Set inside a renowned historical building, Kimpton Schofield Hotel seamlessly blends 20th century charm with contemporary amenities. Located in the heart of the city, it offers easy access to popular attractions like Quicken Loans Arena and Progressive Field.
Luxurious Room Features
Each room at Kimpton Schofield Hotel is designed for ultimate comfort, featuring premium linens, upscale toiletries, and a convenient snack bar. Guests can also unwind with in-room yoga mats and enjoy stunning city views from select rooms.
Gastronomic Delights and Urban Vibes
Indulge in expertly-crafted cocktails at the intimate 15-seat bar and lounge, or savor urban cuisine at the on-site restaurant adorned with rustic decor. With attractions like the Rock and Roll Hall of Fame nearby, Kimpton Schofield Hotel offers a truly immersive city experience.
Book your stay at Kimpton Schofield Hotel for a memorable blend of history and luxury.
✦HAPPI HIGHLIGHTS
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Outstanding staff service
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Convenient downtown location
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Clean and comfortable rooms
At the hotel
Popular amenities
60 listed
24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
Allergy-free room
Bar
Breakfast takeaway containers
Cashless payment available
CCTV in common areas
View all amenities
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
CCTV outside property
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet bowls
Pets allowed
Private check-in/check-out
Services & essentials
Daily housekeeping
Face masks for guests available
Family rooms
Key access
Key card access
Non-smoking throughout
Paid WiFi
Room service
Thermometers for guests provided by property
Visual aids: Braille
WiFi available
Review in focus
557 reviews
7/ 10
Location was excellent
Kristen · couple · 2026-10-14
The guest experience
9.0out of 10 557 verified reviews
Loved most
Outstanding staff service
Convenient downtown location
Clean and comfortable rooms
Great food options
How guests scored the stay
Service9.6
Staff was genuinely kind and thoughtful; specific staff members recognized for outstanding service.
Location9.1
Conveniently located in the heart of downtown Cleveland, within walking distance of major attractions.
Cleanliness9.1
Rooms were clean and comfortable, with a high standard of cleanliness mentioned.
Amenities9.1
Stylish lobby, great dining options, and suitable for both family and pets.
Overall Experience9.1
Overall, reviewers expressed a desire to return, indicating a very positive experience.
Room Quality9.0
Rooms are modern, clean, and nicely furnished, providing comfortable beds.
Food and Beverage8.6
Enjoyed delicious meals and desserts at the hotel's bar.
Value for Money8.5
Personalized service and professionalism suggest good value, though this category was not explicitly mentioned.
Live guest feedback
Guest reviews
Mixed experiences
80% of 15 recent stays rated 8+
9.0557 reviews
Decent place to stay.
7/10
Kristen · couple · 2026-10-14
“Location was excellent”
It was my perfect one day stay in this hotel! PERFECT!
10/10
Ekaterina · solo traveller · 2026-09-09
“Everything”
It was a wonderful stay would visit again .
10/10
Thomas & Russandra · extended group · 2026-08-31
“Loved the room”
Guest review
8/10
Karen · couple · 2026-08-23
“Staff was first rate. Both in hotel and restaurant”
Convenient location but not worth the price
5/10
Marissa · family with children · 2026-08-09
“Location was great — in walking distance to progressive field and bars/restaurants.
Building was nice — entryway and lounge was pretty
Valet guys were amazing. Quick and helpful — I was most impressed with them!”
Great dog friendly hotel in the heart of Cleveland
10/10
S4017MJcatherinem · Family · 2026-08-06
“We were looking for a dog friendly pit stop near the highway / and landed at the Kimpton Cleveland - what a terrific hotel!
Charming old building with updated interiors in a great location, attentive staff, friendliest parking valet who found a cart, loaded our luggage and brought it right to the elevator, lovely residents (upper floors) who were also very happy to offer suggestions - nearby dog parks, etc.
Cute dog-friendly outdoor cafe great for people watching, dog bones at check in and complimentary Kimpton postcards at the coffee/tea bar - with an adorable old mailbox to send them off.
Really enjoyed our very brief stay in Cleveland and at the Kimpton - and will definitely stay there next time. Only suggestion would be to add a grab bar near/in the shower.”
do not recommend
2/10
B7099GDmariamh · Couples · 2026-07-30
“I was extremely disappointed with my experience and regret choosing this hotel. Hilton offered similar rates, along with a better location and views, but I selected the Kimpton because of my IHG status. Unfortunately, I wish I had made a different choice.
The first room we were assigned was very small, we were tripping with our luggage and other furniture in the room, it was poorly lit, and had an unpleasant view of the neighboring building’s walls. After we raised our concerns the following day, a manager named Joseph was very helpful and moved us to a larger room with better lighting. Although we appreciated his assistance, the second room faced the street and was extremely noisy. It also had poor ventilation, and the windows could not reasonably be opened because they did not have screens, which would have allowed insects into the room.
The most troubling part of the stay occurred around 11:30 p.m., when someone knocked on our door to deliver an envelope containing information about the hotel’s smoke-detection system, articles emphasizing its accuracy, and notice of a $300 smoking fee. Neither my husband nor I smoke or vape. Earlier, we had taken a hot shower and used a clothes steamer in a poorly ventilated room, which we believe may have triggered the detector.
When I spoke with the front desk the following morning, I was repeatedly told that the detector was 99.9% accurate. There was no apology, meaningful discussion, or willingness to consider that the alert could have resulted from steam or humidity. Instead, I felt that my husband and I were being directly accused of smoking despite our clear denial and the absence of any physical evidence.
I was then referred to another manager, but the interaction was similarly dismissive. There was no genuine effort to investigate the circumstances or discuss the limitations of the device.
I offered to allow hotel staff to inspect the room for physical evidence of smoking, including odor, ashes, cigarette remnants, burns, or any other signs. I was told that staff were not permitted to conduct such an inspection. However, housekeeping had entered and did not entirely clean the room, only trash can was cleaned, and no physical evidence of smoking was ever presented to us. Despite that, the detector alert appeared to be treated as conclusive proof.
I eventually obtained Bill’s email address and contacted him directly. The $300 fee was ultimately waived, but I received no apology, refund, or meaningful acknowledgment of the distress caused by the accusation.
I have reported the experience to IHG. While I appreciate Joseph’s assistance with changing our room, his kindness and professionalism, I wish I could say the same about the rest of the staff members and managers. The overall handling of the situation was unprofessional and deeply upsetting. I would not stay at this property again. Based on my experience, I would recommend considering Hilton instead for its location, views, and customer service.”
Guest review
10/10
Ebonie · solo traveller · 2026-07-25
“I was truly impressed with my recent hotel stay! The staff was exceptionally kind and helpful, making me feel very welcome from the moment I arrived. The entire establishment exuded an air of elegance and was impeccably clean throughout. My room was a delightful surprise, offering a generous amount of space that felt luxurious and comfortable. I’m already looking forward to my next visit!”
Cleveland Gem
10/10
102nadinej · Family · 2026-07-24
“Is a beautiful hotel, great ambiance. Our room was very comfy and clean. Loved the decorative touches. The staff was kind, friendly, and helpful. We ate at the hotel restaurant and the food was reasonably priced and delicious. The menu was a nice change from run of the mill hotel food. Highly recommend!!”
Spacious and contemporarily re-designed hotel in an excellent location, very comfortable
8/10
Martha · couple · 2026-07-18
“The lobby is nice. The bell boy was friendly as was the security guard. My friend asked for a blanket that literally never arrived and when he went to ask again. It was late in the night and it took over 30 minutes to get a blanket.”
Friendly staff, great breakfast, wine social, great location, fun place to stay
8/10
Jason · family with children · 2026-07-12
“Accommodations, complimentary breakfast, wine social early evening, clean rooms, comfortable beds, spacious bathroom”
Great hotel in Cleveland
10/10
Squidhead · Solo travel · 2026-07-06
“All of the employees were super helpful and friendly. The room was large (though no robe and slippers?) and the bathroom enormous. Large comfortable bed with good linens. The AC drowned out most of the noise in the hallway and neighboring rooms, but I don't think there was much at all. I asked for a quiet room and got one, it faced an older (empty I think) building so no street noise at all! Ella was very responsive with my pre-stay emails and getting me that room. Joshua was very kind to sort out a minor housekeeping issue and Nicole helped with that. The food at Betts was delicious and those servers were so cheerful and pleasant. I have to say that solo female travelers should be on alert in the surrounding neighborhood, especially walking from the train station. There was a convenient bus right around the corner, and a grocery and drug store nearby. If I ever return to Cleveland I'd be happy to stay here. Thank you to all.”
Great hotel location and staff
10/10
Paula · couple · 2026-07-03
“The hotel is in a great location. Very clean and staff was so nice and helpful. Gave us terrific ideas of places to eat and visit. Beds comfy and room was cozy.”
A favorite
10/10
courtq2017 · Family · 2026-06-26
“Once again, we had a great overnight stay here at the Kimpton Schofield. Joseph, Ella and Geordan could not have been more welcoming. Our room was great, the restaurant next door so convenient and the welcoming glass of wine could not have been more appreciated from a long day on the road. 5 stars”
Charming and comfortable.
10/10
C9275KGjimo · Couples · 2026-06-11
“Another fine Kimpton hotel. It has old hotel charm but has been up graded with modern amenities.”
