Hotelaholic

Memphis · Tennessee

DoubleTree by Hilton Memphis Downtown

185 Union Ave, Memphis, Tennessee, 38103

7.3 Very good601 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Experience Downtown Memphis at the Doubletree Hotel

    Convenient Location:: Situated in the heart of downtown Memphis, directly across from AutoZone Baseball Park, the Doubletree Hotel offers easy access to sports events and entertainment.

  • The stay, in detail

    Hilton CleanStay Initiative:: Ensuring guest safety and peace of mind, our hotel follows strict cleaning protocols under the Hilton CleanStay initiative. Learn more about our enhanced cleaning practices on our website.

  • Rooms & comfort

    Modern Amenities:: With 280 smoke-free rooms, complimentary high-speed Wi-Fi, a fitness room, and a pet-friendly policy, the Doubletree Hotel caters to all your needs for a comfortable stay.

Book your stay at the Doubletree Hotel now.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

At the hotel

Popular amenities

42 listed
  • Air conditioning
  • ATM/banking
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Evening entertainment
  • Express check-in
  • Express check-in/check-out
  • Face masks for guests available
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness facilities (surcharge)

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Front desk (limited hours)
  • Luggage storage

Services & essentials

  • Family rooms
  • Free wired internet
  • Garage
  • Internet access
  • Non-smoking throughout
  • Reception hall
  • Room service
  • Thermometers for guests provided by property

Review in focus

601 reviews
2/ 10
We had booked and paid this hotel flying from Scotland, only to find the hotel closed down in November. Beware, they are still taking booking
lindamG7625HT · Couples · 2026-05-11

The guest experience

7.3out of 10
601 verified reviews

Loved most

  • Great location
  • Friendly staff

Worth knowing — Cleanliness issues · High parking charges

How guests scored the stay

  • Location9.1

    Great location close to attractions like Beale Street and Graceland.

  • Food and Beverage8.1

    Restaurant praised, but limited other food options.

  • Service8.1

    Staff were great and provided good assistance.

  • Overall Experience7.6

    Overall a solid experience despite some drawbacks.

  • Value for Money7.1

    Decent value, but parking charges were criticized.

Live guest feedback

Guest reviews

Mixed experiences

58% of 12 recent stays rated 8+

7.3601 reviews

  • Awful

    2/10

    lindamG7625HT · Couples · 2026-05-11

    “We had booked and paid this hotel flying from Scotland, only to find the hotel closed down in November. Beware, they are still taking booking”

  • Great hotel, great location

    10/10

    Gedcarlin · Couples · 2025-12-04

    “Stayed here whilst visiting Memphis. This wasn’t the hotel we booked initially, as our booked hotel closed prior to us going. We arrived and were checked in without any problems. We got breakfast included. With this, you need to get vouchers from reception for each day you have breakfast. This lets you get the Delta Sunrise breakfast. If you get anything else and it costs more, then you just pay the difference. The hotel is located across the road from The Peabody Hotel, if you want to go and watch the daily duck walk. Beale Street is about a 5-minute walk away and the Civil Rights museum, where Dr Martin Luther King was shot, is around 15 – 20 minutes away. Rooms are cleaned daily. Hotel was nice with a great location. Rooms were a decent size and were clean throughout. Staff were great. We visited Graceland, as most people who visit Memphis do, and we asked reception to book a cab to get us there. We got a bloke called Ray, from “Bumming a ride transportation”. He is a self-employed cab driver. Lovely fellow. He dropped us off and picked us up. Fare was around $35 dollars each way from memory. On picking us up he took us on a little detour and showed us where Elvis was originally buried prior to his final resting place at Graceland. He also showed us the house where Elvis’s dad moved after he re-married, together with the house where the partner of Elvis lived after he was divorced from Pricilla. I didn’t see this information whilst walking around Graceland, so it was nice of Ray to show us around. It is possible if we didn’t get Ray, we might not have known about any of it. Ray took us to the airport for our onward flight. The fare was about $45. On arriving in Memphis, we went to the taxi rank at the airport. We waited for about 20 minutes before a taxi came. So, if you are waiting one will come along. Might take a while though. On the day we were booked for Graceland, our time slot was 10:30am. My advice is to book the earliest slot you can. It took us all day to go around the house and museum. There are a few places to eat on site. The tour we done was a self-guided audio tour. This takes you round the house and grounds giving you information as you go on an iPad mini. The tour doesn’t include any of the upstairs. This is off limits due to the personal nature of the rooms. The amount of information and exhibits is vast. I learnt a lot of things about Elvis throughout the day. Believe me when I say that you need a full day to make the most of all the exhibits.”

  • Guest review

    10/10

    Roberto · family with children · 2025-11-07

    “Localización”

  • Guest review

    8/10

    NAIRR · couple · 2025-11-06

    “Well appointed rooms. Excellent staff. Who gave us specific pointers to Music venues”

  • I was not satisfied at all.

    1/10

    Christina · extended group · 2025-11-01

    “Location”

  • Nice!

    10/10

    Vernice · couple · 2025-10-31

    “Clean”

  • Terrible-below Hilton standards

    2/10

    C6315QAtracyl · Business · 2025-10-28

    “Don’t do it. This hotel is so dated. No plugs by bed to charge my phone nor was there a lamp by the bed. Bathroom is dated-website says it’s has been recently renovated but I would love to know what they did. Not up to Hilton standards and I don’t think anyone would stay if it wasn’t for the location. The lobby and area outside your room does not have AC. Restaurant is wonderful and staff were friendly”

  • We enjoyed Memphis very much, the hotel met our needs adequately.

    7/10

    Alan · solo traveller · 2025-10-21

    “It was quite convenient to downtown attractions.”

  • Great stay! Staff was wonderful

    10/10

    Teresa · extended group · 2025-10-18

    “Location”

  • Guest review

    8/10

    Ms. Kelly · couple · 2025-10-17

    “Clean, great location”

  • It was a good vacation but very disappointed with no fridge or microwave

    1/10

    Amy · family with children · 2025-10-17

    “The location was perfect”

  • Guest review

    8/10

    Elaine · couple · 2025-10-13

    “Excellent location for exploring downtown Memphis”

View all guest reviews

Hotel info and reviews come from third-party sources.