Hotelaholic

Charlotte · North Carolina

The Westin Charlotte

601 S College St, Charlotte, North Carolina, 28202

9.8 Wonderful497 guest reviews

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience comfort and style at The Westin Charlotte with 49-inch flat-screen TVs, premium channels, and complimentary Starbucks coffee in every room.

  • Convenient Location

    Situated next to the Charlotte Convention Center and steps away from Bank of America Stadium, our hotel offers easy access to top attractions, including the Blumenthal Performing Arts Center and Discovery Place.

  • Exceptional Amenities

    Indulge in delectable American cuisine and fine wines at JP Charlotte, unwind at the SoCo Bar, or stay active at the fitness center. With the light rail at our doorstep, exploring the city is a breeze.

Book now for an unforgettable stay at The Westin Charlotte.

HAPPI HIGHLIGHTS

  • Clean and comfortable rooms

  • Outstanding service from staff

  • Great location near attractions

At the hotel

Popular amenities

55 listed
  • 24-hour front desk
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Bowling
  • Breakfast in the room
  • Business center
  • Car hire
  • Cleaning standards that are effective against Coronavirus
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Golf course
  • Hiking
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Electric vehicle charging station
  • Higher level toilet
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

497 reviews
9/ 10
Staff was very friendly and accommodating in the lobby, front desk, and bar.
Lori · family with children · 2026-09-17

The guest experience

9.8out of 10
497 verified reviews

Loved most

  • Clean and comfortable rooms
  • Outstanding service from staff
  • Great location near attractions
  • Excellent food options

Worth knowing — Some rooms could use modern amenities · Limited room service menu

How guests scored the stay

  • Cleanliness10.0

    The hotel room was very clean and well-maintained.

  • Service10.0

    Exceptional service highlighted by warm greetings and helpful staff.

  • Location10.0

    Close proximity to stadium and other attractions.

  • Overall Experience10.0

    Overall experience was very positive with no significant complaints.

  • Room Quality9.6

    Rooms were small but comfortable and well-appointed.

  • Amenities9.6

    Great amenities and services provided, including an excellent restaurant.

  • Value for Money9.6

    Solid value, considering the quality of the stay and services offered.

  • Food and Beverage9.6

    Breakfast buffet was excellent and dining options were top-notch.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.8497 reviews

  • Great experience, would stay again.

    9/10

    Lori · family with children · 2026-09-17

    “Staff was very friendly and accommodating in the lobby, front desk, and bar.”

  • Guest review

    10/10

    Erika · solo traveller · 2026-09-14

    “Friendly staff”

  • Brody goes above and beyond for the customers ! Everything else was AMAZING

    10/10

    604tremayneh · Business · 2026-08-14

    “Great ! Communication was AMAZING, customer service Beyond This World!!!!! & The Young Gentleman Brody I Believe. Did a great job Very Respectful!!”

  • Guest review

    10/10

    Chauntell · family with children · 2026-07-19

    “Everything”

  • My Stay at The Westin Charlotte

    8/10

    matthewguyen · Solo travel · 2026-07-16

    “I had a pleasant stay at the hotel, though my digital key was not working and the manager had to override it. Lines were extremely long, and it took a long time to check into the room. I could definitely see that the hotel is showing its age, since some of the elevator buttons on the 11th floor, where I stayed, did not work, so I had to use another call station. Elevator indicators were not properly functioning, but the elevators still worked fine. Luckily, I had Bonvoy points to use toward my stay, which definitely helped offset the costs. This place does not have a spa, which is my only complaint for an upscale Westin hotel. I wish there were one on the hotel property.”

  • Can’t wait until next stay!

    10/10

    Lashonda · couple · 2026-07-14

    “Comfortable”

  • I was charged and payment was accepted through Booking, when I arrived to the hotel they said booking declined my card a

    8/10

    Susannah · couple · 2026-07-13

  • Dogwood valet

    10/10

    Happiness00244530701 · Solo travel · 2026-06-22

    “Went to dogwood and was greeted by Colson at valet. Safe to say I will be back.”

  • Stay for concert

    10/10

    Erin · solo traveller · 2026-06-22

    “The room was clean and quiet. The way the employees were helpful and waiting with open doors to welcome everyone back from the concert.”

  • The Westin Charlotte Exceeded Every Expectation

    10/10

    raymondgonzales1978 · Business · 2026-06-12

    “The Westin Charlotte exceeded all of my expectations. I chose this hotel for its convenience to the convention center, where my conference was being held, but it ended up being one of the highlights of my trip. The hotel is fabulous, and the staff at check in were fantastic, telling me about local attractions and recommending bars to visit in the evening. I ultimately decided to stay at the hotel and experience the hotel bar while enjoying a late-night snack, and I am so glad I did. The food is stellar and far exceeded what I expected from hotel dining. The rooms are spacious, and the Heavenly Bed always puts me to sleep and leaves me waking up refreshed. I also appreciated that the room has electrical outlets and charging options everywhere, making it incredibly convenient to keep all of my devices powered throughout my stay. My favorite amenity, though, was the gym. It is huge and offers a wide variety of free weights, strength machines, cardio equipment, and even TRX bands for a more complete workout. Having such a well-equipped fitness center made it easy to stick to my routine even while traveling for business. The hotel really made attending my conference effortless and helped me stay on track with both my professional and personal needs. This hotel is definitely a keeper for all of my future stays in Charlotte.”

View all guest reviews

Hotel info and reviews come from third-party sources.