Hotelaholic

Dallas · Texas

Sheraton Dallas Hotel by the Galleria

4801 Lyndon B Johnson Fwy, Dallas, Texas, 75244

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Features and Amenities

    Make the most of your stay with our outdoor pool, 24-hour fitness center, and complimentary shuttle service within 3 miles.

  • Dining and Entertainment Options

    Indulge in culinary delights at Water Fire Grille, offering a bar/lounge, or enjoy the convenience of room service. Don't miss the buffet breakfast from 6:30 AM to 10:30 AM.

  • Convenience and Business Facilities

    Stay connected with complimentary Wi-Fi, take advantage of the 24-hour business center, and host events in our 500 square feet conference center. Perfect for both leisure and business travelers!

Book your stay now to experience unparalleled hospitality.

HAPPI HIGHLIGHTS

  • Clean rooms

  • Friendly staff

  • Convenient location

At the hotel

Popular amenities

68 listed
  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • Assistive listening devices available
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Braille or raised signage
  • Breakfast available (surcharge)
View all amenities

Pools & wellness

  • Fence around pool
  • Health or beauty spa nearby
  • Pool hoist on site
  • Pool sun loungers
  • Wheelchair-accessible pool

Dining & drinks

  • Food and water bowls
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Golf lessons available nearby
  • Golfing nearby
  • Recycling
  • Wheelchair-accessible fitness center

Rooms & comfort

  • Change of towels (on request)
  • Television in common areas

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property
  • Visual alarms in hallways

Getting around & access

  • Elevator
  • Free area shuttle
  • Free shopping center shuttle
  • Self parking (surcharge)
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Coin laundry on site
  • Concierge service
  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Safe-deposit box at front desk

Services & essentials

  • Casino nearby
  • Change of bed sheets (on request)
  • Computer station
  • Conference center
  • Conference space
  • Coworking spaces
  • Double-glazing on all windows
  • Electric car charging station
  • Energy-saving switches
  • Free newspapers in lobby
  • Free WiFi
  • Gift shops or newsstand
  • Handrails in stairways
  • Housekeeping on request
  • Internet access
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Proposal/romance packages available
  • Stair-free path to entrance
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance

Review in focus

226 reviews
8/ 10
I would give this place a 1st as If it wasn’t for the young front desk gentleman And**(front desk) turning it around! We first talked with Sheraton via phone and spoke with a lady (A????) that was extremely rude and nonchalant almost. Also everytime we called (only 3 times) she put us on hold over the course of a hour after telling her why we called. I was ready to cancel my trip then but my friend was visiting with me and so we decided to just keep traveling to the hotel. When we walked in we were instantly greeted by Andre’s welcoming smile. He checked us in and made us feel special by taking his time. At breakfast the next day , I met a lady named Gric***a that was very sweet and attentive. Thankful for Andre turning our first impression of Sheraton around and Gric***a was the cherry on top.
Kouri · family · 2025-10-07

The guest experience

8.6out of 10
226 verified reviews

Loved most

  • Clean rooms
  • Friendly staff
  • Convenient location

Worth knowing — High parking fees · Room service issues · Unprofessional staff in some instances

How guests scored the stay

  • Service8.9

    Staff were consistently noted as friendly and helpful.

  • Location8.8

    Location was frequently praised for convenience to attractions.

  • Overall Experience8.7

    Overall stay was positive with some noted issues, still favorable.

  • Amenities8.6

    Amenities mentioned included nice bedding and snacks available.

  • Room Quality8.6

    Rooms are often described as comfortable and spacious.

  • Value for Money8.5

    Perceived good value despite parking fees.

  • Cleanliness8.4

    Multiple reviews highlight clean rooms and great overall cleanliness.

  • Food and Beverage8.2

    Dining service noted as great, although limited mentions.

Live guest feedback

Guest reviews

Mixed experiences

80% of 20 recent stays rated 8+

8.6226 reviews
  • Guest review

    8/10

    Kouri · family · 2025-10-07

    “I would give this place a 1st as If it wasn’t for the young front desk gentleman And**(front desk) turning it around! We first talked with Sheraton via phone and spoke with a lady (A????) that was extremely rude and nonchalant almost. Also everytime we called (only 3 times) she put us on hold over the course of a hour after telling her why we called. I was ready to cancel my trip then but my friend was visiting with me and so we decided to just keep traveling to the hotel. When we walked in we were instantly greeted by Andre’s welcoming smile. He checked us in and made us feel special by taking his time. At breakfast the next day , I met a lady named Gric***a that was very sweet and attentive. Thankful for Andre turning our first impression of Sheraton around and Gric***a was the cherry on top.”

  • Guest review

    8/10

    sue · 2025-10-05

    “Great location - 5 minutes from the Galleria and 8 minutes south of Addison dining options. ”

  • Guest review

    10/10

    Andrew · 2025-10-05

    “Great place for business ”

  • Guest review

    10/10

    Cameron · family · 2025-10-05

    “Everything was great ”

  • Guest review

    6/10

    Jessica · 2025-10-05

    “Just ok ”

  • Guest review

    4/10

    Christopher · family · 2025-10-04

    “On the 15th floor where we stayed, the walls were paper thin and we could hear EVERYTHING and EVERYONE. It was very disturbing to hear exactly what was happening. The doors had so much space underneath them that you can see if the conjoined room had their lights on, same with the entrance door, you can hear everything happening in the hallway and the light coming through. The bathroom shower door was very difficult to go in and out of. The room seemed very poorly constructed. We expected more privacy from a Sheraton hotel. Staff was very nice.”

  • Guest review

    8/10

    Charles · partner · 2025-10-04

    “The staff was courteous and professional. Check in and check out was fast and easy. The room was clean. Hot water was HOT! The bed was excellent. My main concern is with parking. You would think staying at a Sheraton hotel you’d be provided a place to park your car. Not at this location. You either park in the street or download an app and go through a variety of matriculations to pay $16 a night. I parked in the street. Overall, our needs were met nicely. ”

  • Guest review

    10/10

    Ralphell · 2025-10-02

    “Didnt like that I had to pay for parking”

  • Guest review

    6/10

    Shawanda · 2025-10-01

    “Staff was amazing ”

  • Guest review

    10/10

    Edgar · 2025-10-01

    “Great stay at the hotel loved the espresso machine. Everyone was really nice and helpful we were there during a College Football game got to meet some of the players. ”

  • Guest review

    10/10

    BUSUNG · 2025-10-01

    “a”

  • Guest review

    10/10

    CHARLES · 2025-10-01

    “Convenient to shopping as well as to my friends’ homes in N Dallas. Have stayed here many times in the past and can always rely on a great experience. ”

  • Guest review

    10/10

    Anitra · 2025-10-01

    “I only stay here when I travel to Dallas now. Love the rooms”

  • Guest review

    8/10

    JOANNA · 2025-09-29

    “Staff was wonderful. Room a little outdated (room door) ”

  • Guest review

    8/10

    Liz · family · 2025-09-29

    “Clean and hotel staff was friendly! ”

  • Guest review

    10/10

    Faren · partner · 2025-09-28

    “Great ”

  • Guest review

    8/10

    Tyler · 2025-09-28

    “Room was clean, staff was really nice and the location was very convenient. Didn’t check out the gym but was close to the planet fitness I’d travel to. The only thing that kind of stunk was that the parking you’d have to park across the street or pay $30/day to park at their lot. Outside of that was a good experience.”

  • Guest review

    10/10

    Tameka S.V · 2025-09-27

    “The staff was great. The room was perfect and clean ”

  • Guest review

    4/10

    Jasandeep · 2025-09-24

    “No room service each day of the stay as I had opted in. The pool was not as advertised ”

  • Guest review

    10/10

    Christian Alejandra · 2025-09-23

    “Great”

View all guest reviews

Hotel info and reviews come from third-party sources.