Indulge in a lavish experience at Omni Frisco-Dallas Hotel at The Star with our stunning rooftop pool and state-of-the-art fitness centre. Relax by the poolside or break a sweat while enjoying panoramic views of Dallas.
Fine Dining at Neighborhood Services
Satisfy your taste buds at our on-site restaurant, Neighborhood Services, offering a delectable menu in a cozy ambiance. Enjoy a culinary journey without leaving the comfort of the hotel.
Convenient Amenities and Services
Experience top-notch hospitality with our 24-hour front desk and well-appointed rooms featuring modern amenities like flat-screen TVs, plush bathrobes, and slippers. Your comfort is our priority.
Book your stay at Omni Frisco-Dallas Hotel at The Star now and elevate your Dallas experience to new heights!
✦HAPPI HIGHLIGHTS
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Friendly staff
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Great location
At the hotel
Popular amenities
67 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
ATM/cash machine on site
Bar
View all amenities
Pools & wellness
Heated pool
Outdoor pool
Rooftop pool
Swimming pool
Dining & drinks
Breakfast in the room
Coffee Shop on site
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Golf course
Outdoor fireplace
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Rooms & comfort
Heating
Lower bathroom sink
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Dry cleaning
Fire extinguishers
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Shuttle service
Shuttle service (additional charge)
Valet parking
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Services & essentials
Cashless payment available
Daily housekeeping
Family rooms
Happy hour
Key card access
Non-smoking throughout
Paid WiFi
Room service
Toilet with grab rails
WiFi available
Review in focus
524 reviews
10/ 10
The location and cleanliness of the room was fantastic. And the staff were very friendly and professional!
Anderson · family with children · 2026-10-24
The guest experience
9.2out of 10 524 verified reviews
Loved most
Friendly staff
Great location
Worth knowing — Slow wifi · Check-in wait times
How guests scored the stay
Service10.0
Staff were described as extremely professional, friendly, and welcoming across multiple reviews.
Location10.0
The hotel is located conveniently to shops, restaurants, and bars, making it a great spot.
Amenities9.6
Amenities were well-received, particularly the pool area and holiday decorations.
Overall Experience9.6
Overall, guests enjoyed their stays and expressed a desire to return.
Food and Beverage9.1
Dining options at the hotel received good feedback, though some service delays were noted.
Cleanliness8.6
Some guests mentioned issues with housekeeping knocking too often during check-out.
Room Quality8.6
Rooms were generally well-kept but some guests felt the value for the price could be improved.
Value for Money8.1
Some guests felt that the price did not match the quality of the rooms.
Live guest feedback
Guest reviews
Consistent
92% of 13 recent stays rated 8+
9.2524 reviews
Guest review
10/10
Anderson · family with children · 2026-10-24
“The location and cleanliness of the room was fantastic. And the staff were very friendly and professional!”
OUTSTANDING!!!
10/10
Kenneth · solo traveller · 2026-10-20
“Facility, Amenities, nearby dining options across the street, HS Football game in Ford Center….Everything!”
“The Employees are absolutely great, no complaints there! But for the price we paid and the amenities offered it was a waste of money! Paid over $400 a night to not be able to use amenities because of overcrowding and room services failed as well...empty fridge in our room.”
Excellent Guest Service
10/10
O7043EVamandac · Business · 2026-08-07
“The service was everything you'd hope for at a lovely location such as this. Every team member, no matter the time of day or role, was considerate, responsive, and helpful. A smile every time you passed, an acknowledgement as you left and came back, doors opened throughout. The location itself is lovely, though I'm uninterested in the sports aspect. The large halls were excellent for our event, and the food was quite good. I would stay again should I find myself back in Dallas.”
Amazing experience hosting a meeting!
10/10
G939VAmollys · Business · 2026-08-06
“From the time we toured the Omni, we knew this is where we wanted to hold our training, which included a lot on customer service. Our hope was our attendees would see what great customer service looks like and bring that back to their teams. The team at Omni did not disappoint. We were only a group of 20, but we were treated so well. The banquet and event staff is truly incredible. We'll be back again next year.”
Would recommend to every person visiting Frisco.
10/10
stacyw476 · Business · 2026-08-06
“The customer service was top notch, rooms and hotel were very clean! The fragrance of their lobby was amazing, and all toiletries like shampoo, conditioner, lotion, and soap were soo nice.”
Excellent service and friendly staff
10/10
B2236LTbiancaa · NONE · 2026-08-03
“I had a great experience! The staff was very welcoming, friendly, and accommodating from the moment I arrived. They made me feel comfortable and went above and beyond to ensure everything went smoothly. I truly appreciated their excellent customer service and would definitely recommend them to others!”
Amazing Staycation!
10/10
Agent_AmandaScott · Friends getaway · 2026-07-31
“⭐⭐⭐⭐⭐
I had an amazing first stay at the Omni Frisco Hotel, and I can’t wait to come back!
From the moment I arrived, Jordan, the Director of Front Office, made me feel genuinely welcome. He greeted me with a warm smile, got me checked in quickly, and even surprised me with a thoughtful amenity delivered to my room. As someone who works in the hospitality industry, I truly appreciate exceptional service, and Jordan set the tone for an outstanding stay.
The pool was fantastic, with plenty of lounge chairs available, so it never felt overcrowded. The food was delicious, and the overall atmosphere was relaxing and upscale.
Exceptional service is what turns a great hotel into an unforgettable experience, and that’s exactly what I found here. Thank you to Jordan and the entire Omni Frisco team for making my stay so memorable. I’ll definitely be back soon!”
Satisfied guest!
10/10
D1697LWvictorf · Business · 2026-07-23
“The entire staff from the front desk to the ballroom attendants were very professional and helpful. This will be my new place to stay when I'm in the area.”
Guest review
10/10
whitney · family with children · 2026-07-23
“It was cool place to stay. It was neat to be right outside the training center. It was very clean and the coffee at the bar was very good!!”
10 out of 10 - OMNI Star District is Everything!!
10/10
Willitoy · NONE · 2026-07-22
“HIGHLY RECOMMEND, Excellent Property Value!! Staff at this Omni location are bar none. On July 11th -13th My family and I stayed at this OMNI Resort location in the Star District of Dallas Frisco area. From the time we arrived we were met by some of the friendliest and helpful staff I've ever encountered. I called ahead to let the team know we were celebrating our 7 year old daughter's birthday during the Fifa World Cup Semi-Finals. Your Loyalty Ambassador/Rooms Controller, Stacia Logan was truly a GEM who ensured our family had an extraordinarily memorable stay that my daughter would never forget :-) Stacia and her team are ' Stellar, World class' amazing individuals that made it easy to share our positive stay experience with our closest family & friends instantly. We wish we could give our stay a 20 out of 20 for the service we received at Omni- Frisco Star District. ( One heads up: in case Mamas need Spa Services as well, that is the ONLY thing missing however its fully accessible and not even 15 mins away as they provide you with direct access to their sister property's Full Service Spa at the Omni Frisco PGA resort. )”
