Hotelaholic

Pittsburgh · Pennsylvania

Hotel Indigo Pittsburgh East Liberty by IHG

123 North Highland Avenue, Pittsburgh, Pennsylvania, 15206

8.6 Excellent543 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location

    Hotel Indigo Pittsburgh East Liberty is strategically located near major attractions such as Carnegie Mellon University, Hillman Cancer Center, and Google Pittsburgh, making it an ideal choice for both leisure and business travelers.

  • Modern Amenities

    Enjoy modern amenities including free WiFi, a fitness centre, and a restaurant. Each room is equipped with a TV, coffee machine, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for all guests.

  • Dining and Entertainment

    Indulge in a culinary experience at Wallace's Whiskey Room + Kitchen, offering delicious meals for breakfast, lunch, and dinner. Unwind at the bar, take advantage of the free local shuttle service, and explore nearby attractions like Pittsburgh Zoo and PNC Park.

Book your stay at Hotel Indigo Pittsburgh East Liberty for a memorable and convenient experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good location

At the hotel

Popular amenities

35 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Business center
  • Daily housekeeping
  • Express check-in/check-out
  • Facilities for disabled guests
View all amenities

Dining & drinks

  • Restaurant
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Outdoor fireplace
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • First aid kit available
  • Hand sanitizer in guest room and key areas
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Fax/photocopying
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Free WiFi
  • Minimarket on site
  • Non-smoking throughout
  • Vending machine - drinks
  • WiFi available

Review in focus

543 reviews
5/ 10
Covenant
Darla · family with children · 2026-10-23

The guest experience

8.6out of 10
543 verified reviews

Loved most

  • Friendly staff
  • Good location

Worth knowing — Cleanliness issues · High parking fees

How guests scored the stay

  • Service10.0

    Staff was frequently described as friendly and helpful, although there were some complaints about staffing levels.

  • Location10.0

    Location was consistently praised in multiple reviews.

  • Overall Experience10.0

    Despite several issues, many guests mentioned a pleasant stay due to staff interactions.

  • Room Quality8.2

    Complaints included poor lighting, bed bugs, and outdated facilities.

  • Amenities8.2

    Some amenities were lacking or not functioning properly, like the shower and slow restaurant service.

  • Food and Beverage8.2

    Issues were reported regarding food service and drink quality, impacting the overall experience.

  • Cleanliness7.2

    Multiple reviews indicated issues with cleanliness, including hair in the bed and dust in the air conditioner.

  • Value for Money7.2

    Several reviews indicated a perception of being overpriced, especially due to parking fees.

Live guest feedback

Guest reviews

Mixed experiences

50% of 10 recent stays rated 8+

8.6543 reviews

  • For the price it did not meet my standards

    5/10

    Darla · family with children · 2026-10-23

    “Covenant”

  • I have enjoyed my stays in several Hotel Indigo's and this was the worst experience by far.

    1/10

    Jason · solo traveller · 2026-10-19

    “It was very close to where I needed to be, so walking distance to my specific work needs was great. Other than that, nothing.”

  • Almost great

    8/10

    Kate · solo traveller · 2026-09-19

    “You are not met by a bellman, greeter, etc. the hotel clerk is the first person I met and that was a check-in.the bed light on one side was burnt out. There are no directions on how to use the shower gear”

  • Guest review

    8/10

    Berson · solo traveller · 2026-07-22

    “Spacious room, very clean. Get the breakfast add on. It's worth it.”

  • Would not return

    4/10

    Rachael · solo traveller · 2026-07-08

    “Proximity to schools, shops, businesses.”

  • Not worth your money

    4/10

    Tourist778929 · Friends getaway · 2026-07-04

    “I’m extremely disappointed in our recent stay at the Hotel Indigo Pittsburgh East. My friend and I booked this hotel for two nights and I truly wish we stayed anywhere else. We’ve had great experiences with other Hotel Indigos and we were willing to stay a bit outside of the city to stay at this trusting brand, but we were very sorry we did. While the hotel appears decent on the exterior the rooms are anything but clean. Our trip started with arriving to what appeared to be an okay room. The room/hall had a vague scent of mold but that as the least of our worries. When I went to put my water bottle in the fridge I noticed there was a McChicken from a previous guest. The fridge also smelled so it seemed like it hadn’t been cleaned in a while. Upon further inspection the room had multiple stains on our bedding as seen below. I travel often and I have never been in a hotel room so dirty. The floor had clearly not been swept in between guests as evidenced from a penny and some crumbs found near the trash can. In addition to the dirty interior the bathroom and shower were not cleaned. The shower had hair from a guest that was neither myself or my traveling partner. There were also cracks in the walls throughout the bathroom. In addition to the disgusting room the hotel also employs one person for the Valet. The lines to get your car were consistently long and for $32 per night it really didn’t seem worth it. If this were a cheap hotel I would simply say you get what you pay for but it’s not. I would not recommend this hotel to anyone. While the area surrounding the hotel is decent, the hotel itself is not worth it. You can pay a similar amount for a hotel in a more central location with better cleanliness. The only reason the review is 2 stars instead of 1 is because the AC worked very well and we were visiting during a heat wave. Overall, we will not be returning to this Hotel Indigo.”

  • Guest review

    8/10

    Ferguson · solo traveller · 2026-06-29

    “Location”

  • Loved it!

    6/10

    William · family with children · 2026-06-22

    “Ok”

  • Thank you for everything

    9/10

    Craig · couple · 2026-06-10

    “It was a beautiful hotel, great location, and offered what I needed for a nights stay.”

  • Will stay again.

    10/10

    Donn · couple · 2026-06-09

    “Location and cleanliness”

View all guest reviews

Hotel info and reviews come from third-party sources.