Elegant Accommodations:: Experience luxury with Egyptian cotton linens, marble bathrooms, and 24-hour room service in every modern guest room, complete with a flat-screen TV and a CD player.
Wellness & relaxation
Wellness and Business Amenities:: Stay fit at the modern gym, unwind at the sauna and steam rooms, or take advantage of the full-service 24-hour business center and dry-cleaning services.
Dining & drinks
Exquisite Dining and Convenient Location:: Indulge in Mediterranean cuisine at Santé, enjoy Afternoon Tea, and explore easy access to the Metro Rail Service and The Fashion Centre at Pentagon City, all within close proximity to the iconic Pentagon.
Book your stay at The Ritz Carlton, Pentagon City for an unforgettable luxury experience.
✦HAPPI HIGHLIGHTS
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Excellent location
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Friendly and attentive staff
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Clean and spacious rooms
At the hotel
Popular amenities
65 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Bar
Breakfast in the room
Breakfast takeaway containers
Business center
Canoeing
View all amenities
Pools & wellness
Fitness/spa locker rooms
Sauna
Steam room
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Cycling
Fitness center
Fitness facilities
Golf course
Hiking
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Services & essentials
Cashless payment available
Daily housekeeping
Electric vehicle charging station
Face masks for guests available
Fishing
Mobile app for room service
Non-smoking throughout
Packed lunches
Paid WiFi
Room service
WiFi available
Review in focus
335 reviews
9/ 10
WE loved the location and the staff was extremely friendly. We loved the refreshments in the foyer and how everyone made us feel important. The metro was perfect and so close too. The breaskfast was delicious. The beds and pillows were comfortable and loved the turn down service & chocolates.
Pamela · couple · 2026-10-13
The guest experience
9.0out of 10 335 verified reviews
Loved most
Excellent location
Friendly and attentive staff
Clean and spacious rooms
Worth knowing — Low cleanliness in some areas · Uncomfortable pillows · Limited food options
How guests scored the stay
Service9.8
Staff was friendly, helpful, and attentive throughout the stay.
Location9.8
Great location, convenient for getting around.
Room Quality9.3
Rooms were nice, spacious, and comfortable.
Overall Experience9.3
Guests had a fabulous experience and expressed a desire to return.
Amenities8.8
Housekeeping and regular cleaning were mentioned positively, but some amenities had issues.
Value for Money8.8
Good value overall, but some suggestions for lowering breakfast costs.
Cleanliness8.3
Overall cleanliness was good, but some reviews mentioned low cleanliness.
Food and Beverage8.3
Breakfast options were limited and had some concerns regarding pricing.
Live guest feedback
Guest reviews
Consistent
87% of 15 recent stays rated 8+
9.0335 reviews
We love it there and definitely will return.
9/10
Pamela · couple · 2026-10-13
“WE loved the location and the staff was extremely friendly. We loved the refreshments in the foyer and how everyone made us feel important. The metro was perfect and so close too. The breaskfast was delicious. The beds and pillows were comfortable and loved the turn down service & chocolates.”
Good location but not Ritz quality. Needs updating.
7/10
Laurie · solo traveller · 2026-10-09
“Great location”
Had a fabulous stay at the Ritz Carlton Pentagon City. A perfect location to Arlington, shopping, transportation and DC.
10/10
Audrey · couple · 2026-09-16
“Location, friendly staff. Very clean and delicious Afternoon Tea service!”
Guest review
9/10
Juergen · extended group · 2026-09-15
“Persönliche Ansprache und sehr freundliche und hilfsbereite Mitarbeiter”
Amazing
10/10
Stephania · couple · 2026-09-14
“Location and cleanliness”
Guest review
9/10
anna · couple · 2026-09-12
“Excellent location/ wonderful staff”
It was perfect just as before!❤️
10/10
Brigid · couple · 2026-09-10
“Everything!”
Excellent
10/10
Theodora · couple · 2026-08-26
Great ritz experience with great service
10/10
dogmantraveller · Solo travel · 2026-08-07
“Stayed for two nights at the Ritz Carlton Pentagon City during the DC portion a longer trip to the DMV. The hotel is close to DCA airport, only 5 minutes via car or metro, which was a big factor for me. The hotel is right next to a large mall, restaurants and stores, and the metro station so various conveniences there.
Service at this hotel was excellent. Even before I got to the hotel, I called ahead as I could only get the room type I wanted for one of my 2 nights, Andre told me to just book the other room type, and he assured me that he’d make sure I get what I wanted. When I checked the app the next day he had upgraded my room and kept his word.
Check in was smooth. My bag was taken as I was walking to the door by Antenee, and he offered to take it to my room. Quick and easy check in by Alyssa. Both were extremely friendly, and Antenee always had a smile and a greeting throughout my stay. The lobby is a little small and crowded sometimes but clean and functional.
The room itself was spacious, and I had a great view of Arlington and the pentagon. The room itself isn’t modern, but it was clean and a comfortable space. Nespresso coffee, an honour bar, bottles of water, diptyque bath amenities. Turndown service is a nice touch, the rooms refreshed with towels replaced, a little snack, and garbages emptied. The bed was especially comfortable. There is an old school safe in the closet with an actual key which was kind of charming throwback.
Large gym taking up the entire third floor along with a sauna and steam room and change rooms. Lots of variety of equipment.
The hotel is definitely on the older side, there’s no question. The rooms are showing their age, but were kept clean and are comfortable. If you’re looking for modern, this isn’t the place for you, but the service makes up for that. I’d recommend to anyone staying in northern Virginia.”
Another excellent Ritz Carlton property.
10/10
thomasoA2214PO · Family · 2026-08-04
“Extremely nice Ritz Carlton with the usual impeccable service. Staff were highly professional, which is quite refreshing. My car came out immediately. Three guys were out front at the door. The front desk service was superb. Breakfast was excellent and, again, nice professional wait staff. I have to come to Pentagon City regularly now so I will be a regular hotel guest here at the Ritz Carlton. It’s situated perfectly for anyone visiting the area.”
Always Good
8/10
RoxIrons · Business · 2026-07-25
“The Ritz-Carlton Pentagon has a great location and the staff is always helpful.
The workout room could be larger to accommodate the early morning rush, but the equipment is great for a hotel gym.
Rooms are nothing spectacular, but are well cared for and very clean. This is always a great hotel choice while in the DC area.”
Excelente
9/10
Ingrid · family with children · 2026-07-20
“La cama”
Should Not Be Ritz Carlton Brand - Not Luxury
4/10
WorldWideTravel88 · Family · 2026-07-11
“This is hotel disappointed in many ways.
(1) As Ambassador Elite guest I was upgraded to "high floor" 11th out of 18, I guess that must be close to being no upgrade at all, I am not sure where they decided their cutoff is for the standard rooms and upgraded rooms but it must be close to floor 11. Suites were available at time of check-in but only for upsell.
(2) Shower in bathtub and no hand shower. Not on par with RC brand.
(3) Single vanity - this is not what I expect from a luxury hotel.
(4) One of the reasons I don't stay in Hilton chain hotels in U.S. is the lack of free breakfast and the fact they give a credit instead. This RC smells like a Hilton : 65 USD credit for a couple, which will most likely fall short for most guests. If this was an elite benefit I could tolerate but I already implicitly paid for breakfast by booking a breakfast inclusive rate so in such cases I don't normally expect to have to pay a second time.
(5) The a la carte menu is not nearly as good as many other great menus in the U.S. which I generally find to be superior than hotel breakfasts in Europe.
(6) At check-in they apologized for the poor upgrade and said they would give me 5k bonus points. Nice gesture, but then they never credited my account. I would have preferred if they never offered anything at all rather than say it and then do nothing.
Bottom line, too many issues here. I will not return.”
