Hotelaholic

Gatlinburg · Tennessee

Embassy Suites By Hilton Gatlinburg Resort

604 Airport Rd, Gatlinburg, Tennessee, 37738

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Located in Gatlinburg, just 1.7 km from Ripley's Aquarium of the Smokies, Embassy Suites By Hilton Gatlinburg Resort offers a 4-star experience with a seasonal outdoor swimming pool, free private parking, and a shared lounge. The air-conditioned rooms with private bathrooms ensure a comfortable stay, while the indoor pool adds to the relaxation factor.

  • Delicious Dining Options

    Indulge in the on-site restaurant and savor a buffet breakfast every morning during your stay at Embassy Suites By Hilton Gatlinburg Resort. Let your taste buds explore various culinary delights without leaving the comfort of the hotel.

  • Exceptional Service

    With a 24-hour front desk and staff ready to assist you, your needs and queries are handled promptly and efficiently. Whether it's local information or room service, expect top-notch service throughout your stay.

Book now for a memorable and hassle-free experience at Embassy Suites By Hilton Gatlinburg Resort.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Delicious breakfast

At the hotel

Popular amenities

71 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Canoeing
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Fence around pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Fishing
  • Key access
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • Water park
  • Water slide

Review in focus

608 reviews
8/ 10
Off the strip. Comfy beds. Easy to get towels and other items. Easy parking.
Timothy · solo traveller · 2026-10-22

The guest experience

9.3out of 10
608 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Delicious breakfast

Worth knowing — Noise between rooms · Inconsistent housekeeping

How guests scored the stay

  • Location10.0

    Positive sentiments noted the hotel’s great location close to attractions.

  • Overall Experience10.0

    General consensus is that most guests had a wonderful experience with minor complaints.

  • Food and Beverage9.5

    The breakfast and restaurant food received high praises for quality.

  • Amenities9.5

    Amenities were well received, with guests particularly enjoying the breakfast and pool.

  • Service9.5

    Most reviews highlighted the staff's friendliness and helpfulness, though some had issues with poor customer service.

  • Value for Money8.8

    Guests noted great amenities but mentioned some discrepancies in pricing.

  • Cleanliness8.5

    There were mentions of inadequate cleaning, such as left socks in the room and poor housekeeping.

  • Room Quality8.5

    Some reviews mentioned comfort issues with the beds and noise between rooms.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

9.3608 reviews
  • Guest review

    8/10

    Timothy · solo traveller · 2026-10-22

    “Off the strip. Comfy beds. Easy to get towels and other items. Easy parking.”

  • Guest review

    8/10

    Theresa · couple · 2026-10-18

    “The staff were very friendly and helpful. The breakfast was very good.”

  • Bon séjour, bel hôtel, super petit déjeuner

    8/10

    SEBASTIEN · couple · 2026-09-16

    “Le petit déjeuner, le personnel et la décoration des espaces communs”

  • The best stay I ever had and was awesome!!!

    10/10

    patricia · couple · 2026-09-15

    “The breakfast was excellent. This is the best breakfast I had at a motel/resort. The location was good except for walking down the hill (it made it hard to "climb the hill back up"). Also, I actually saw a "live" bear outside the motel. The staff was very helpful: Tony, Shay, and another Girl (a black lady but I cannot remember her name).”

  • Guest review

    9/10

    Steve · extended group · 2026-09-09

    “Breakfast and swimming pool were great. Also like the on site coffee shop.”

  • Guest review

    8/10

    Rosa · family with children · 2026-09-08

    “Todo”

  • Great stay and very clean.

    9/10

    Sidney · couple · 2026-09-03

    “The lazy river pool”

  • Very nice place to stay. I would recommend it to people to stay.

    10/10

    Patricia · couple · 2026-09-01

    “Excellent”

View all guest reviews

Hotel info and reviews come from third-party sources.