Hotelaholic

Nashville · Tennessee

Conrad Nashville

1620 West End Avenue, Nashville, Tennessee, 37203

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Conrad Nashville, a 5-star hotel in Nashville, offers a lavish stay just 1.2 km from Vanderbilt University. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable retreat after a day of exploring the city.

  • Top-Notch Amenities

    Indulge in the outdoor swimming pool, fitness centre, and garden, or savor American dishes at the restaurant. Selected rooms feature a fully equipped kitchen, perfect for longer stays. The hotel also boasts a business centre and a hairdresser's for your convenience.

  • Prime Location

    Situated near popular attractions like Bridgestone Arena and Ryman Auditorium, Conrad Nashville is the ideal choice for travelers seeking luxury and convenience in Music City.

Book your stay at Conrad Nashville for an unforgettable experience in Nashville!

HAPPI HIGHLIGHTS

  • Friendly service

  • Great location

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
  • Business center
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (free)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Toilet with grab rails
  • WiFi available

Review in focus

472 reviews
6/ 10
However, the hotel staff were very friendly, welcoming, and courteous.good location
Andrew · extended group · 2026-10-13

The guest experience

9.5out of 10
472 verified reviews

Loved most

  • Friendly service
  • Great location

Worth knowing — Ice availability · Value for money concerns

How guests scored the stay

  • Service10.0

    Service was consistently praised across multiple reviews for being friendly and helpful.

  • Location10.0

    The hotel location was highlighted as excellent, conveniently near restaurants and attractions.

  • Overall Experience10.0

    Overall experience was excellent, with many guests expressing a desire to return.

  • Room Quality9.8

    Rooms were spacious and comfortable, positive feedback noted on modern design and amenities.

  • Amenities9.3

    Amenities were generally well-received, but some suggestions for improvement, such as needing ice facilities.

  • Food and Beverage9.3

    Food quality was generally positive, although some dishes did not meet expectations.

  • Cleanliness8.8

    Overall cleanliness was acceptable, but some issues were noted, like the lack of ice service which impacted the experience.

  • Value for Money8.8

    Some guests felt that certain aspects did not meet high expectations for the cost.

Live guest feedback

Guest reviews

Mixed experiences

76% of 17 recent stays rated 8+

9.5472 reviews
  • Overall, I wasn’t very satisfied with my stay.

    6/10

    Andrew · extended group · 2026-10-13

    “However, the hotel staff were very friendly, welcoming, and courteous.good location”

  • Fantastic hotel, great location

    10/10

    Nick · extended group · 2026-07-01

    “Very modern and stylish , beds where very comfy”

  • Not the Five Star Experience Expected at Conrad Nashville

    4/10

    ryanwC1939LE · Couples · 2026-04-21

    “I’ll start this by saying I typically don’t write bad reviews. Everyone can have a bad day, so I tend to let a bit slide, but after my most recent stay at the Conrad Nashville, I feel the need to write this review. I’m only Hilton Gold status, but I typically stay at four star or higher properties and therefore usually get a bump in room upon arrival. I also normally reach out to the concierge to introduce myself beforehand. It’s just something I like to do, and I find it helpful in case we are looking for a good restaurant to visit on our trips. I reached out this time to ask about a room bump, and Austin, the concierge, informed me that upgrades are done the day of arrival, but that he put my name higher up on the list. This is a normal response when I reach out, so I didn’t think anything of it. When we arrived at the hotel, there were two front desk associates who were most likely new and couldn’t find my reservation at first. I don’t remember his name, but he was very nice, just a bit green. A manager came over and helped him, then left. I inquired about a room bump, and he said no, and that was that. I wasn’t sure if he just didn’t know or what, but that was the first disappointment. Still, no big deal, we booked a balcony room, so it would be nice enough. Once in the room, we were surprised by how tiny it was. For a mid-tier room in a five star property it was very basic and also had a connecting room, which I specifically asked not to have. Of course, we had a loud neighbor who paced around his room yelling on his cell phone which woke us up both mornings during our stay. Also, there was very loud traffic throughout the night. Again, I’m used to staying in four star or higher downtown properties, but there was no attempt at noise isolation at all here. Then there’s the mattress. That was one of the worst mattresses I’ve ever slept on. It was basically a stone slab and the 1-inch-thick pillows didn’t help either. Again, my wife and I were just flabbergasted by the quality of this room in a namesake property. Our first morning, I went down about 10 minutes earlier than my wife and the couple we were traveling with to get our name on the house car list so we could use it to go to brunch. Jake, the associate at the front desk, was a bit snippy with me. He said no one was on the list currently and to just tell the driver when we were ready to leave. He then pointed to an older gentleman outside. I asked if he was sure I shouldn’t put my name on the list and he said no in a sharp tone and went back to what he was doing. Ten minutes later, my party was downstairs and we were ready to go. I went out and told the gentleman we were ready and he seemed surprised and replied, “I’m not driving today, who told you that?” in a very unfriendly manner. I told him the front desk associate, Jake, had instructed me to do so. He then brought me inside with him to scold Jake for telling me that, and said he wasn’t even driving today and that the house car had just left. I asked what we were supposed to do, and Jake, in a very sarcastic tone, informed me he couldn’t just hold the car for me sir. Well, no one was on the list so where did the car go? I said if he would have let me put my name on the list, then this wouldn’t have happened and then he scoffed at me, so I had to walk away. We ended up Ubering and barely made our reservation. Then the next day, when we were going to check out, my wife went to the front desk and it was Jake again. She asked him how we paid for valet and whether it would be on our room bill, as it’s not that way at all properties. He said in a very condescending tone, “Are you staying here?” and my wife responded, “Why would I ask you that if I wasn’t?” I don’t know what his problem was, but at a five star hotel you don’t expect these kinds of snippy responses from employees. Honestly, what makes a higher-tier hotel worth the price is the service you get from the staff. That was lacking here from everyone besides the valet, who didn’t work for the hotel, and the bartender at the lobby bar. The rest of the staff made it feel like we were staying at a two start property. I honestly can’t believe that a five star Hilton property that bears the founder’s name was this bad. We stayed at the Waldorf in DC a few months ago and it was a night-and-day difference. This hotel needs a management and staff shakeup to solve its issues, it seems. Next time I pass through Nashville, I won’t be staying here, that’s for sure.”

  • Comfortable

    10/10

    John · extended group · 2026-04-14

    “Great hotel, very clean and comfortable. Would recommend.”

  • Won’t be staying here again

    4/10

    Roam33207493838 · Couples · 2026-04-11

    “Nice room and bathroom, but loud with nearby gas station motorcycle noise. The food and drink service options in the pool area leave lots to be desired. The restaurant doesn’t up until 4 even on a Saturday and while room service to the pool is available, there is no menu online or elsewhere. Overall, lots to be desired for a 5 star hotel.”

  • Great hotel and service was top notch.

    10/10

    H6680FXmarkt · Family · 2026-04-07

    “Great service all around. Austin made sure we had a great room and the entire hotel staff was fantastic and attentive to guests needs. Beautiful hotel. We had breakfast at the Blue Aster in the lobby. Mariam was our server and was delightful. Great customer service and her recommendation, the blueberry pie pancakes, were delicious.”

  • Some fantastic. Some not as fantastic.

    8/10

    AnotherHoustonian · Couples · 2026-04-05

    “We loved a lot about this hotel but there were items we didn’t love as much. The gentleman who checked us in was the opposite of warm and that was hard to get past. We were a redemption stay and he really made us feel lesser because of it. It was uncomfortable. Beyond such an awkward check-in, the hotel is gorgeous. The rooms are fantastic. Every little luxury you could want is there. The craft cocktails in the bar are incredible. The location is out of the crazy of Broadway but a short uber away if you wanted to experience it. The vibe is more business than bachelorette which we enjoyed. In Nashville, the Hermitage, Conrad, and Four Seasons are all in the upper tier and impressive properties. However, I would likely opt for Hermitage or Four Seasons because the vibe is just a bit warmer.”

  • Amazing hotel

    10/10

    406irinal · Family · 2026-04-02

    “We stay here every time we visit Nashville! The breakfast is delicious every time, had the best server this morning, Mariam”

  • Amazing Staff

    10/10

    mirandadS4055GN · Business · 2026-04-02

    “The staff was incredible, especially: Maria in the restaurant Romany Mina Kallie And the gentleman at the front desk with the long curly hair. The hotel itself was so gorgeous and calming.”

  • Noise was a serious problem!!

    4/10

    Adventure34321307462 · Family · 2026-03-23

    “My wife and I stayed at the Conrad in Nashville the weekend of 3/20. For the most part, the actual in-hotel experience was safe. The room was clean, the staff was great, etc. The major problem was about 20-30 bikers gathered at a gas station next door to the hotel and revved their engines on both Friday and Saturday nights from approximately 10:00 – 2:00am. The noise was unbearable. It made it impossible to sleep and very difficult to even hear a tv or talk to the person in the room with you. I know that there’s not much that the hotel can do, but police should have been called by the hotel and they were not. Noise ordinances were being violated, and a luxury hotel should prevent this from happening. It made both of us question whether we’d stay there again and we definitely will not be recommending it to anyone.”

  • Awesome

    10/10

    Camper48581968232 · Business · 2026-03-17

    “It was a phenomenal hotel and the service was impeccable.”

  • Food was very good. Service was excellent. Try the Korean fried chicken and Brussels sprouts. Guaranteed winners!

    8/10

    Freedom665203 · Couples · 2026-03-14

    “3rd floor restaurant: sat outside. Perfect temperature from restaurant HVAC; server was excellent. Juliana from Brazil. Might have given 5 stars but the noise from cars racing below made conversation virtually impossible.”

  • Wonderful visit..

    10/10

    kathylX7854HL · Family · 2026-03-14

    “Excellent and pleasant staff. Food portions in the Blue Aster were bountiful. Good Food snd beverage credit for Dismond members. Great lighting in the rooms. Spacious bath. Every inch was so clean...wish the new hotels had refrigerators for personal items.”

  • Memorable birthday celebration all because of Matthew, the concierge.

    10/10

    VickiAnnL · Family · 2026-03-09

    “My husband and I travelled to Nashville to celebrate my 70th birthday. We had neglected to get tickets to a music venue we had heard about. When we walked into the lobby I approached the concierge, Matthew, to ask if he could help us with that. Not only did he get us fabulous tickets to what he considers to be his personal favorite venue in Nashville, but he also called to get us reservations at a great restaurant a few blocks away for brunch AND he had a bottle of champagne and birthday card sent up to the room! Matthew did a wonderful job of helping me have a memorable celebration. I seriously don't think I stopped smiling from the moment I met him.”

  • Wonderful Nashville visit, hotel made the difference

    10/10

    999iraf · Family · 2026-03-08

    “Great hotel, clean and fresh with exceptional room. Fantastic service by all, especially the nice young lady that checked us in (sorry I didn’t get her name), Mariam in the restaurant, Edwin the bellman, and the Valet team !”

  • Perfect accommodations in music city

    10/10

    Nomad17150948714 · Couples · 2026-03-08

    “We loved our stay at the Conrad Nashville! It was close enough to downtown to get to everything but far enough away that it wasn't too crazy. Our room looked out to the city skyline. The valet and doormen always welcomed us in by name and made us feel at home. We had the most amazing breakfast at the Blue Aster restaurant both days we were there. Everything was delicious, the atmosphere was calm and relaxing, and the wait staff were all friendly and helpful. Miriam in particular was great. Highly recommend the French Toast and the Blueberry Pie pancakes.”

  • Enjoyable

    10/10

    John · family with children · 2026-03-02

    “Great hotel, very clean and comfortable. Would recommend.”

View all guest reviews

Hotel info and reviews come from third-party sources.