Hotelaholic

Cleveland · Ohio

InterContinental Cleveland by IHG

9801 Carnegie Ave, Cleveland, Ohio, 44106

9.0 Wonderful558 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The InterContinental Cleveland, located on Cleveland Clinic’s Medical Campus, offers spacious rooms with modern amenities such as a flat-screen TV, iPod docking station, and minibar. Stay connected with wired and Wi-Fi internet while enjoying a comfortable work desk in each room.

  • Gourmet Dining

    Indulge in a culinary experience at the hotel's two restaurants. North Coast Café serves up delicious American dishes and a breakfast buffet, while Table 45 offers a taste of international cuisine along with a full bar for a relaxing evening.

  • Fitness and Relaxation

    Guests can stay active at the 24-hour gym or unwind in the sauna. For business needs, fax and copy services are available at the front desk. Explore nearby attractions like the Cleveland Museum of Art and Cleveland Botanical Gardens, just a short distance from the hotel.

Book your stay at InterContinental Cleveland for a perfect blend of luxury and convenience.

HAPPI HIGHLIGHTS

  • Convenience to Cleveland Clinic

  • Friendly and helpful staff

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Sauna

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

558 reviews
10/ 10
Everything. Food was excellent...service was excellent
Mary · solo traveller · 2026-09-14

The guest experience

9.0out of 10
558 verified reviews

Loved most

  • Convenience to Cleveland Clinic
  • Friendly and helpful staff

Worth knowing — Pricing concerns for families

How guests scored the stay

  • Location9.2

    Conveniently located near Cleveland Clinic, a key theme in reviews.

  • Cleanliness9.2

    Multiple reviews mention cleanliness as excellent and consistent.

  • Food and Beverage9.2

    On-site restaurants receive positive mentions for food quality.

  • Service9.2

    Positive reviews highlight helpful and friendly staff.

  • Overall Experience9.2

    Most reviews reflect a high satisfaction level with their stay.

  • Room Quality9.2

    Reviews praise the comfort and quality of the rooms.

  • Value for Money8.7

    Reviews express concerns about pricing for families visiting the clinic.

  • Amenities8.2

    Good facilities mentioned, but some limitations noted in value.

Live guest feedback

Guest reviews

Consistent

93% of 15 recent stays rated 8+

9.0558 reviews

  • Guest review

    10/10

    Mary · solo traveller · 2026-09-14

    “Everything. Food was excellent...service was excellent”

  • Guest review

    10/10

    Taly · solo traveller · 2026-08-22

    “La ubicacion”

  • Expinsive with 2 starts bad breakfast

    6/10

    Mohammed · couple · 2026-08-21

    “Location and friendly staffs”

  • Great location and hotel.

    10/10

    629wadej · Couples · 2026-08-01

    “Very convenient to Cleveland Clinic. A walkway connects the hotel to most of the medical facilities. The room was very clean an nice. Very large bathroom with tub and walk-in shower. Very nice restaurant (actually there are 2), but we only ate a Table 45. Food was good. Nice to have a convenient lounge/restaurant. Would stay here again if we have to go the Clinic again. We have never had a bad experience at any Intercontinental Hotel. They are some of some of the best, in our opinion, not cheap, but generally excellent.”

  • Intercontinental on Carnegie Makes a Comfortable Clinic Visit

    10/10

    D4049ITrandyb · Family · 2026-07-31

    “The Intercontinental on Carnegie is the most comfortable and convenient way for us to visit Cleveland Clinic. Since September 2025, we have made several medical trips from Michigan. We have learned to rely on the hotel's consistently high quality services.”

  • Clean meat and great staff

    8/10

    B6550BLloish · Family · 2026-07-31

    “Cleveland clinic Cleveland ohio”

  • Ms Jeanne Stosser family stay

    10/10

    Jstosser · Family · 2026-07-31

    “Great location and food really nice. Very convenient to the clinic. The staff was helpful and pleasant to interact with”

  • Consistently excellent

    10/10

    JoycePittsburgh · Couples · 2026-07-31

    “Location, cleanliness, staff, room are all wonderful. The only thing I would advice is to update the electronic plug ins in the room and smart tvs.”

  • Great experience.

    10/10

    Leeleaf77 · Family · 2026-07-31

    “Wonderful experience . The staff and everyone is pleasant and very helpful. They were well prepared and ready for our arrival. Other Intercontinental locations should take notice of how well this hotel is run.”

  • Comfortable and Convenient stay for Cleveland Clinic.

    10/10

    libbym905 · Family · 2026-07-31

    “Perfect stay while visiting Cleveland Clinic. It’s so nice to be able to go back and forth to the room between doctors appointments, testing and procedures. 10/10.”

  • Medical at Cleveland Clinic.

    10/10

    paulmA5780OR · Couples · 2026-07-30

    “Ideal location for all of medical appointments.”

  • The Place to Stay

    10/10

    travelis2love · Family · 2026-07-29

    “If you are lucky enough to see a physician at the Cleveland Clinic, you definitely want to stay in this hotel. We have stayed here for the last 5 consecutive year and are satisfied every year. The staff is so polite and helpful and is only surpassed by the convenience to the Clinic. High recommend a stay.”

  • Great Stay at Intercontinental

    10/10

    JFB1955 · Couples · 2026-07-25

    “Wonderful stay and so convenient to Cleveland Clinic via connected walkway. Also loved the Intercontinental's restaurant - great food and great wine - especially at Happy Hour.”

  • Back in Cleveland

    10/10

    Voyager38634904750 · Solo travel · 2026-07-24

    “I enjoyed everything, plus the fact that is so convenient to the Cleveland Clinic.”

  • Great choice for Cleveland Clinic Campus

    10/10

    E920LOmariannef · Family · 2026-07-24

    “Excellent hotel- beautiful, clean, and perfectly suited for visits to the Cleveland Clinic. The hotel restaurants are upscale and accommodating for every need or want. The Skyway makes access to the clinic campus easy and the support from staff at both the hotel and the medical facilities is superb. A special shout-out to Lucja in the North Coast Cafe for going above and beyond to ensure we were well cared for during our stay. Highly recommend The Intercontinental Hotel on the Cleveland Clinic Campus.”

View all guest reviews

Hotel info and reviews come from third-party sources.