Hotelaholic

Houston · Texas

The Whitehall Houston

1700 Smith St, Houston, Texas, 77002

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Dining Options

    Indulge in a stay at The Whitehall Houston, boasting 3 exquisite restaurants, a round-the-clock fitness center, and a stunning rooftop pool with a sun deck for ultimate relaxation.

  • Convenient Location and Nearby Attractions

    Nestled in downtown Houston, our hotel is just a stone's throw away from the Toyota Center and a short drive to popular spots like NRG Stadium, Minute Maid Park, and the Houston Museum District.

  • Unmatched Comfort and Services

    Experience top-notch hospitality with free high-speed WiFi, in-room coffee makers, and a dedicated work desk. With meeting facilities for 500 guests and valet parking, every aspect of your stay is meticulously catered to.

Book now for an unforgettable Houston experience at The Whitehall!

HAPPI HIGHLIGHTS

  • Great customer service

  • Good food options

At the hotel

Popular amenities

54 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Fence around pool
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Restaurant

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

1,751 reviews
5/ 10
Downtown
Syed · family with children · 2026-10-24

The guest experience

9.0out of 10
1751 verified reviews

Loved most

  • Great customer service
  • Good food options

Worth knowing — Cleanliness issues · High additional fees

How guests scored the stay

  • Service10.0

    Positive feedback for staff, especially Sheryl and John.

  • Food and Beverage10.0

    Multiple mentions of great food enhance this score.

  • Location9.5

    Location was generally appreciated, though there are concerns about safety.

  • Overall Experience9.5

    General satisfaction reported but marred by issues leading to a strong warning.

  • Amenities9.0

    Some amenities present, but significant issues noted with room facilities.

  • Value for Money8.5

    Surprise fees contributed to a negative take on value.

  • Room Quality8.0

    Mixed sentiments; initial room had several issues with cleanliness and maintenance.

  • Cleanliness7.5

    Several reviews mention mold, dirt, and damage in the room.

Live guest feedback

Guest reviews

Mixed experiences

45% of 11 recent stays rated 8+

9.01751 reviews
  • Guest review

    5/10

    Syed · family with children · 2026-10-24

    “Downtown”

  • Guest review

    10/10

    Martinez · family with children · 2026-10-18

    “Location and lounge areas”

  • It was disaster

    1/10

    Alireza · family with children · 2026-10-16

    “Only lobby was nice”

  • Guest review

    6/10

    Bhupendra · solo traveller · 2026-10-16

    “N-/a”

  • Good hotel

    8/10

    Noel · family with children · 2026-10-16

    “Location is good as we came in on the bus and access to public transport. Food and service was excellent in the restaurant”

  • do not recommend

    1/10

    Yevgeny · extended group · 2026-10-14

    “I have asked for an invoice 3 times' received only partial one and no reply from the hotel since then”

  • Nothing special

    5/10

    Jorg · family with children · 2026-10-13

    “Convenient location for my purposes”

  • Guest review

    6/10

    Tatiana · couple · 2026-09-14

    “Clean hotel that has a pool and a gym”

  • Guest review

    10/10

    Abraham · couple · 2026-09-14

    “Super”

  • We had a great stay after being let down by another booking agency

    10/10

    Christine · couple · 2026-09-08

    “The staff were amazing particularly James in the bar. We had a large room & super comfortable beds. The restaurant, bar & pool were great”

  • Guest review

    9/10

    Mohamed · solo traveller · 2026-09-03

    “L'emplacement et le personnel”

View all guest reviews

Hotel info and reviews come from third-party sources.