Featuring 2 outdoor swimming pools and a full-service spa, the Omni Houston Hotel offers guests a luxurious retreat in the heart of Houston. Indulge in a pampering spa treatment or take a refreshing dip in one of the pools for the ultimate relaxation experience.
Gourmet Dining Options
Savor exquisite dining at Birdies restaurant or unwind with a cocktail at LaReserve Whiskey Lounge. The hotel offers a culinary journey that will delight even the most discerning palate.
Convenient Location
Situated in the vibrant Uptown Post Oak and Galleria area, the Omni Houston Hotel provides easy access to upscale shops, restaurants, and entertainment. With a complimentary shuttle service and proximity to George Bush Intercontinental Airport, guests can explore the city with ease.
Book your stay at the Omni Houston Hotel for a truly unforgettable experience.
✦HAPPI HIGHLIGHTS
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Friendly staff
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Great location
At the hotel
Popular amenities
77 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Bar
Barber/beauty shop
Beauty Services
Breakfast takeaway containers
Business center
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hair Salon Services
Heated pool
Manicure
Massage services
Outdoor pool
Pedicure
Pool bar
Pool with view
Sauna
Spa/wellness center
Spa/wellness center services
Swimming pool
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Outdoor furniture
Sun loungers or beach chairs
Rooms & comfort
CCTV in common areas
Emergency cord in bathroom
Heating
Non-smoking rooms
Safety & cleanliness
Dry cleaning
Fire extinguishers
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Services & essentials
Cashless payment available
Daily housekeeping
Designated smoking area
Family rooms
Happy hour
Key card access
Nightclub/DJ
Non-smoking throughout
Paid WiFi
Room service
Shallow end
Sun umbrellas
Toilet with grab rails
Visual aids: Braille
WiFi available
Review in focus
582 reviews
6/ 10
Location
Deepak · family with children · 2026-09-19
The guest experience
8.9out of 10 582 verified reviews
Loved most
Friendly staff
Great location
Worth knowing — Dated rooms · High additional charges
How guests scored the stay
Service9.9
Staff was frequently described as friendly and helpful, contributing to a positive experience.
Location9.9
The hotel's location was praised for convenience and proximity to local attractions.
Overall Experience9.4
Positive experiences with service and location offset issues noted in reviews.
Amenities8.9
Amenities were generally described positively but had some inconsistencies.
Food and Beverage8.9
Food quality was reasonable, though service issues were reported at the restaurant.
Cleanliness8.4
Several complaints about outdated rooms; however, some reviews noted cleanliness.
Room Quality7.9
Dated rooms and uncomfortable beds were major complaints.
Value for Money7.9
High parking fees and additional charges detracted from perceived value.
Live guest feedback
Guest reviews
Mixed experiences
64% of 14 recent stays rated 8+
8.9582 reviews
Guest review
6/10
Deepak · family with children · 2026-09-19
“Location”
Book it
8/10
laneller2016 · Couples · 2026-08-11
“My overall experience was nice in spite of the carpet smell, which is a minor upgrade and fifth floor ice room not working. Poole side was beautiful. The gym had all the equipment you need. Food was great. The breakfast was delicious! book with Omni. Small issue with valet tho but it’s being handled”
Superb
9/10
Jeremiah J. · couple · 2026-08-11
“Excellent”
Nice place
8/10
pineapplewilly2006 · NONE · 2026-08-03
“Very nice hotel with most of the amenities you would want. It is an upscale environment that we were trying out for the first time. It would have been a bit more enjoyable if we were aware that there was no in room fridge to keep out daily meds. Very good pool area and personnel were all top notch.”
Nice Hotel but Staff Cleaning Rooms was Meh.
8/10
Climber720289 · NONE · 2026-08-01
“The saving grace for this hotel was a worker named Racquel. She put in several requests for our room to be serviced (towels refreshed and room cleaned) after we spent the majority of our stay at the omni with staff ignoring our requests. This was a standard service that was supposed to happen every night. We even found dried blood on the towel in our bathroom. Nonetheless, the area is upscale, food options around are nice and the shuttle was convenient. I hope you do a better job with room cleaning in the future. This is a nice hotel otherwise.”
A shadow of its former self
6/10
JeffHRAK · Couples · 2026-07-29
“First the good news. Overall the staff are great and bend over backwards to help - well done. We booked the Omni out of a fit of nostalgia as 40 years ago it was one of our favourite spots. The Black Swan pub and the Sunday Brunch were Houston staples - both are no more. The rooms are spacious BUT they are 40 years old and it shows. Hospital mustard yellow paint went out of fashion 30 years ago. The decor and room amenities are 1990s at best but they are comfortable.
Great location, great staff but seriously in need of major refurbishment and upgrade.”
Awful! Not what I expected for the price I paid each night
2/10
216partheniab · NONE · 2026-07-29
“The room air conditioner didn’t work in be room and the toilet flooded in the other we had to switch rooms 3 times with zero accommodations!”
We had a great stay!
8/10
Flyer45335144441 · NONE · 2026-07-27
“The staff here is fantastic—so friendly, welcoming, and always ready to lend a hand. Special shoutout to the valet team for being so quick and cheerful every time we needed our car. Exceptional hospitality from start to finish.”
Disappointed
2/10
998zariaa · NONE · 2026-07-21
“I don't usually write reviews, but my experience at this Omni property was so disappointing that I felt compelled to share it.
This was my first stay at an Omni Hotel, and unfortunately, it will most likely be my last.
Upon arrival, I was assigned a room with a dirty bathtub. After going back to the front desk, I was moved to another room, only to find a dirty, used washcloth left in the shower. I was then moved to a third room, where several electrical outlets didn't work. By that point, I was exhausted from packing and unpacking multiple times, so I gave up and stayed.
The problems didn't stop there. I requested housekeeping, but no one serviced my room on the second day. The room was also missing soap, shampoo, and conditioner. I called and was told someone would bring them, but no one ever showed up. Later, the toilet became clogged, and it took about two hours for anyone to respond.
What disappointed me most wasn't just the condition of the rooms. It was the repeated failure to follow through. Time after time, I was told someone would take care of an issue, and time after time, nothing happened.
When I checked out, I explained everything to the front desk. The hotel offered a $50 credit, which I appreciated, but it didn't come close to making up for an experience that fell far short of what I expected from a hotel that markets itself as a premium brand.
I travel often and rarely leave negative reviews because I understand that mistakes happen. But multiple dirty rooms, missing basic amenities, missed housekeeping, maintenance issues, and repeated broken promises turned what should have been a relaxing stay into a frustrating one.
I genuinely wanted my first Omni experience to be a good one. Instead, it left me questioning the hotel's quality standards. Based on this stay, I don't see myself returning to this property or choosing the Omni brand again. I wanted to add photos but it would not allow me to attach them.”
The Perfect Spot for Your Stay!
10/10
Road25991282700 · NONE · 2026-07-21
“Top notch service from the moment we booked the block of rooms for our daughter's wedding. Glenn did an amazing job ensuring we had the proper atmosphere. From the moment we were greeted at the front door, the staff was pouring on the help and service. Would highly recommend this hotel! Several options for places to eat within the hotel. Spacious suites and top notch staff.”
Basically miserable
7/10
Craig · couple · 2026-07-20
“Convenient”
Excellent stay and very generous staff!!
9/10
Aaron · couple · 2026-07-17
Wonderful
10/10
beckyfI7110SC · NONE · 2026-07-14
“The resort was a beautiful location. It had delicious food with wonderful staff. The pool and beach were perfection. We will be back!”
