The Westin Pittsburgh offers deluxe guestrooms with complimentary WiFi, coffee makers, and bottled water for a comfortable stay.
Dining Options
Indulge in delicious meals at Bill’s Bar & Burger for lunch and dinner, or head to Penn City Grille for breakfast. Enjoy the convenience of Starbucks coffee in the lobby.
Fitness and Connectivity
Stay active at the state-of-the-art Westin Fitness Center open 24/7. Plus, benefit from being connected to the David L. Lawrence Convention Center via a sky-walk.
Book your stay at The Westin Pittsburgh for a perfect blend of luxury, convenience, and top-notch amenities.
✦HAPPI HIGHLIGHTS
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Excellent service
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Great location
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Comfortable rooms
At the hotel
Popular amenities
64 listed
24-hour front desk
24-hour security
Air conditioning
Auditory guidance
Breakfast in the room
Business center
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
View all amenities
Pools & wellness
Fitness/spa locker rooms
Massage services
Sauna
Spa/wellness center
Steam room
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness classes
Fitness facilities
Rooms & comfort
Heating
Lower bathroom sink
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Fire extinguishers
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Wheelchair accessible
Guest services
Currency exchange
Fax/photocopying
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Pet bowls
Pets allowed
Services & essentials
Electric vehicle charging station
Family rooms
Free WiFi
Higher level toilet
Non-smoking throughout
Toilet with grab rails
Visual aids: Braille
WiFi available
Review in focus
278 reviews
6/ 10
We were in town for the truck convention so this hotel made that super easy. It is literally connected so you do not have to walk outside at all. If you forget something or need a nap that is so easy! Huge perk!!
Now, no in room microwave. There is a small microwave downstairs. The little tiny refrigerator managed to freeze my yogurt all while the ice cream turned to soup. The rooms were clean but definitely need a refresh. The gym is outstanding also.
Food choices are rough. Like really rough. We ate in the hotel 1 night and that was plenty. I tried to be open minded but the reviews do not lie on that. Trust them.
No coffee or water station downstairs. I did morning walks to Dunkin. Not terribly far but please pay attention to your surroundings.
Lastly, we were with a smaller company for the convention. I am not sure if it was the intention of the hotel staff or not, but it felt like we were just in the way. There is a company that pretty much takes over that hotel for this week. Parking is a nightmare. Just brace yourself for that. (check in ladies excluded)
Side note: There is also a small Target within walking distance but again; be mindful of your surroundings. Nothing to do with the hotel! Just the area in general. Everything closes early also.
courtneyf705 · Business · 2026-08-29
The guest experience
8.2out of 10 278 verified reviews
Loved most
Excellent service
Great location
Comfortable rooms
Good food options
Worth knowing — Cleanliness issues · Need for room updates · Some maintenance problems
How guests scored the stay
Location8.9
The property was centrally located, making it convenient for accessing various attractions.
Service8.8
The staff were frequently described as helpful and friendly, providing excellent customer service.
Food and Beverage8.4
Guests enjoyed the good food options available, but some expected more.
Amenities8.4
Amenities offered were satisfactory, including workout facilities and parking options.
Overall Experience8.1
Overall, the experience was positive with some minor issues.
Room Quality7.8
Rooms were generally comfortable, but some updates are needed.
Value for Money7.8
Value was viewed positively, though there were some complaints regarding cleanliness and condition.
Cleanliness7.4
Several reviews mentioned cleanliness issues, including unclean rooms and maintenance problems.
Live guest feedback
Guest reviews
Mixed experiences
42% of 12 recent stays rated 8+
8.2278 reviews
Walkable to the convention center
6/10
courtneyf705 · Business · 2026-08-29
“We were in town for the truck convention so this hotel made that super easy. It is literally connected so you do not have to walk outside at all. If you forget something or need a nap that is so easy! Huge perk!!
Now, no in room microwave. There is a small microwave downstairs. The little tiny refrigerator managed to freeze my yogurt all while the ice cream turned to soup. The rooms were clean but definitely need a refresh. The gym is outstanding also.
Food choices are rough. Like really rough. We ate in the hotel 1 night and that was plenty. I tried to be open minded but the reviews do not lie on that. Trust them.
No coffee or water station downstairs. I did morning walks to Dunkin. Not terribly far but please pay attention to your surroundings.
Lastly, we were with a smaller company for the convention. I am not sure if it was the intention of the hotel staff or not, but it felt like we were just in the way. There is a company that pretty much takes over that hotel for this week. Parking is a nightmare. Just brace yourself for that. (check in ladies excluded)
Side note: There is also a small Target within walking distance but again; be mindful of your surroundings. Nothing to do with the hotel! Just the area in general. Everything closes early also.”
Tired and uninspired.
6/10
CLF422 · Couples · 2026-08-22
“There is absolutely nothing distinctive about this place. It was fresh and modern in 1979 or so. I'm surprised Marriott calls it a Westin because that's one of the more upscale brands and there's nothing upscale about this place. Furnishings are cheap and spare and 20 years old. The bathroom is old and with that white- fluorescent light. The bed pillows are the huge, firm rubber variety - uncomfortable. The entire place needs a good cleaning, dust bunnies abound. Trying to think of something positive to say: the fitness center is large...but then again, some broken equipment . This place damages the Westin brand; would not return.”
Ideally located, and a responsive, professional staff
8/10
terrencem36 · Family · 2026-08-02
“My wife and our two young boys overnighted at the Westin in Pittsburgh driving back home to NYC from Chicago.
The hotel is downtown, near all major highways and of course the convention center. I want to particularly praise the staff there, including a front desk person who was working the evening we checked in on Saturday August 1, 2026. I think her name was Megan but I could stand to be corrected.
The room we were originally assigned had some issues. We asked to be moved to another one and Megan was amazing, extremely professional and understanding.
So much so that within minutes she had moved us to a new room. The room was ideally located with a beautiful view of downtown Pittsburgh.
Thank you Megan and Westin for being so responsive and professional.”
Visit for Conference, Stay for the Haunted Door Lock
8/10
pxcaballero · Business · 2026-07-13
“I want to start by thanking the Front Desk Staff, the Housekeeper on my floor, and the engineers for assisting me with my door that was "haunted". I was the unlucky guest that had a door that would not open.
I stayed at the Westin for a Conference. This was my first time visiting the city of Pittsburgh, PA as well staying at a Westin Property. When I arrived at the property the Valet Team helped me with my bags and escorted me to the front desk. I was able to check in to my room to relax after my long travel. This is when my adventures with unlocking my door started but I was always quickly assisted on getting the door open and then fixed.
My room was clean and spacious. I am happy that I packed my white noise machine as the walls are thin and I could hear the tv or conversations in the next room. I did enjoy the lavender oil that was provided by the hotel.
The location is great, you are walking distance from Market Square as well as historical sites. One of the employees shared with me location where the Dark Knight was filmed. I was also a 10 minute Lyft ride to visit the Andy Whorl Museum.
One convenient item is that there is a mailbox outside of the hotel on the second floor. If you have mail items back home this is great.”
Great hotel for location and service
10/10
MiamiJoe55 · Family · 2026-07-02
“Awesome location in downtown. Walked everywhere. The handicap rooms shower was mist accessible we’ve seen. The staff was incredible. Gregory helped us at check in friendly and knowledgeable. Shannon at front desk was great and helpful always smiling. Leroy in lobby was great to converse with. Lola our housekeeper took care of all our needs. Tiffany and Kristy in breakfast restaurant were awesome and Kristy remembers what we drank daily and was great to converse with.”
Stay elsewhere
4/10
669hral · Family · 2026-06-28
“This might be one of the worst rooms I’ve stayed in, in a long time. The exterior of the hotel looks very promising, it looks modern and clean. The rooms are the complete opposite.
We were upgraded due to Ambassador status and it is concerning to think about what the other room looked like. This room was small, VERY dated and didn’t look clean or kept up. There was a layer of dust on the alarm clock and around the lamps.
Some of the sheets had yellowed and some were still white so it made the gross ones stand out more. The windows were so filthy with bird poop that one could not see clearly out of them. When one opens the room door, the lock pops out so the door doesn’t auto close. You need to fight with it to get the lock to go back in so the door can close. Housekeeping saw us fighting w the door and said they had put in several requests to get it fixed, to no avail.
The existing pillows were so bad, misshapen, and flat that we mentioned the issues to the front desk and they sent additional pillows. Of the ones they brought, only one was usable.
The grossest was the bathtub. They are having some serious drain issues and the sink, toilet and bathtub were not draining, so you’re showering in water that has backed up from the drain. You need to wait 20-30 minutes between different people showering so the tub doesn’t overflow.
Positive:
-Breakfast was a positive. The continental buffet was solid. They had fruit, yogurt, cereals, oatmeal and different breads. The hot food varies depending on how late you go to breakfast (how long has it been sitting out - they don’t refresh it often).
-location: it’s in a pretty good location with easy access to restaurants.
- conference area is fairly nice and clean.
All in all, if we were offered a free week, I still wouldn’t stay there.”
Meh
6/10
Ledzep8 · Couples · 2026-05-02
“I love Westins, so my wife and I were excited to stay here for a night, as we had tickets to a concert at City Winery. Despite having status (Titanium), the check-in process was LONG, but that was because many guests were checking in for the Pittsburgh marathon. Totally understandable.
When I finally checked in, I was not asked about my welcome gift preference, nor was I thanked for my loyalty. Again, no biggie.
However, I explained that we were running late and asked the front desk associate if someone could run our bags (2 small overnight bags) up to our room and handed him a $10. He thanked me for the tip but said that the best he could do was store our bags for us. Again, not ideal, but no biggie.
He then called for the bellman, and we had to wait for him to arrive. This defeated the whole purpose of leaving our bags since we were in a hurry. In the time it took, we could have run the bags up to our room ourselves. Regardless, the bell man did arrive and noticed the room keys in my hand and asked if he could just take the bags up to the room! I said that's what we wanted but we were told that wasn't possible. He said that the information we were given was incorrect and took care of it. Wish I got his name because he was great.
The bed and room were typical Westin comfy.
My biggest complain of all, though, is there is no lounge in this particular hotel and NO COFFEE in the lobby. I mean, come on. We had to walk down the hall and buy coffee. I expect that from a cheap hotel, but not a Westin. We also could not charge any food or drinks from the bar to our room (something I like to do to earn more points). I think I will try the AC or the Courtyard next time.”
Get better night staff
7/10
Danders13 · family with children · 2026-03-29
“The check in girl was every nice and helpful
Room was nice and clean so was the rest of the building”
It was amazing
10/10
Catherine · family with children · 2026-03-26
“It is wonderful!”
Management does not care
4/10
kaole · Couples · 2026-03-16
“We were booked in room 614 and the room itself looked appropriate until I opened the drapes and our view was 430 foot air-conditioning unit units that you could barely see the sky. We were running behind schedule and I did not have time to rebook the room so I called and spoke to the front manager, Olivia. She refused to offer any compensation or to offer us another stay in a more appropriate room. No matter how much somebody paid that room is inappropriate for absolutely anybody. The room was almost $300 a night and I would recommend going elsewhere. Very disappointed in the Customer Service that was offered.”
Very dated rooms
6/10
ELCW11 · Family · 2026-03-13
“I came to this hotel after leaving a different hotel in Pittsburgh. The Westin was far superior to the other hotel. However, it was not a perfect stay.
Pros:
- excellent customer service. The front desk staff were fabulous.
- close to train station
- large clean rooms
Cons:
- the rooms are extremely dated and have a very strong fragrance
- breakfast had limited variety (buffet only and no menu to order from)
- the neighborhood felt unsafe at night. There appeared to be many people under the influence of drugs and a very violent fight broke out. The police had to come out.
I would stay again if I had another event at the convention centre but I would avoid walking on Liberty street.”
I look forward to making another visit in the near future! (all will be well with my own pillow)
10/10
Benjamin · extended group · 2026-01-20
“The cleanliness of the rooms, general atmosphere and aesthetics of the hotel were classy and calming. The staff were courteous and very helpful.”
