Hotelaholic

Austin · Texas

JW Marriott Austin

110 E 2nd St, Austin, Texas, 78701

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Downtown Oasis

  • Modern Design & Amenities

    Modern Design & Amenities

  • Rooms & comfort

    Immerse yourself in the luxurious, modern design of JW Marriott located in downtown Austin. Enjoy complimentary Wifi for Marriott Bonvoy Members and unwind in front of a high-definition TV in your room. Indulge in culinary delights at the three elegant on-site restaurants or unwind at the rooftop pool with stunning city views.

  • Comfort & Convenience

    Comfort & Convenience

Book now for an unforgettable experience at JW Marriott Austin!

HAPPI HIGHLIGHTS

  • Great location

  • Nice amenities

  • Helpful staff

At the hotel

Popular amenities

79 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Happy hour
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Shallow end
  • Vending machine - drinks
  • WiFi available

Review in focus

503 reviews
9/ 10
Amazing views
Heriberto · extended group · 2026-10-13

The guest experience

9.0out of 10
503 verified reviews

Loved most

  • Great location
  • Nice amenities
  • Helpful staff

Worth knowing — Expensive parking · Inconsistent service · High food prices

How guests scored the stay

  • Location10.0

    Centrally located with great access to amenities.

  • Overall Experience9.9

    Enjoyable stay for most guests, despite some service challenges.

  • Amenities9.9

    Great amenities including pool and restaurants, highly praised.

  • Cleanliness8.9

    Ambiance is good, clean environment.

  • Room Quality8.9

    Room offered great features, but some guests had issues with room type and maintenance.

  • Food and Beverage8.4

    Food options available, but some items overpriced.

  • Service7.9

    Service experience varied greatly; notable rude behavior at check-in impacted stay.

  • Value for Money7.9

    Parking and food costs noted as expensive, impacting overall value.

Live guest feedback

Guest reviews

Mixed experiences

50% of 8 recent stays rated 8+

9.0503 reviews
  • I love the place room was nice amazing view

    9/10

    Heriberto · extended group · 2026-10-13

    “Amazing views”

  • Achtung versteckte Kosten!

    4/10

    Daniel · extended group · 2026-10-11

    “Das Personal ist außergewöhnlich freundlich. Das Hotel und die Ausstattung Spitzenklasse. An dem gibt es nichts zu meckern.”

  • Your staff was very accommodating. The facility was extremely clean

    10/10

    Troy · couple · 2026-09-14

    “Clean and great decor”

  • Not satisfying . Will not be staying here again

    2/10

    Eda · family with children · 2026-09-08

    “The bed”

  • Guest review

    1/10

    Syed · family with children · 2026-09-07

    “I didn’t enjoy I had a bad time I am not going to come again”

  • Outstanding, with a glitch.

    10/10

    Nelson · solo traveller · 2026-09-01

    “We liked the staff, very helpful and personable (Bruce-concierge, Maria-housekeeping, Nathany, Mike and Miro-corner restaurant). The food was very good, with one exception; otherwise it would've been exceptional.”

  • Wonderful Hotel, great service.

    10/10

    richmk · Couples · 2026-08-26

    “My partner and I were lucky enough to stay at the JW Marriott in Austin recently, with all the team members we interacted with, doing an incredible job and a real highlight of our stay and a huge credit to JW Marriott. Two of the leaders who helped us, Ethan and Ryan, demonstrated a very level of service and did there very best to make our stay a brilliant experience. Thank you again, we will be back and would recommend this hotel to anyone looking for a exceptional place to stay in Austin.”

  • The JW Brand does not deliver—go to a basic Marriott

    6/10

    kathynR3118EF · Family · 2026-08-22

    “JW is a basic Marriott. There is no reason to pay more to stay in the hotel. My room did not have basic glassware or water that is standard with my bonvoy status. No mini bars and inconsistent cleaning/turn down or whatever they decide that day.”

View all guest reviews

Hotel info and reviews come from third-party sources.