Hotelaholic

Raleigh · North Carolina

Renaissance Raleigh North Hills Hotel

4100 Main At North Hills Street, Raleigh, North Carolina, 27609

8.8 Excellent407 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with High-Tech Amenities

    Experience a stay like no other at our North Hills hotel, where each room boasts a 20-inch flat-screen TV cleverly hidden behind the bathroom mirror. Enjoy modern conveniences such as iPod docking stations, 37-inch LCD TVs, and cutting-edge plug-in technology for all your devices.

  • Exclusive Access to Gold's Gym Facilities

    Stay active during your visit with complimentary entrance passes to the renowned Gold's Gym. Take advantage of top-notch fitness equipment and facilities just steps away from your room.

  • Dining Excellence and Entertainment

    Indulge in a culinary journey at the 41Hundred Restaurant, serving up innovative dishes in a laid-back ambiance. Unwind at the 41Hundred Cocktail Lounge, where you can savor a drink amidst stylish contemporary decor.

Experience luxury, convenience, and entertainment all in one place. Book your stay with us now and elevate your North Hills experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Clean parking

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
View all amenities

Dining & drinks

  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Electric vehicle charging station
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Visual aids: Braille
  • WiFi available

Review in focus

407 reviews
8/ 10
Just there for an interview. They need an ATM machine on site. The valet guy Andre was great.
Quest59688591880 · Solo travel · 2026-08-28

The guest experience

8.8out of 10
407 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Clean parking
  • Good nearby restaurant options

Worth knowing — Inconsistent room cleanliness · Outdated room decor · Higher than expected prices

How guests scored the stay

  • Location9.8

    Located in a fantastic area with shopping and dining options.

  • Service9.7

    Staff is generally friendly and accommodating, with notable mentions of helpfulness.

  • Overall Experience9.2

    Many guests enjoyed their stays, despite some complaints.

  • Food and Beverage8.8

    In-house restaurant mentioned positively by several reviews.

  • Amenities8.8

    Amenities like clean parking and a good restaurant received positive notes.

  • Cleanliness8.3

    Several guests noted issues with room cleanliness.

  • Room Quality8.2

    Rooms were noted as outdated by some guests, and a few issues were reported.

  • Value for Money7.7

    Some guests felt the prices were too high for the offered quality.

Live guest feedback

Guest reviews

Mixed experiences

70% of 10 recent stays rated 8+

8.8407 reviews

  • Visit for an interview

    8/10

    Quest59688591880 · Solo travel · 2026-08-28

    “Just there for an interview. They need an ATM machine on site. The valet guy Andre was great.”

  • It was relaxing and enjoyable

    7/10

    jasmine · couple · 2026-08-15

    “Location, staff, and cleanliness”

  • Good employees make a positive impact.

    10/10

    vonk487 · Family · 2026-08-13

    “Andre was most gracious and helpful. A good asset to the Renaissance North Hills”

  • Very Nice!

    8/10

    Nc4travel · Couples · 2026-08-02

    “Very nice room! Good location for shopping and dining. Staff were friendly and helpful.”

  • Wonderful hotel with professional, kind and attentive staff. Excellent north Raleigh location.

    10/10

    Suarez-Marill · couple · 2026-07-14

    “The excellent experience started with Emily, the evening front desk person that was very kind and helpful in checking us into the hotel and putting us in a very quiet feather free room on a very late reservation and checkin. Emily is very knowlegeable, professional and kind. The room was indeed very quiet and comfortable. In the morning the 2 ladies at the front desk were also very helpful as we checked out a little later than the standard 12 noon check out time. We would stay at this hotal again.”

  • Rude at the front

    2/10

    mondaler2026 · Solo travel · 2026-07-10

    “Upon entering the hotel, after a very late flight, the front desk clerk (jyah or something similar) didn’t greet me when I walked in, she did however stand up from her chair. Once I reached the front desk she still didn’t greet me just said “are you checking in and I need an id” no eye contact or sense of care for me as the customer or the company. This sentiment was confirmed by her response to my question of “wow what’s that scent it smells amazing” she said I have no clue, not once looking up nor showing care, just hurried to get back to whatever priority she was dealing with on her phone. Once we reached the transactional portion of the check-in her demeanor did not improve, she coldly said “I need a credit card with the same name of the reservation” dry, no thank you for staying with us or thank you for being Gold elite or anything. And what really made it worst was when I was given the key to the room she said “oh yeah you can’t leave your car there you have to park somewhere where it doesn’t say 10 minutes, or handicap or in the garage. I said to her I parked in front of where it reads valet. And I asked her where was the valet she said they were closed. I said okay can I leave the keys with you, she then said to me “I am not valet, so no” This level of smart remarks, to a customer who doesn’t know your policy or who is paying your company way too much for a few hours of sleep is why businesses shutter. Regardless how beautiful this hotel is it will forever be stained with her nasty attitude. If this hotel valued its customer never would they have an employee at the front desk who is clearly not understanding her job. I don’t need an attendant or even excitement but the moment I start feeling like I’m bothering you is the very moment I start feeling like I will ever use your services ever again!! It’s late/early so typos and all will be left here, but why should I spend time editing as if the service I received tonight warrants clarity.”

  • Worst hotel in Raleigh

    2/10

    353laurae · Family · 2026-07-08

    “The worst Marriott I’ve ever stayed. We are Bonvoy members and only stay at Marriotts. Have only been pleased. However, this hotel was the worst place we have ever stayed. Air conditioning in room barely worked. Phones in rooms didn’t work so you could not call to complain or to call for room service. Didn’t get housekeeping and was gone from 10am to 3. They came around 4 but was too late as we were staying in with kid for the night. But couldn’t order room service cause the phone didn’t work. Had to use my cell phone to call downstairs and guess at the menu. Only chose this place for location, which was nice. But would chose any other location in Raleigh and just drive. Worst Marriott I’ve ever stayed in. Do not stay here! Especially with kids”

  • In this modern day of making as much profit as a company can, it is noticeable of improvements that are not being addres

    8/10

    Victor · solo traveller · 2026-07-08

    “Staff was very courteous & professional”

  • Guest review

    10/10

    Morgan · solo traveller · 2026-06-25

    “The breakfast bar”

  • Guest review

    8/10

    Valerie · couple · 2026-06-25

    “Wonderful location.”

View all guest reviews

Hotel info and reviews come from third-party sources.