Hotelaholic

Bristol · Tennessee

Hard Rock Hotel & Casino Bristol

500 Gate City Highway, Bristol, Tennessee

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in our indoor pool, sauna, and hot tub for the ultimate relaxation during your stay at Hard Rock Hotel & Casino Bristol.

  • Convenient Services

    Benefit from our concierge service, room service, and 24-hour front desk for a seamless and enjoyable experience throughout your visit.

  • Prime Location

    Explore nearby attractions like Bristol Motor Speedway and Tweetsie Trail, all within easy reach from our 4-star hotel.

For an unforgettable stay in Bristol, book your room at Hard Rock Hotel & Casino now.

HAPPI HIGHLIGHTS

  • Cleanliness

  • Friendly staff

  • Comfortable rooms

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Adult only
  • Air conditioning
  • Bar
  • Beauty Services
  • Breakfast takeaway containers
  • Broadcast Live sport events
  • Casino
View all amenities

Pools & wellness

  • Fence around pool
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

398 reviews
10/ 10
Fun concerts and rooms are adorable
Paige · couple · 2026-10-23

The guest experience

9.1out of 10
398 verified reviews

Loved most

  • Cleanliness
  • Friendly staff
  • Comfortable rooms
  • Great food

Worth knowing — High resort fees · Smoking in common areas · Reservations issues

How guests scored the stay

  • Service9.5

    The staff were frequently described as friendly and accommodating.

  • Overall Experience9.5

    Overall experience was rated highly with mentions of future visits.

  • Room Quality9.4

    Rooms were noted for being clean and comfortable.

  • Location9.0

    The hotel is well-located, with access to nearby attractions.

  • Cleanliness9.0

    Guests frequently praised the cleanliness of the hotel.

  • Food and Beverage9.0

    Guests enjoyed the food quality but had complaints about smoke exposure.

  • Amenities9.0

    Amenities received mixed feedback, particularly regarding smoking in restaurants.

  • Value for Money8.4

    Some reviews indicated that room price felt high compared to the experience's value.

Live guest feedback

Guest reviews

Consistent

67% of 12 recent stays rated 8+

9.1398 reviews
  • Fun and very friendly staff

    10/10

    Paige · couple · 2026-10-23

    “Fun concerts and rooms are adorable”

  • I paid over $600 for the King Suite 1 night. Another $100 for the credit card hold. Then the next day they took $27 out

    6/10

    Robert · solo traveller · 2026-10-15

    “Clean Modern”

  • Even though it was a little pricey you did feel pampered during the time there.

    10/10

    Connie · couple · 2026-10-14

    “Staff extremely courteous and knowledgeable. Rooms, casino, restaurants, pool and hot tub were all well maintained and clean. Very comfortable beds and quiet room.”

  • Very nicely designed

    10/10

    Anita · couple · 2026-09-11

    “Cleanliness staff”

  • Very nice stay and my win in the casino made it even more memorable!

    7/10

    Paulette · family with children · 2026-09-08

    “Beautiful hotel and casino. The room felt very luxurious.”

  • Good but was disappointed

    5/10

    Keri · couple · 2026-09-08

    “We arrived for a one night stay and the pool was not available tonuse due to PH levels. We were really looking forward to using that facility and weren't even told at check in ot want until we went down in our swimwear that we found outt by a closed.sign at the pool door”

  • Overall excl

    9/10

    Allan · couple · 2026-08-12

    “The room. The food. The staff.”

  • Guest review

    8/10

    Maxine · couple · 2026-07-17

    “Clean, comfortable”

  • Guest review

    10/10

    Michael · solo traveller · 2026-06-27

    “Everything was clean. Staff was efficient and friendly”

  • Would stay again even though it’s a little pricey

    8/10

    Betty · couple · 2026-06-21

    “Location and its new so everything is sharp and clean”

  • Wonderful

    9/10

    Kennedy · couple · 2026-06-13

    “Customer service was excellent including the valet service. The restaurant food was delicious. Lots of slots”

  • My statement is OK but could’ve been better if they would accommodate me like I asked because it was my wife’s birthday

    6/10

    robbie · couple · 2026-06-13

    “The staff was real nice”

Hotel info and reviews come from third-party sources.