Hotelaholic

Houston · Texas

Hotel ZaZa Houston Memorial City

9787 Katy Freeway, Houston, Texas, 77024

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Hotel ZaZa Houston Memorial City offers elegantly designed rooms with modern amenities including flat-screen TVs, private bathrooms, and some with balconies. Each room provides a comfortable and stylish retreat for guests.

  • Dining and Entertainment

    Indulge in a delicious American breakfast each morning at the on-site restaurant or unwind with a cocktail at the bar. With an additional restaurant on the premises, guests can enjoy a variety of dining options without leaving the hotel.

  • Convenient Facilities and Services

    From the outdoor swimming pool to the fitness center, Hotel ZaZa Houston Memorial City provides ample opportunities for relaxation and recreation. The 24-hour front desk, business center, and proximity to popular attractions make it a convenient choice for both leisure and business travelers.

Experience luxury and convenience at Hotel ZaZa Houston Memorial City. Book your stay now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Great service

  • Exceptional food

  • Clean and spacious rooms

At the hotel

Popular amenities

59 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Outdoor pool
  • Pool bar
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Golf course
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • WiFi available

Review in focus

496 reviews
10/ 10
Our waiter William provided excellent service! He was attentive, friendly, and made sure we had everything we needed throughout our meal. He was very professional and welcoming, and truly made our dining experience even more enjoyable. Great service from start to finish! Food was fresh and beyond expectations
Cayden16 · Couples · 2026-08-28

The guest experience

9.8out of 10
496 verified reviews

Loved most

  • Great service
  • Exceptional food
  • Clean and spacious rooms

How guests scored the stay

  • Service10.0

    Employees are kind, inviting, and provided exceptional service across various reviews.

  • Food and Beverage10.0

    Exceptional food quality and accommodating for dietary restrictions.

  • Overall Experience10.0

    General sentiment indicates a highly positive overall experience at the hotel.

  • Cleanliness9.7

    The room was extremely clean and spacious, consistent praise for cleanliness.

  • Location9.7

    Perfectly located for dining and entertainment, making it ideal for staycations.

  • Room Quality9.7

    Rooms are stunning and well-appointed, enhancing the luxury experience.

  • Amenities9.7

    Good range of amenities such as coffee and tea setups on every floor.

  • Value for Money9.7

    Luxury experience providing high value in relation to price.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 15 recent stays rated 8+

9.8496 reviews
  • Above and beyond

    10/10

    Cayden16 · Couples · 2026-08-28

    “Our waiter William provided excellent service! He was attentive, friendly, and made sure we had everything we needed throughout our meal. He was very professional and welcoming, and truly made our dining experience even more enjoyable. Great service from start to finish! Food was fresh and beyond expectations”

  • Amazing experience

    10/10

    T9201FEstephaniev · Couples · 2026-08-28

    “It was such an amazing experience. Love everything about it. William is phenomenal. Great customer service”

  • Excellent Staff and Amazing Rooms

    10/10

    W3590ECjustinl · Family · 2026-08-24

    “We stayed at this property while our home construction project was being finalized. We informed the property out of our state that because of the timing of our new home construction our two boys would be starting their first day of school from the hotel lol. The staff here couldn’t have been nicer. The front desk, the valet, restaurant staff, housekeeping - exceptional service top to bottom. A perfect location with lots to do if you’re visiting. It helps there’s a lot of great restaurants in the same vicinity walking distance if you’re up to it, which is rare for Houston. Well appointed rooms with comfortable beds. A really great value all around. 10 out of 10 would recommend this to visitors.”

  • Best place in Houston

    10/10

    rachaelmS2480UG · Business · 2026-08-13

    “I come back every month for work and I am ALWAYS impressed and treated like. VIP/ZIP! The rooms and food are amazing and WILLIAM in the restaurant goes above and beyond every time! If you had not had a chance to stay, you should! As usual, I’ll be back!”

  • Birthday for my wife

    10/10

    clarencec384 · Couples · 2026-08-09

    “Memorial in Houston had a wonderful atmosphere. Zaza was most accommodating to us. My wife is in an electric wheelchair due to health and we use a Hoyer lift to transfer from chair to bed. The hotel staff made sure it would all work safely. Special thanks to Kelley, Ash, Kyle and the hotel manager you all made it a great Birthday weekend for us.”

  • Great idea for a quick couples getaway

    10/10

    G556BRscottm · Couples · 2026-08-08

    “We had a great quick couples getaway for one night. William at the restaurant was great. Pool was relaxing.”

  • Great spot

    10/10

    A810CVaaronl · Business · 2026-08-06

    “Great hotel and Ashmely is the best hostess!”

  • Recommending Hotel Zaza

    10/10

    A8765FDangelam · Family · 2026-08-02

    “Another great stay in the Hotel Zaza Houston Memorial City. Great staff, beautifully designed rooms, and convenient location. Special thanks to Kelley at the front desk for her warm hospitality.”

  • I would come back!

    10/10

    Explore655292 · Friends getaway · 2026-08-01

    “William at Tipping Point was a great server, and Kelly at the hotel reception treated us amazing as well. I enjoyed my stay there.”

  • ZaZa is the best! I’ll be back!

    10/10

    clairegD50JO · Solo travel · 2026-07-30

    “I’ve stayed at the ZaZa Museum district before for a business trip in April, due to its location. I’m an interior designer, so I need to be closer to some meeting locations for this trip and the Memorial City location checked that box, and their design/decor is so fun and beautiful. I enjoyed my visit at the museum district location so much, I knew I needed to take advantage of this second location. It’s such a luxurious and comforting home base. The service is nothing short of spectacular on every level. The Tipping Point restaurant at the Memorial City location is divine. Every meal was wonderful, and the service was amazing. Betty took great care of me the first night as my server, and William provided such wonderful service the second and third night as my server. This location has a lot of restaurants around, but the food and service is so good, I didn’t need to go outside of the hotel for meals. Highly recommend!!!!”

  • Excellent food and service

    10/10

    Travel68598257659 · Couples · 2026-07-29

    “Wonderful food and wonderful experience! William went above and beyond 🖤”

  • Phenomenal Service

    10/10

    jacquez80 · Business · 2026-07-28

    “The entire staff was exceptional.....Ashmely is great!!”

  • Great stay, great staff, great food

    10/10

    J2062BItiffanyg · Friends getaway · 2026-07-28

    “Hotel is nice, stylish. All staff we interacted with was warm and professional, but Peppermint Patty was amazing! Very attentive and outgoing.”

  • Great pool and great staff

    10/10

    J1057NRkiml · Friends getaway · 2026-07-28

    “Had a great time at the pool. Patricia AKA "Peppermint Pattie" was great and very attentive. She was awesome and made the experience a fantastic one!”

  • Great experience!!!

    10/10

    kimbK6986QU · Friends getaway · 2026-07-27

    “What an incredible experience!!! From checking in with Ashmely who made us feel so welcomed... to the mini moonpies delivered for bedtime... the king sized beds were so comfy! I will stay here every time we visit Houston! Loved every detail!!!”

Hotel info and reviews come from third-party sources.