Hotelaholic

Johnson City · Tennessee

DoubleTree by Hilton Johnson City

211 Mockingbird Ln, Johnson City, Tennessee, 37604

8.0 Excellent335 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Adjacent to Shopping and University

    Located next to the Mall at Johnson City and just 3 miles from East Tennessee State University, the Doubletree by Hilton Johnson City offers a convenient and vibrant setting for your stay.

  • Diverse Dining and Leisure Options

    Indulge in American cuisine and cocktails at the Burger Bar, relax by the year-round indoor pool or seasonal outdoor pool, and stay active at the 24/7 gym. The hotel ensures there's something for everyone.

  • Comfortable Rooms with Modern Amenities

    Unwind in spacious rooms equipped with free Wi-Fi, a refrigerator, coffee maker, and more. The warm decor and entertainment options make for a cozy retreat after a day of exploring.

Experience the best of Johnson City at Doubletree by Hilton - book now for a memorable stay!

HAPPI HIGHLIGHTS

  • Clean rooms

  • Friendly staff

  • Good location

At the hotel

Popular amenities

51 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Bar
  • Broadcast Live sport events
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
View all amenities

Pools & wellness

  • Indoor pool
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

335 reviews
10/ 10
Cleanliness and friendly hosts
PATRICIA · solo traveller · 2026-10-08

The guest experience

8.0out of 10
335 verified reviews

Loved most

  • Clean rooms
  • Friendly staff
  • Good location
  • Comfortable beds

Worth knowing — Cleanliness issues · Hot water problems · No microwave

How guests scored the stay

  • Service9.2

    Many reviews praised the staff, noting their helpfulness and friendliness.

  • Location8.7

    Several reviews highlighted the good location and convenience.

  • Food and Beverage8.2

    Reviewers appreciated the breakfast buffet and warm cookies.

  • Amenities8.2

    Indoor and outdoor pools were enjoyed, but some amenities were lacking.

  • Overall Experience8.2

    Despite some issues, guests liked their stay and expressed a desire to return.

  • Room Quality7.7

    Positive remarks about comfort, but some rooms showed issues.

  • Value for Money7.7

    Concerns about hot water and some room issues led to a lower perception of value.

Live guest feedback

Guest reviews

Mixed experiences

64% of 11 recent stays rated 8+

8.0335 reviews

  • Guest review

    10/10

    PATRICIA · solo traveller · 2026-10-08

    “Cleanliness and friendly hosts”

  • Guest review

    9/10

    chemo · solo traveller · 2026-08-31

    “Everything”

  • Great staff and good sleep compensated for no Netflix

    10/10

    Debora · solo traveller · 2026-08-10

    “The staff was very kind, personable and genuine. Dustin helped us out with tv very late night and made point to greet and visit with us any time we crossed paths. Front desk staff extremely friendly as well, but so sorry I did not make note of their names. Thanks for the stay and when back in the area, we will return if price reasonable. Thanks for 2 good nights of sleep and kudos to the super sweet bartender. She rounded out the good people experience!”

  • The carpet was wet from the ac leaking and there was no wifi and the tv did not work

    1/10

    Noah · couple · 2026-08-07

  • Excellent Service Staff

    10/10

    L1927TYmiken · Business · 2026-07-16

    “We held a seminar at this location for a week in July. The service from Sis and the others was phenomenal and we will definitely use this location in the future!”

  • Nice but not there. Yet

    6/10

    393tammieb · Family · 2026-07-11

    “This hotel is almost 4 star. It’s recently been updated and that is really nice. The lobby, rooms, hallways-are all new and fantastically done. The pool and atrium could be amazing but they did not put any money into these spaces. The ceiling in the atrium over the pool leaks water when it’s raining and the tile surrounding the pool are cracked and broken. You could cut your foot on all the broken tile. In some places it has been taped to hide the damage. But a more funds put into this area would make it so enjoyable. They need to replace the tiles and add some nice seating. And this space would be amazing. The Burger Bar inside the hotel is rated #1 in the area and was a HUGE disappointment. My medium rare burger was more than well done. And my salmons salad was so overcooked I didn’t eat it. Sophie, the server, was sweet as can be but the chef needs a few lessons in meat temps. Don’t waster your money. I recommend you go across the street to Oak & Arbor Grill”

  • Other than the cockroach in our room, we enjoyed our stay. The bands were very comfortable. We had a great time.

    9/10

    Derek · couple · 2026-06-15

    “We saw a cockroach on the wall in our room not good”

  • Really nice accommodations! We will be back!

    10/10

    Lorijean1958 · Couples · 2026-06-14

    “This hotel is awesome! It has been recently renovated and the rooms are very nice. The showers are large with nice white tile and the soap, shampoo, conditioner, and body lotion are all excellent quality. The bed/pillows are super comfortable. Had dinner and breakfast at the restaurant/bar. Food was very good- the burgers were tasty and the breakfast bar has a very nice selection of food. Love the TVs with the sports channels. One of the best aspects of the hotel was the friendly and attentive staff. Alex, Delila, Abigail, and Jan’a were friendly, helpful, and really went above and beyond to make our stay an excellent experience. We could not have been happier, and we will definitely be back!”

  • Guest review

    10/10

    Jessica · solo traveller · 2026-06-01

    “I traveled with my husband and 13 ywar old son for travel baseball. Everything. Nothing bad to say. They even had construction but I never heard any noises. Water pressure in the shower was great, beds comfortable, rooms very clean, and the pool was great.”

  • My stay was frustrating.

    5/10

    Michelle · couple · 2026-05-28

    “It was clean and the cookies were excellent, the staff were all very friendly. The beds were comfortable.”

  • Unhappy with the pricing for a very basic room.

    6/10

    Eugene · couple · 2026-05-11

    “Did not eat there”

View all guest reviews

Hotel info and reviews come from third-party sources.