de salle de bain”

  • The hotel lacked ambuance. I enjoyed Charlotte but will pick another location when Ivreturn.

    6/10

    Mary · family with children · 2026-10-17

    “The lobby was nice. The hotel is convenient to the highway and a nice mall about 19 minutes inland. Convenient location.”

  • Guest review

    8/10

    Steve · couple · 2026-10-14

    “The facilities and staff available to me whenever I needed”

  • Overall my stay was great! The staff was very friendly and professional. I woke up and heard dripping from the bathroom

    10/10

    Jonathon · couple · 2026-10-13

    “The location was perfect! It was right off I-77”

  • Awful.

    1/10

    Catelyn · family with children · 2026-10-12

    “Nothing”

  • The stay at this hotel was horrible!

    3/10

    Thomas · solo traveller · 2026-10-12

    “Nothing”

Hotel info and reviews come from third-party sources.