Hotelaholic

San Antonio · Texas

JW Marriott San Antonio Hill Country Resort & Spa

23808 Resort Pkwy, San Antonio, Texas, 78261

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Accommodation with Stunning Views

  • Waterpark and Full-Service Spa

    Experience ultimate relaxation at the on-site waterpark with thrilling slides and a lazy river. Indulge in pampering treatments at the full-service spa while enjoying the serene surroundings of the private swimming pool.

  • Gourmet Dining and Entertainment Options

    Savor a variety of culinary delights at 7 restaurants offering American and Southwestern cuisine. Unwind with a cocktail and Tex-Mex food at the Crooked Branch Bar. For a quick pick-me-up, visit the Starbucks conveniently located within the hotel.

  • The stay, in detail

    Don't miss the chance to elevate your stay at JW Marriott San Antonio Hill Country Resort.

Book now to enjoy a luxurious getaway with top-notch amenities and breathtaking views.

HAPPI HIGHLIGHTS

  • Great amenities

  • Large and upgraded rooms

At the hotel

Popular amenities

99 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Billiards
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fence around pool
  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Table tennis
  • Tennis court
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Games room
  • Higher level toilet
  • Indoor play area
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Paid WiFi
  • Room service
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • Water park
  • WiFi available

Review in focus

629 reviews
9/ 10
Whole hotel was under renovation which we don't like. They charge parking fee that also we don't like other than that everything was good specially the staff was very friendly and helpful.
Atif · family with children · 2026-10-21

The guest experience

8.8out of 10
629 verified reviews

Loved most

  • Great amenities
  • Large and upgraded rooms

Worth knowing — High prices · Staff training issues

How guests scored the stay

  • Amenities9.7

    The amenities including the gym and spa were positively mentioned.

  • Location9.2

    The hotel has a nice location with several amenities nearby.

  • Service9.2

    Service was noted as lacking upon check-in and several staff seemed untrained, but positives were highlighted in some reviews.

  • Overall Experience9.2

    Overall feeling was mixed, with some positives overshadowed by significant negatives.

  • Food and Beverage8.7

    The breakfast quality was praised but the buffet price was viewed as excessive.

  • Room Quality8.7

    Rooms were described as big and upgraded, but lacked some cleanliness.

  • Cleanliness8.2

    There were mentions of wallpaper coming off, scratched wood, and gross carpets.

  • Value for Money7.6

    Concerns were raised about high prices and extra charges.

Live guest feedback

Guest reviews

Mixed experiences

78% of 9 recent stays rated 8+

8.8629 reviews
  • Guest review

    9/10

    Atif · family with children · 2026-10-21

    “Whole hotel was under renovation which we don't like. They charge parking fee that also we don't like other than that everything was good specially the staff was very friendly and helpful.”

  • Will not return

    3/10

    Tracy · couple · 2026-10-18

    “Only one place to eat until 5 Construction was bad The alarms went off at late night hours but only on one floor ?”

  • Guest review

    10/10

    Nicolas · family with children · 2026-10-13

    “Water park”

  • It was a pleasant stay but not for the money I spent

    6/10

    Rogelio · family with children · 2026-09-14

    “The view was excellent”

  • Guest review

    8/10

    Abigail · family with children · 2026-09-08

    “We had a blast at the water park and loved all the activities that were planned for the families. Everything was so convenient and easy to access. The bed was also so comfortable.”

  • July 4th girls trip

    9/10

    Jill · couple · 2026-09-06

    “Scenery, staff, adult pool and the food was amazing”

  • Es lindo, pero cobran por todo, hasta el parking!!

    8/10

    Jorge · family with children · 2026-09-06

    “Tiene muchas actividades”

  • Regular

    10/10

    Anais · couple · 2026-08-29

    “El alojamiento excelente pero el aire en la noche es pésimo no está fresco no hay frío en la noche hay calor en el cuarto Y los precios de la comida y instalaciones carísimo”

  • Overall great stay and we do love the property. Not sure why they say 8 restaurants. Cibolo Moon is the only one open. B

    9/10

    Polly · couple · 2026-08-21

    “Love the lazy river. Love the Starbucks on site.”

Hotel info and reviews come from third-party sources.