Hotelaholic

Nashville · Tennessee

The Joseph, a Luxury Collection Hotel, Nashville

401 KOREAN VETERANS BOULEVARD, Nashville, Tennessee, 37203

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Located in the heart of Nashville, The Joseph, a Luxury Collection Hotel, offers a lavish stay with an outdoor pool, fitness center, and exquisite garden. The rooms are elegantly furnished with modern amenities including a coffee machine, flat-screen TV, and a private bathroom.

  • Fine Dining and Services

    Indulge in exceptional room service, dine at the upscale restaurant, or unwind at the terrace while enjoying the city views. The hotel also offers a 24-hour front desk for any assistance needed during your stay.

  • Prime Location

    Situated just steps away from Bridgestone Arena and Johnny Cash Museum, The Joseph is centrally positioned near major attractions like Ryman Auditorium and Country Music Hall of Fame.

Book now for a luxurious experience in Nashville.

HAPPI HIGHLIGHTS

  • Friendly and helpful staff

  • Clean and comfortable rooms

  • Great location

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Cashless payment available
View all amenities

Pools & wellness

  • Hair Salon Services
  • Heated pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pedicure
  • Rooftop pool
  • Salt-water pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Ironing service
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

640 reviews
10/ 10
The rooms were very spacious and comfortable. Location was very central.
linda · couple · 2026-10-13

The guest experience

9.6out of 10
640 verified reviews

Loved most

  • Friendly and helpful staff
  • Clean and comfortable rooms
  • Great location

How guests scored the stay

  • Service10.0

    Staff described as professional, helpful, and attentive throughout the stay.

  • Overall Experience9.9

    Overall satisfaction and willingness to return were highlighted across reviews.

  • Room Quality9.8

    Rooms were well-decorated, spacious, and had premium amenities.

  • Location9.8

    Conveniently located, making it easy to access the city and events.

  • Cleanliness9.3

    Rooms were reported as clean and comfortable. Well-managed facilities.

  • Value for Money9.3

    Overall value described as excellent for the quality of service and amenities provided.

  • Amenities9.3

    Facilities such as the gym and dining options were appreciated.

  • Food and Beverage9.3

    Food options praised for quality and taste.

Live guest feedback

Guest reviews

Consistent

81% of 16 recent stays rated 8+

9.6640 reviews
  • Wonderful except for the pool area.

    10/10

    linda · couple · 2026-10-13

    “The rooms were very spacious and comfortable. Location was very central.”

  • Fabulous stay except that the pool facilities could be improved.

    9/10

    linda · couple · 2026-09-19

    “The rooms were very comfortable and the beds super plush.”

  • Definitely need to sort out the mattresses.

    6/10

    Maxine · extended group · 2026-09-14

    “Good location but was only for one night. But nice size bathroom.”

  • Good hotel experience close to all major attractions.

    9/10

    Jean Denis · couple · 2026-09-08

    “Good service esp. pool side. Pleasant staff at all times - in the lobby. Great staff and drinks at the Speakeasy bar on 2nd floor.”

  • Guest review

    6/10

    Megan · solo traveller · 2026-08-16

    “We enjoyed the view (king corner suite) and the valet employees.”

  • It was wonderful.

    10/10

    Stacey · couple · 2026-08-04

    “We loved everything about the hotel and the staff was amazing.”

  • Unfortunately Cannot Recommend

    4/10

    lukebb2023 · Friends getaway · 2026-07-10

    “We enjoy Nashville. We choose hotels in Summer with good pool to hand out during the hot days and enjoy the rest of Nashville in the evenings. This hotel had great reviews, great pool vibes, and we booked through AMEX Fine Hotels. Two days prior to arrival we received email stating the pool would be closed Friday afternoon starting at 2pm for a private event. Conveniently the email was sent after the cancellation window had closed so we would need to find other plans on a super hot afternoon when we were just planning on hanging by the pool. I highly doubt this was a last minute private booking so the timing of the email was suspect and frankly annoying. We checked in on Thursday and did go to the pool in the afternoon. The pool was busy but not terribly so. Service was terrible, we were able to get first drink but after that it was nearly impossible. There was a waitlist for a lounge chair but we chose to just get in the pool. This seemed to be the issue because those with chairs were getting service. There were no towels available and we had to ask multiple times to get towels to exit the pool area as storms were quickly approaching. Check in was great, our room was ready in the morning and we were able to access it. Saturday was July 4 so understandable the pool was busy...4 hour wait for chair. Having previously experienced poor service when it wasn't busy we decided to skip the pool as there was literally no way to even access it or get in it with the number of people there. On our way to the pool however we witnessed a guest throw up on the 16th floor outside the elevator and people walking through it tracking it around the floor onto the elevator. We reported it multiple times as did friends of ours staying on the same floor as we saw it multiple times throughout the afternoon hours. It took multiple hours to get cleaned up and at least 4 reports from various guests. Espresso machine in our room wasn't working, took over a day to get repaired. I've reached out to AMEX, Marriott, and hotel GM. Received a promising initial response from Hotel with commitment to follow up later that day, that was 3 days ago. Amex says they are waiting on response from hotel to fully address my concerns as well. The room was great, the bars and speakeasy were great, but with so many service issues I can not at this time recommend and did not get the same level of service as we've had previously with hotels in this category.”

  • One Night in Nashville

    8/10

    Departure181862 · Family · 2026-07-10

    “Excellent desk staff, valets (Drew & Davionta), breakfast wait staff. Comfortable bed and linens. Pool was heated and beautiful. Entrance is not well marked and we circled the block several times before I jumped out of the car (was passenger)at the exit to find the entrance. It is down the small alley.”

  • Beautiful Hotel downtown

    8/10

    jjsk63 · Friends getaway · 2026-07-08

    “This hotel if lovely, great rooms, nice restaurants and bars! The location is good for walking to Broadway and also for quiet. The view from the rooftop bar and pool is fabulous. We enjoyed drinks and hanging by the pool. Just know that the pool can get crowded and there can be a waitlist for lounge chairs, wish we would’ve known. We would definite stay again!!!”

  • Valet Review

    10/10

    N4882JMchriss · Family · 2026-07-07

    “From the moment we arrived at The Joseph, Davionta and Drew delivered a level of hospitality that truly defines a five-star experience. Their professionalism, warmth, and attention to detail were exceptional. Traveling with family often comes with unique needs, yet they anticipated every request with genuine enthusiasm and made each interaction effortless. What impressed us most was their willingness to go above and beyond—not because they had to, but because they genuinely cared about ensuring our family felt welcomed and well taken care of. Their kindness, efficiency, and impeccable valet service left a lasting impression and elevated our entire stay. Davionta and Drew are outstanding ambassadors for The Joseph and exemplify what world-class hospitality should look like. Exceptional employees like them are the reason guests return. Thank you both for making our visit so memorable—we look forward to staying at The Joseph again because of the initial arrival and departure experience you provided.”

  • Superb

    10/10

    sandrasX2152UB · Friends getaway · 2026-07-07

    “Drew was a very attentive and polite young man. Thank you Drew for making our trip so pleasant”

  • Mostly good

    8/10

    T_HammNYC · Couples · 2026-07-06

    “Rooms were generously sized and well appointed. Food at Yolan was excellent, as were the servers from India. Our only complaint was regarding the pool. On Friday, Saturday and Sunday the pool was seriously understaffed and underchaired. No towels available, menu items not available, long waits (10+ minutes) for beverages. Disappointing experience. Guys at the door were wonderful. Friendly and efficient, especially Drew, Davionta and the gentleman with long red hair.”

  • Amazing

    10/10

    jooy2019 · Friends getaway · 2026-07-06

    “I loved staying at this hotel. The staff were incredibly attentive, friendly, and kind. They made my stay even more enjoyable. I would definitely stay here again!”

  • Stay for the room but skip the pool

    8/10

    IowaTraveler50021 · Couples · 2026-07-05

    “The hotel rooms are very nice- new, comfortable, great amenities. The front desk staff was friendly and helpful. The location is hard to beat if you want easy access to Broadway. But the pool- it almost ruined this trip. The service was very poor- like they were short staffed, but they weren’t. Just slow, unapologetic, and not offering the basic service courtesies. Simple things like offering information on where to sit, asking if we wanted drinks, and bringing drinks timely (we are talking about a 30 minute wait and having orders forgotten). There is a hefty price for reserved seats - the service, food, and drink aren’t worth it Stay for the room, skip the pool.”

  • Location great, service great and valet was excellent!

    10/10

    tiffanyw720 · Family · 2026-07-03

    “Experience was great, huge shout out to Davionta C! He was in valet and was extremely professional and it was a great first impression to the establishment. Great location and great staff, definitely will be back!”

  • An evening in Nashville

    10/10

    P4733WTkevinc · Family · 2026-07-03

    “The hotel was lovely, staff was helpful and friendly. Davionta and Corey, the valets, were exceptionally welcoming and efficient.”

View all guest reviews

Hotel info and reviews come from third-party sources.