Hotelaholic

Houston · Texas

The Westin Oaks Houston at the Galleria

5011 Westheimer Road, Houston, Texas, 77056

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Attached to the Galleria Mall, the Westin Oaks in Houston offers guestrooms with signature bedding, gourmet coffee, and modern amenities like free WiFi for Bonvoy members. The perfect blend of comfort and convenience awaits you.

  • Exceptional Dining Options

    Indulge in a culinary journey at White Oak Kitchen + Drinks, serving a delightful mix of international dishes and local beers. For a taste of classic American cuisine with a contemporary twist, head to the Daily Grill for breakfast, lunch, or dinner. Satisfy your cravings without leaving the hotel premises.

  • Prime Location and Entertainment

    Explore nearby attractions such as NRG Stadium, Bayou Bend Collection and Gardens, and the Museum district, all within a short distance from the property. With Downtown Houston just 10 km away and Rooftop Cinema Club nearby, endless entertainment options are at your fingertips.

Book your stay at Westin Oaks now for a memorable experience in Houston, Texas.

HAPPI HIGHLIGHTS

  • Excellent location

  • Comfortable rooms

  • Great service

At the hotel

Popular amenities

64 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Car hire
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Happy hour
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Toilet with grab rails
  • WiFi available

Review in focus

569 reviews
10/ 10
Location was excellent. Staff were top notch. Very clean, free parking, adjacent to the mall with great restaurants within feet of walking distance.
Nichole · couple · 2026-10-12

The guest experience

9.0out of 10
569 verified reviews

Loved most

  • Excellent location
  • Comfortable rooms
  • Great service

Worth knowing — Cleanliness issues · Breakfast quality · Amenities need improvement

How guests scored the stay

  • Location10.0

    Guests consistently highlighted the convenient location near shopping areas.

  • Service9.5

    Multiple guests praised the service, noting it was exceptional and accommodating.

  • Overall Experience9.5

    Guests expressed a high level of satisfaction with their experiences at the hotel.

  • Room Quality9.0

    Reviews indicated rooms were comfortable and well-maintained overall.

  • Value for Money9.0

    The location and quality provided good value, despite some noted drawbacks.

  • Cleanliness8.5

    Some reviews mentioned issues with room cleanliness upon arrival.

  • Amenities8.5

    Some amenities were noted as lacking, such as the pool area and breakfast options.

  • Food and Beverage8.0

    Breakfast wasn’t well-received and some criticism of restaurant menu was noted.

Live guest feedback

Guest reviews

Mixed experiences

57% of 7 recent stays rated 8+

9.0569 reviews
  • Very welcoming and I enjoyed my stay

    10/10

    Nichole · couple · 2026-10-12

    “Location was excellent. Staff were top notch. Very clean, free parking, adjacent to the mall with great restaurants within feet of walking distance.”

  • We zijn snel weer vertrokken want het hotel was slecht en relatief duur.

    3/10

    Frank · couple · 2026-09-07

    “Locatie”

  • Nice!

    9/10

    Pearlsssss · solo traveller · 2026-09-07

    “Everything”

  • もしヒューストンに行くなら,絶対このホテルにしてください

    10/10

    Rei · couple · 2026-09-03

    “ロケーションは最高,スターフもとても親切だった”

  • Never again

    1/10

    Mariaelena · couple · 2026-09-03

    “That is close to Galleria mall”

  • Guest review

    7/10

    Mohamed · extended group · 2026-08-09

    “The location”

  • Excellent hotel that met my needs

    10/10

    Samuel R · solo traveller · 2026-07-22

    “Quality of facilities”

View all guest reviews

Hotel info and reviews come from third-party sources.