Hotelaholic

Cleveland · Ohio

Hyatt Regency Cleveland at The Arcade

420 Superior Ave E, Cleveland, Ohio, 44114

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    The Hyatt Regency Cleveland at The Arcade offers a spa, salon, fitness center, and lounge for guests to indulge in relaxation and leisure during their stay.

  • Elegant Accommodations

    Each room at the hotel features wood paneling, vaulted ceilings, and modern amenities such as a satellite TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable and stylish experience for guests.

  • Prime Location

    Located steps away from shopping, dining, and popular attractions like First Energy Stadium and the Rock and Roll Hall of Fame, the hotel provides convenience and excitement for visitors exploring Cleveland.

Book now to experience luxury, comfort, and convenience at Hyatt Regency Cleveland at The Arcade.

HAPPI HIGHLIGHTS

  • Beautiful historic building

  • Great location

  • Friendly staff

At the hotel

Popular amenities

43 listed
  • 24-hour front desk
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Business center
  • Coffee Shop on site
  • Daily housekeeping
  • Dry cleaning
View all amenities

Dining & drinks

  • Kid meals
  • Restaurant
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Safety deposit box

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

1,448 reviews
8/ 10
Localização muito boa!
Luis · family with children · 2026-10-17

The guest experience

8.3out of 10
1448 verified reviews

Loved most

  • Beautiful historic building
  • Great location
  • Friendly staff

Worth knowing — Parking was expensive · Some amenities were not fully available

How guests scored the stay

  • Location8.9

    The location is ideal for exploring nearby attractions and holiday displays.

  • Service8.6

    Staff were very nice and went above and beyond to provide personalized service.

  • Cleanliness8.4

    The hotel was nice and clean, ensuring a pleasant stay.

  • Room Quality8.3

    Beautiful room with great views of the arcade and Christmas lights.

  • Amenities8.2

    WiFi was reliable and breakfast included kid-friendly options.

  • Overall Experience8.2

    A memorable experience that showcases the charm of the historic property.

  • Food and Beverage8.1

    Breakfast had good options, but some meals were average.

  • Value for Money7.8

    A bit pricey, but the experience is worth it during the holidays.

Live guest feedback

Guest reviews

Mixed experiences

54% of 13 recent stays rated 8+

8.31448 reviews
  • Localização perfeita, prédio lindo!

    8/10

    Luis · family with children · 2026-10-17

    “Localização muito boa!”

  • Great stay!

    9/10

    Willis · solo traveller · 2026-10-11

    “Everyone was so nice! The hotel was absolutely beautiful and the rooms and beds are great!!”

  • Guest review

    7/10

    Breanna · family with children · 2026-10-09

    “Property was beautiful, close to everything, always someone there when needed.”

  • Nice historical hotel

    10/10

    Timothy · solo traveller · 2026-10-08

    “Nice location”

  • Staff was great, room was clean. Overall a nice experience but if you’re staying on a Friday or Saturday or during any C

    7/10

    Jose · couple · 2026-10-07

    “Gorgeous building. Clean.”

  • Very pleasant and very accommodating staff.

    10/10

    Sandra · family with children · 2026-09-18

    “Breakfast was good. Location of the hotel was perfect.”

  • This is no different than a glorified hotel 6.

    1/10

    Al-Shawabkah · couple · 2026-09-17

    “I loved the location, it was great & unique.”

  • Spectacular

    10/10

    Kim · couple · 2026-09-16

    “This was the greatest hotel experience I have had in a long time and I travel a lot!! We were in town for a convention ands when I tell you this hotel could not be more accommodation, I’m not kidding! Anthony at the front desk, the other Anthony ands Bob at valet were superstars! They made sure every question I had was answered with a smile and kind tone, if I so much as wondered something, they could make it happen. I had never been to Cleveland before and they made me want to come back ASAP! I will only stay at this location because of them and the rest of the staff, I cant remember everyone’s name, but these 3 guys stood out on a exceptional level, thank you to whoever hired these men, they truly are the absolute best!”

  • Great location

    8/10

    stephen · solo traveller · 2026-09-13

    “Location was perfect”

  • Soggiorno di una notte in transito.

    6/10

    Paolo · extended group · 2026-09-04

    “La posizione centrale. La galleria interna vetrata è molto bella ma si intuisce che la struttura è vetusta e poco utilizzata arrivando alla sera da ancora di più questa impressione. Molto positivo, il centro fitness tra tutti quelli che abbiamo visitato in questi giorni, il Migliore.”

  • Guest review

    10/10

    Jared · couple · 2026-09-01

    “Location was great. Walking distance to all 3 sports arenas. Walking distance to the Rock and Roll Hall of Fame.”

  • Incredible views, disappointing staff when resolving issues

    1/10

    Michael · couple · 2026-08-31

    “The location is exceptionally beautiful. The arcade is historic and full of character and ambiance.”

  • Guest review

    7/10

    ANDRES · family with children · 2026-08-30

    “Hotel céntrico y calidad precio lo mejor sin duda.”

View all guest reviews

Hotel info and reviews come from third-party sources.