Indulge in massages, body treatments, and facials at the full-service spa.
Recreational Amenities
Enjoy the outdoor pool and fitness center for relaxation and exercise.
Gourmet Dining and Services
Savor meals at The Landmark Restaurant or opt for 24-hour room service. Other amenities include a bar/lounge, complimentary Wi-Fi, and shuttle service within 3 miles.
Book now to experience luxury and comfort on your next trip!
✦HAPPI HIGHLIGHTS
✦
Excellent service
✦
Comfortable rooms
At the hotel
Popular amenities
34 listed
24-hour front desk
ATM/banking
Ballroom
Banquet hall
Braille or raised signage
Breakfast available (surcharge)
Concierge service
Conference space
Elevator
Express check-in/check-out
View all amenities
Pools & wellness
Full-service spa
Pool sun loungers
Pool umbrellas
Fitness & outdoors
Fitness facilities
Garden
Golf lessons available nearby
Golfing nearby
Terrace
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Free area shuttle
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Express check-out
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Free WiFi
Free wired internet
Limo or town car service available
Porter/bellhop
Reception hall
Wedding services
Review in focus
241 reviews
8/ 10
Room was great there was an issue where the shower smelled like still water and wasn’t draining properly
Juan · 2025-10-10
The guest experience
9.0out of 10 241 verified reviews
Loved most
Excellent service
Comfortable rooms
Worth knowing — Bar availability issues · Pool closure without notice
How guests scored the stay
Location9.5
The hotel's location is favorable, being near attractions.
Service9.4
Staff were consistently described as friendly, helpful, and professional.
Overall Experience9.4
Overall guest satisfaction was high despite a few setbacks.
Value for Money9.4
Most guests felt that the hotel provided good value for the price.
Cleanliness9.0
Guests noted the hotel was clean and quiet.
Room Quality8.9
Rooms were spacious and comfortable, although some concerns about pillows were noted.
Amenities8.4
Amenities were average, with some issues regarding the pool and bar availability.
Food and Beverage8.0
The restaurant's closure for private events was a major disappointment for guests.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 20 recent stays rated 8+
9.0241 reviews
Guest review
8/10
Juan · 2025-10-10
“Room was great there was an issue where the shower smelled like still water and wasn’t draining properly ”
Guest review
10/10
Suzanne · 2025-10-09
“Excellent staff, beautiful large room. Very accommodating, allowed for early check-in and late checkout without question. Will absolutely stay here again the next time I am in Dallas. Pool area was also very nice. ”
Guest review
10/10
Kimberly · 2025-10-08
“Great property!”
Guest review
10/10
Daniel · family · 2025-10-05
“Hotel is great and easy to get between campus and downtown. Not much walk ability as area near by is not like other areas near campus or art district”
Guest review
10/10
Michael · 2025-10-03
“Really great hotel. Right in the middle of Dallas so you can get everywhere. Really fun bar scene with great people watching. Spotlessly clean room. Comfortable bed with nice pressed sheets. The staff was very helpful. The valet parking guys were fast and nice. Everyone was polite. Any negatives? Not really. The bathroom now has liquid soap in the shower which was not pumping out very fast but good lord, that’s nothing. I found a bar of soap on the counter so problem solved. Great stay. And good for the money as well. I would return in a heartbeat. ”
Guest review
10/10
Mary-Price · 2025-10-03
“Experience was great! ”
Guest review
10/10
Stacey · 2025-10-02
“Front desk staff was amazing ”
Guest review
10/10
Juan · partner · 2025-09-29
“The Hotel is a unique experience. The Hotel architecture and design and furniture takes you back to another time... Great place to stay if you fly Southwest. Easy in and out. Very clean, nice bar and restaurant. We will definitely stay there again! Service was great from everyone.”
Guest review
10/10
John · 2025-09-29
“Great classic hotel”
A great Dallas Hotel
10/10
Dan · 2025-09-28
“The hotel was perfect and the service is exceptional!”
Guest review
8/10
Louis · 2025-09-26
“Showering was uncomfortable. The water was tepid and not hot, and the water pressure was low. I travel a lot, and this was the first time experiencing water being so cold. I hope this information helps.”
Guest review
10/10
BETSY · partner · 2025-09-26
“Great customer service ”
Guest review
10/10
Robert · 2025-09-25
“Staff is very helpful and friendly. ”
Guest review
10/10
Vincent · 2025-09-24
“Always a great stay here.”
Guest review
10/10
George · 2025-09-23
“Good”
Guest review
10/10
David · family · 2025-09-22
“Safe”
Guest review
10/10
Harvey · 2025-09-21
“We had an amazing experience. ”
Guest review
10/10
Jennifer · partner · 2025-09-21
“Scott is amazing and always make sure we feel welcome and appreciated!!”
Guest review
10/10
Shawn · 2025-09-20
“Clean , quiet, affordable ”
Consistently excellent!
10/10
Lizabeth · 2025-09-20
“This is my favorite hotel in the Dallas area. It's a historical hotel in a great location, and everything about it is excellent. The rooms are HUGE by normal hotel standards, and each room is maintained to the highest standards. The bar scene is one of the best (even with the locals!), offering live entertainment and excellent cocktails. And the staff is professional and welcoming, without being stuffy. I love everything about this hotel and will continue to frequent it. ”
