Hotelaholic

Cincinnati · Ohio

Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG

5311 HETZELL STREET, Cincinnati, Ohio, 45227

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience comfort and convenience at Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road. Our 4-star hotel offers air-conditioned rooms with free WiFi and modern amenities, including a flat-screen TV and a safety deposit box.

  • Fantastic Facilities

    Unwind at our fitness centre, take a refreshing dip in the indoor pool, or utilize our business centre for all your work needs. Enjoy the convenience of the on-site snack bar, terrace, and shared lounge during your stay.

  • Prime Location

    Conveniently located near Cincinnati's top attractions, including the Observatory Center and Zoo, our hotel is the perfect choice for both leisure and business travelers.

Let us make your stay in Cincinnati unforgettable.

HAPPI HIGHLIGHTS

  • Clean and courteous staff

  • Great location

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Auditory guidance
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Indoor pool
  • Swimming pool

Dining & drinks

  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Street parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Picnic area
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

893 reviews
8/ 10
It was close to the venue we visited & the drive into the city was not a crowded expressway. That was a huge plus for us! The room and lobby were modern and clean. In addition, the staff was friendly.
Tammy · couple · 2026-10-24

The guest experience

8.5out of 10
893 verified reviews

Loved most

  • Clean and courteous staff
  • Great location

Worth knowing — Uncomfortable beds · Room cleanliness issues

How guests scored the stay

  • Service9.4

    Most reviews highlighted friendly and helpful staff.

  • Location8.9

    Generally described as convenient and quiet, with some concerns about safety.

  • Food and Beverage8.9

    Breakfast received positive comments, though variety could be improved.

  • Overall Experience8.9

    Many guests enjoyed their stay, despite some specific issues.

  • Amenities8.4

    Decent amenities, but with some issues reported regarding the workout room and equipment.

  • Value for Money8.3

    Perceived value impacted by issues with room cleanliness and comfort, but many found it satisfactory overall.

  • Cleanliness7.9

    Some guests mentioned cleanliness positively, but there were reports of stains and a dirty room.

  • Room Quality7.3

    Concerns about the comfort of beds and cleanliness impacted the room quality rating.

Live guest feedback

Guest reviews

Mixed experiences

85% of 13 recent stays rated 8+

8.5893 reviews
  • We would stay there again.

    8/10

    Tammy · couple · 2026-10-24

    “It was close to the venue we visited & the drive into the city was not a crowded expressway. That was a huge plus for us! The room and lobby were modern and clean. In addition, the staff was friendly.”

  • Guest review

    8/10

    Bransford · family with children · 2026-10-22

    “The bed and pillows were so comfortable.”

  • Overall I would stay here again, it’s nice, friendly staff, and clean rooms.

    8/10

    Monday · family with children · 2026-10-14

    “Nice location, only 17 minutes from the venue we were attending. Mostly up to date facilities, good breakfast, friendly staff.”

  • Amo Cincinnati

    10/10

    Leila · couple · 2026-10-13

    “La habitación muy cómoda y limpia.”

  • Great place to stay!

    9/10

    Teresa · solo traveller · 2026-10-13

    “Location and cleanliness and polite staff”

  • Nice

    10/10

    Bridgette · couple · 2026-10-11

    “Everything was great will be back”

  • Guest review

    10/10

    Richmond · solo traveller · 2026-10-09

    “The room king bed was clean the staff was friendly and it was quiet”

  • Very disappointing stay.

    3/10

    Roth · couple · 2026-10-09

    “The staff was very friendly.”

  • A little overpriced, but it was very nice

    10/10

    Brenda · couple · 2026-10-07

    “It was clean and didn’t smell like others I’ve been to”

  • Guest review

    8/10

    Elisabeth · solo traveller · 2026-09-08

    “El desayuno muy bueno.”

  • Disappointing hotel only good thing was the host will not stay again

    3/10

    Josh · couple · 2026-09-07

    “The staff”

  • Guest review

    10/10

    Kato · solo traveller · 2026-09-07

    “The location near my daughter and to UC.”

  • Enjoyable

    10/10

    Kevin · couple · 2026-09-05

    “Everything”

View all guest reviews

Hotel info and reviews come from third-party sources.