Hotelaholic

Memphis · Tennessee

Memphis Riverline Hotel

250 N Main St, Memphis, Tennessee, 38103

7.5 Very good1133 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location near Beale Street

    Experience the vibrant energy of Memphis at Sheraton Memphis Downtown Hotel, conveniently located within walking distance of the iconic Beale Street and just steps away from a Main Street Trolley stop for easy exploration of the city's top attractions.

  • Comfortable Rooms with River Views

    Relax in style in our well-appointed rooms featuring modern amenities such as a 32-inch flat-screen TV, spacious work area, and picturesque views of the Mississippi River from select rooms. Enjoy the convenience of having a small refrigerator and coffee maker in your room for a comfortable stay.

  • Convenient On-Site Dining and Meeting Facilities

    Indulge in delicious Southern American cuisine and handcrafted cocktails at Crossroads Tavern & Grille, or grab a quick snack from the on-site shop. With over 14,675 square feet of flexible meeting space, a 24-hour fitness center, and a business center, our hotel is perfect for both leisure and business travelers.

Book your stay at Sheraton Memphis Downtown Hotel for a memorable experience in the heart of the city.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean and helpful service

At the hotel

Popular amenities

65 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key access
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,133 reviews
9/ 10
Room size and sound control
Donnie · family with children · 2026-10-19

The guest experience

7.5out of 10
1133 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean and helpful service

Worth knowing — Poor cleanliness · Outdated facilities · High prices

How guests scored the stay

  • Location9.0

    Location was frequently mentioned as a strong positive aspect of the hotel.

  • Service8.9

    While some service aspects were poor, overall staff friendliness was highlighted positively.

  • Amenities8.0

    Amenities were not specifically criticized, but some services like room service were noted as expensive.

  • Overall Experience7.9

    Overall experience varied, with some great aspects but significant drawbacks noted.

  • Food and Beverage7.5

    Service at breakfast was inconsistent, impacting the overall experience with food and beverage.

Live guest feedback

Guest reviews

Mixed experiences

33% of 12 recent stays rated 8+

7.51133 reviews

  • Comfortable

    9/10

    Donnie · family with children · 2026-10-19

    “Room size and sound control”

  • It was nice. Will stay again if I have to.

    7/10

    Lanesha · couple · 2026-10-12

    “It wasn’t too far from my house.”

  • Guest review

    1/10

    Fernando · family with children · 2026-10-11

    “Su cama y el baño”

  • Guest review

    2/10

    Ashley · family with children · 2026-10-11

    “Hotel looks nice”

  • The worst hotel I’ve ever stayed in!

    1/10

    Sophie · family with children · 2026-10-08

    “Nothing! It was terrible”

  • N/A

    8/10

    Dylon · solo traveller · 2026-08-25

    “N/A”

  • It also was a bit curious that the barn restaurant were only open on the weekend, but there were other options everywher

    6/10

    Roxanne · couple · 2026-08-15

    “I loved the location and the building itself was beautiful.”

  • Fantastic Staff

    10/10

    GaynorLlewellyn · Family · 2026-07-25

    “My family and I stayed one night here, as part of our holiday. Unfortunately our Amtrak train was cancelled twice, we were heading to New Orleans for a few days prior to a cruise. As we come from Scotland we couldn’t contact our travel agency due to time difference. I went to the reception for help. The member of staff Pontea, was Amazing!!!! She calmed me down and went above and beyond to ensure we could continue our travels. She helped us to arrange car hire and continued to check in with us all the way to New Orleans! I’m so grateful for the support she gave us”

  • overall the stay was pleasant & met my needs!

    7/10

    Haley · couple · 2026-07-23

    “I loved how the convention center was accessible through the hotel itself! I enjoyed the room we stayed in too, it was old and a little run down visibly, but the view out the window overlooking the Mississippi River was really cool! I super appreciated being put in a corner unit to avoid noise I mentioned I did not want to hear. There are certain elevators that have glass windows and you can see the city as you go up which was fun!”

  • Guest review

    9/10

    Barbara · solo traveller · 2026-07-15

    “View from our room was spectacular! Your reception staff and Valets could not have been more gracious and welcoming ....”

  • Overall it was a decent stay simply because it was attached to the convention center outside of that hotel needs some wo

    6/10

    Dillon · couple · 2026-07-13

    “Connect directly to the convention center great if you have an event you’re attending there”

  • Very poor full of lies on web site.

    2/10

    757nutw · Couples · 2026-07-09

    “We Arrived at the hotel after a 4.5 houre drive from Nashville to be informed there is no porters to help with your luggage, restaurant is closed ,bar is closed,we dont have a pool despite one being advertised on web site ,gym is closed. I asked for a drop of milk to make a coffee in the room and was told we don't have any but there's a supermarket down the road. I walked to the supermarket 15 minutes away Got approached 6 times by dru k and drugged guys asking g for money . Room ok not the best . All the manager could say in a very aggressive manor was its not our Fault don't belive anything you read on Google before we booked I should off checked out there web site. Shocking no appolagey nothing .never again stay away.”

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Hotel info and reviews come from third-party sources.