Hotelaholic

Dallas · Texas

The Ritz-Carlton, Dallas

2121 McKinney Ave, Dallas, Texas, 75201

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious 5-Star Hotel Near Cowboys Stadium and Dallas World Aquarium

  • Luxurious Rooms with Modern Amenities

    Experience comfort and style in our luxurious rooms equipped with a flat-screen TV, work desk, and complimentary coffee and tea.

  • Ritz-Carlton Spa Experience

    Indulge in ultimate relaxation at the Ritz-Carlton Spa with rejuvenating treatments like the 8-hand massage, facials, pedicures, and body scrubs.

  • Culinary Delights and Fine Dining

    Savor delicious international cuisine at the Fearing Restaurant or enjoy light meals by the outdoor pool. Treat yourself to fine chocolates and Italian ice-cream at the Indulge Boutique.

Book your stay at the Ritz-Carlton, Dallas for an unforgettable luxury experience!

HAPPI HIGHLIGHTS

  • Excellent service

  • Clean rooms

  • Great location

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Dry cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Electric vehicle charging station
  • Family rooms
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • WiFi available

Review in focus

161 reviews
9/ 10
The stay was great and the staff was very helpful and a great place to spend your honeymoon
Rochelle · couple · 2026-09-09

The guest experience

9.0out of 10
161 verified reviews

Loved most

  • Excellent service
  • Clean rooms
  • Great location
  • Spacious and comfortable rooms
  • Ample amenities

Worth knowing — Food offerings could be improved

How guests scored the stay

  • Location9.2

    Property is conveniently located, and guests felt safe during their stay.

  • Cleanliness9.1

    The hotel is very clean, with excellent housekeeping noted.

  • Amenities9.1

    Ample amenities mentioned, including a fitness center and club access, enhancing the stay.

  • Service9.1

    Housekeeping and management provided personalized service, exceeding expectations.

  • Overall Experience9.1

    Overall sentiment is highly positive, with guests expressing satisfaction across all dimensions.

  • Room Quality9.1

    Rooms are spacious, comfortable, and well-equipped, contributing to a positive experience.

  • Value for Money9.1

    Guests felt that the overall value was good, especially when considering luxury services.

  • Food and Beverage8.1

    Club offerings were noted as decent but not extravagant, slightly affecting the score.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 16 recent stays rated 8+

9.0161 reviews
  • Loved it

    9/10

    Rochelle · couple · 2026-09-09

    “The stay was great and the staff was very helpful and a great place to spend your honeymoon”

  • Great weekend getaway

    9/10

    Melton · extended group · 2026-08-24

  • Solid choice downtown

    10/10

    RamblingRambler · Solo travel · 2026-06-06

    “I enjoyed my stay here. Nothing super spectacular but it did the job - the laundry was a little slow to be returned but that's really my only complaint. Convenient location and a nice room, I'd return”

  • Perfect service

    10/10

    Carina · solo traveller · 2026-05-18

    “Everything service , amenities .”

  • I will return

    10/10

    Guide29839866571 · Business · 2026-03-14

    “I had a small group meeting. Service was great, So much so we are planning on booking a large group in the summer of 27, 500 room night. Service was excellent, food was over the top. One small issue with the elevators, Staff went above and beyond to handle it. More than anyone could ask for!!”

  • Exceptional Service

    10/10

    mtbell2925 · Family · 2026-02-08

    “The Ritz-Carlton, Dallas delivers exactly what you expect from the brand—polished, professional, and genuinely warm service from start to finish. A special shout-out to Robert Case in Concierge, who truly elevated our stay with his knowledge, attention to detail, and willingness to go above and beyond. Every interaction reinforced that excellence is the standard here, not the exception. I would absolutely stay here again and highly recommend this property for anyone who values top-tier hospitality”

  • 100% perfect hospitality

    10/10

    melissaaO1055AB · Couples · 2026-01-25

    “This is a true Ritz Carlton. We left a Ritz in Turks and Caicos to be stopped in Dallas with no luggage due to weather. We immediately booked the Club Lounge suite at the Ritz Dallas in 19 degree weather. We walked in to this stunning Art Deco hotel to the most loving and hospitable staff we’ve encountered. Davide Paduano and Sarah Lansford made this stay so special…It’s difficult to describe the warmth and hospitality they shared with us. We were sent up complimentary warm herbal tea after our arrival. The room service was delicious. The club lounge is absolutely beyond fantastic. The hotel sent us up all the amenities we needed for a comfortable stay (without even asking us). This is what the Ritz Carlton is known for. We’ve even planned to return with our family in April. Thank you everyone for rescuing us in the night and making us feel safe and loved again. We will never forget you!”

  • Welcoming, friendly, great stay.

    10/10

    Cary · couple · 2026-01-19

    “Everything was great from as soon as we arrived, until the time we left. The Ritz never disappoints. The staff is great. The hotel is very nice and clean. It’s is a great location and easy to get to.”

  • The staff went above and beyond in making us feel special in celebrating our anniversary

    10/10

    Jordan · couple · 2026-01-18

    “Extremely clean and very easy to navigate”

  • Guest review

    10/10

    Jeffrey · family with children · 2026-01-04

    “Everything! From the bed to eating we enjoyed every moment there”

  • Nice and great location

    10/10

    Summersnuggles · Family · 2025-12-20

    “Wonderful hotel. As with most Ritz that I have experienc3d. This was a top notch with good service and very clean. Everyone was pleasant.”

  • Great Service

    10/10

    E3260LDmarkk · Solo travel · 2025-10-13

    “While my stay had a few hiccups, it was the recovery that really made this stay shine. The hotel’s management took care of all issues immediately. Housekeeping was the team that really shined. The housekeeping team made me feel true “Ritz Magic”, which was the first time I felt that I had personalized service at any hotel in a very long time. I try to be a relatively low maintenance hotel guest and frequently don’t look like a flashy, big-spender type, so at a lot of hotels I tend to be overlooked and often ignored. Not here. The housecleaning team saw that I had a book and left me a bookmark. They saw I had sunglasses and left me a cleaning wipe. There were other “extras” thrown in (which were not at all expected but genuinely appreciated). It reminded me of what separates a true luxury hotel. Ryan, the head bartender, remembered me from my stay a month ago. He is the best bartender in the state of Texas. The hotel is starting to show some age, but the rooms are spacious, comfortable, contain the full litany of Ritz toiletries and extras, and are very clean. This was my first time having a club room. While my room wasn’t on the club level (so can’t comment on whether there are any differences between those and standard rooms), I had access to the club itself. The club is nice enough but not extravagant—mostly sandwiches and salads for lunch. I skipped breakfast and happy hour so not sure what that was like. The liquor and wine selection at the dessert hour is quite decent. The club concierges were all very personably and friendly, and very welcoming.”

  • An Overnight Stay

    8/10

    Y3542RYjohnt · Couples · 2025-10-06

    “Location: Excellent Room and Sleep Quality: Excellent Bonvoy Elite Status: Recognized and appreciated Staff Interaction and Engagement: Inconsistent, opportunity for improvement. Overall Value: Good”

  • Standard Ritz Carlton room - clean, quiet

    8/10

    MilwaukeeCraig · Business · 2025-09-30

    “Large bathroom with shampoo, conditioner, body wash body lotion, mouthwash; separate shower, tub, toilet spaces; double sinks. Face wipes, hairdryer, shower cap, comb, emery board, cotton swabs, cotton balls. Robes, umbrellas, iron and board, coffee maker room, safe, sewing kit. shoe polishing kit. In-room recycling bin. Room somewhat dark at night with only artificial lighting; but light & airy in the day with the draps open, fairly quiet. Minimal noise from outside; none from corridor. Swimming pool approximately 10 yards long. Good size fitness room with 2 Peloton bikes, 5 treadmills, 2 recumbent bikes, regular bike, 2 ellipticals, 2 steppers, weight machines, free weights.”

  • Guest review

    10/10

    Shu Yan · 2025-09-24

    “Exceptional hotel overall from head to toe!”

  • Guest review

    10/10

    LUIS · partner · 2025-09-21

    “We had a great experience the spa has the best skillful and talented staff definitely heading back for another massage.”

View all guest reviews

Hotel info and reviews come from third-party sources.