Hotelaholic

Cleveland · Ohio

Hotel Cleveland Autograph Collection

24 Public Sq, Cleveland, Ohio, 44113

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Historic Downtown Cleveland Charm

    Located on Public Square, steps away from Tower City Center, Renaissance Cleveland Hotel offers a blend of history and modern convenience.

  • Luxurious Amenities

    Indulge in the 24-hour fitness centre, grand ballroom, and rooms equipped with 42-inch cable TVs, plush seating areas, and coffee makers for a comfortable stay.

  • Culinary Delights

    Savor American favorites at Sans Souci or enjoy signature cocktails at Lobby Court Bar, offering a vibrant dining experience for guests.

Immerse yourself in the vibrant city life with nearby attractions like Progressive Field, Rock & Roll Hall of Fame, and more. Book your stay at Renaissance Cleveland Hotel for a memorable experience.

HAPPI HIGHLIGHTS

  • Excellent Service

  • Great Location

At the hotel

Popular amenities

42 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Delivered food - securely covered
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities

Services & essentials

  • Face masks for guests available
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • WiFi available

Review in focus

472 reviews
3/ 10
I like the location of the hotel.
Barb · couple · 2026-10-19

The guest experience

8.4out of 10
472 verified reviews

Loved most

  • Excellent Service
  • Great Location

Worth knowing — High Parking Fees · Dark Rooms

How guests scored the stay

  • Service9.4

    Exceptional service is highlighted with specific mentions of helpful staff members and personalized attention.

  • Location8.9

    The hotel is praised for its proximity to downtown activities, enhancing the overall experience.

  • Food and Beverage8.9

    The food and beverage service received compliments, particularly in personal experiences at the bar and restaurant.

  • Amenities8.4

    The hotel offers modern amenities that complement its historical charm, contributing to a pleasant stay.

  • Overall Experience8.4

    Overall experiences have been overwhelmingly positive with particular praise for staff interactions and atmosphere.

  • Room Quality7.9

    The rooms were described as nice, but there were comments about darkness which affected the perception.

  • Value for Money7.9

    Value perception is moderate; while some enjoyed the offerings, the high parking fees were noted.

  • Cleanliness7.4

    There was a mention of the rooms being dark and concerns raised about the carpet.

Live guest feedback

Guest reviews

Mixed experiences

83% of 12 recent stays rated 8+

8.4472 reviews
  • Not happy!

    3/10

    Barb · couple · 2026-10-19

    “I like the location of the hotel.”

  • Hell, if I could’ve stayed longer, I would’ve it was just so pleasant so so wonderful. The staff was amazing. The food w

    10/10

    Danielle · couple · 2026-09-17

    “The property was amazing”

  • Soggiorno super

    7/10

    Egidio · family with children · 2026-09-05

    “Hotel suggestivo, staff eccezionale, accoglienza super”

  • A bit worry after housekeeping enter the room without knocking.

    8/10

    Rudy · couple · 2026-09-03

    “Hotel is great. Comfort room and clean bathroom. The front desk was accommodating and welcoming.”

  • ...the Hotel Cleveland was central to the main attractions to be seen in Cleveland, today!

    10/10

    THOMASFROMDAMASCUS · Family · 2026-08-22

    “I booked our Cleveland hotel at the Hotel Cleveland from July 30th until August 1st, 2026. This, Hotel Cleveland is a “Marriott Autograph Collection Hotel Property” and is one of the first: Marriott Autograph Collection Hotel Properties that I have stayed in quite a few years. Everything was great as far as the arrival to the hotel. The on-street porters were gratuitous and very helpful. Unfortunately, we had a very long delay at the Marriott Elite Check in Desk, but finally we were taken to our room which was an upgraded to a suite. My grandson and I were both very happy with this suite as it was both functional and large at the same time. I must admit that the suites bathroom was probably the largest bathroom that I had ever encountered at any Marriott property! The bathroom was all in white marble and had a walk-in shower that could of fit twelve people! We had a lovely view of downtown Cleveland from all the suites windows. I must admit that we both enjoyed this hotel as one of the best for our short American Holiday! We did extend our stay due to some major issues, but Cleveland is a great place to extent ones stay! Our check out process was seamless and expeditious. It was very nice stay, but what we both enjoyed more was the Hotel Cleveland top restaurant called: Mowrey’s. Never the less, the Hotel Cleveland was central to the main attractions to be seen in Cleveland, today!”

  • Guest review

    10/10

    Gwen · family with children · 2026-08-19

    “Le côté « old Town » et l’élégance”

  • Excellent hotel, outstanding service, and a great fitness center

    10/10

    942cherynf · Couples · 2026-08-15

    “Hotel Cleveland is a beautiful property in a fantastic downtown location. It’s within easy walking distance of restaurants along the river, the Rock & Roll Hall of Fame, Cleveland Browns Stadium, and plenty of downtown dining. The hotel itself is impressive—thoughtfully designed, with a beautiful lobby and quiet, comfortable rooms. But what really stood out to us was the service. The front desk agent who checked us in (unfortunately, I didn’t get her name!) was friendly and efficient, the bellhop was courteous and quick, and the valet was incredibly helpful and fast. The valet parking was expensive, but actually less than what other hotels in the area charge. As people who like to get our workouts in while traveling, we were especially impressed with the fitness center. It goes well beyond the typical hotel gym, with lots of Life Fitness cardio equipment, dumbbells, a universal machine, kettlebells, foam rollers, a BOSU, a battle rope, and even a SYNRGY360 functional training unit. It was one of the better-equipped hotel gyms we’ve encountered. Overall, Hotel Cleveland combines a beautiful property, excellent location, and genuinely attentive service. We’d definitely stay here again when visiting Cleveland.”

  • Guest review

    9/10

    Amy · solo traveller · 2026-08-14

    “Thank you”

  • Guest review

    10/10

    Park · family with children · 2026-08-07

    “very nice!”

  • Hotel consigliato

    9/10

    Federica · family with children · 2026-08-06

    “Camera spaziosa con due televisori!”

  • Great location and nice historic hotel

    10/10

    SM734 · Business · 2026-08-02

    “The hotel has a great location on Public Square and is an easy walk to the stadiums and bars and restaurants in downtown Cleveland. They have really done a nice job of preserving the historic feel of the hotel, particularly in the lobby, while updating the rooms. The bar and breakfast area was expensive for what you got, but otherwise I have nothing but nice things to say about Hotel Cleveland.”

  • Great experience!

    10/10

    738pattiel · Family · 2026-07-26

    “We had a great experience at Hotel Cleveland! The hotel is beautiful and our room was comfortable and spotless! We had both dinner and breakfast in the hotel restaurant. Both were excellent (the bread pudding for dessert was delicious!) Our server for dinner was Lily and breakfast was Jakeal (I don't think I'm spelling her name correctly, sorry.) Both were very attentive, friendly and made great recommendations on the menu! Highly recommend both hotel and restaurant!”

Hotel info and reviews come from third-party sources.