Hotelaholic

Memphis · Tennessee

Canopy By Hilton Memphis Downtown

164 UNION AVENUE, Memphis, Tennessee, 38103

9.0 Wonderful655 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Modern Accommodation in the Heart of Memphis Downtown

  • Luxurious Amenities

    Canopy By Hilton Memphis Downtown offers a range of luxurious amenities to make your stay unforgettable. From the convenience of a fitness centre and private parking to indulging in delicious meals at the on-site restaurant and bar, we have everything to cater to your needs.

  • Exceptional Service

    Our 4-star hotel prides itself on providing exceptional service to our guests. With free WiFi, room service, and a 24-hour front desk, we ensure that you have a seamless and enjoyable experience throughout your stay.

  • Prime Location

    Situated just steps away from popular attractions such as AutoZone Park and Orpheum Theater, our hotel is the perfect choice for travelers looking to explore the vibrant city of Memphis.

Book your stay at Canopy By Hilton Memphis Downtown and immerse yourself in the rich culture and history this city has to offer.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

31 listed
  • 24-hour front desk
  • Air conditioning
  • Bar
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Family rooms
  • Fax/photocopying
  • Fitness center
View all amenities

Dining & drinks

  • Restaurant

Fitness & outdoors

  • Fitness facilities

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Safety deposit box

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

655 reviews
9/ 10
Perfect location, lovely hotel with some really nice small details that many will miss as the photo - Elvis’ Taking Care of Business’ logo
Duncumb · couple · 2026-10-14

The guest experience

9.0out of 10
655 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Dirty bathroom · Uncomfortable beds · High drink prices

How guests scored the stay

  • Location9.8

    Several reviews praised the location as great and convenient.

  • Service9.8

    Valet staff and front desk staff were highlighted as friendly and helpful.

  • Overall Experience9.8

    Despite some issues, the experience was largely positive due to service and location.

  • Amenities9.3

    Mixed feedback on bar amenities due to items being out of stock.

  • Value for Money8.8

    Concerns about high costs for drinks and parking compared to overall experience.

  • Cleanliness8.3

    Issues with dirty bathroom floors and a cracked sink were mentioned.

  • Room Quality8.3

    The beds were described as uncomfortable and the key system was problematic.

  • Food and Beverage7.8

    Breakfast issues, expensive restaurant services, and out of stock items were highlighted.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.0655 reviews

  • Perfect location and comfortable stay in a classy hotel

    9/10

    Duncumb · couple · 2026-10-14

    “Perfect location, lovely hotel with some really nice small details that many will miss as the photo - Elvis’ Taking Care of Business’ logo”

  • Well positioned hotel

    9/10

    Adrian · couple · 2026-10-08

    “Great breakfast and location to Beale Street”

  • Guest review

    10/10

    James · solo traveller · 2026-09-14

    “Everything”

  • Guest review

    10/10

    Dina · family with children · 2026-08-10

    “Everything was great”

  • The jet lag treat for a hometown visit

    10/10

    rosalindg2022 · Family · 2026-07-27

    “This is a lovely hotel. The room was large enough for two and the location in downtown Memphis was the most convenient for my visit. The staff, restaurant and bar area were all excellent. The food from the restaurant was great southern cooking with terrific wait service. In my international travel, I truly enjoy treating myself to a little luxury while visiting my hometown.”

  • Memphis adventure July 2026

    10/10

    sarahcW4779CS · Family · 2026-07-25

    “Nice friendly staff crew that pays attention to detail”

  • Nice Hotel, Small Room

    8/10

    steveeL1881FY · Couples · 2026-07-20

    “We enjoyed our stay. The bed was comfortable, the bathroom was great, and the shower was amazing. However, the room was small, there were no comfortable chairs to sit in, and the noise from the ballpark was deafening. Being so close to a noisy ballpark, I would not stay here during baseball season.”

  • Guest review

    10/10

    keyonna · solo traveller · 2026-07-06

    “I like that the staff were very accommodating! The room was really clean and the bed was so comfortable”

  • Amazing Stay!

    10/10

    shaquittamb · Couples · 2026-06-29

    “I really enjoyed my stay here! Check in was quick & easy & Corey at the front desk was amazing. He was friendly, knowledgeable, made sure I was taken care of from start to finish & even granted me early check in. As a Hilton Gold member I appreciated this. The room was spotless, the beds were comfortable, I loved the aesthetic, & the view was great. The hotel itself was very clean. I do want to mention that being downtown near Beale Street & the minor league baseball stadium, there was a lot of outside noise, but it wasn't enough to bother us. If you're a very light sleeper, it's just something to keep in mind. My only wish is that the hotel wasn't pet friendly, but that's just my personal preference. As for Curfew Restaurant, that's a separate review & doesn't reflect my experience with the hotel. I'd definitely stay here again.”

  • Worth the stay

    10/10

    Andrew · couple · 2026-06-29

    “Everything, great location, clean, it was a very nice place to stay”

  • We weren’t in the room much but when we were, we slept really well.

    10/10

    Derek · couple · 2026-06-29

    “The room was very comfortable and it was centrally located to everything we wanted to see.”

View all guest reviews

Hotel info and reviews come from third-party sources.