Name: Thompson San Antonio - Riverwalk, by Hyatt
Address: 115 Lexington Avenue, San Antonio, Texas, 78205, US
Rating: 9.4

The stay, in detail

Luxurious 5-Star Stay in the Heart of San Antonio

Thompson San Antonio offers a lavish experience with its top-notch amenities and prime location.

Exquisite Dining and Entertainment

Indulge in a delightful culinary experience at the hotel's restaurant, followed by evening entertainment for a perfect night out.

Wellness and Leisure Facilities

Stay active at the fitness centre, unwind at the bar or shared lounge, and take in the serene views from the garden or terrace.

Book now for an unforgettable stay at Thompson San Antonio, where luxury meets convenience.

Live guest feedback

Guest reviews

Mixed experiences

73% of 15 recent stays rated 8+

9.4430 reviews

Not worth the money
5/10
Steven · family with children · 2026-10-14
“The pool was good, although the bar are was unattended which meant the wind was blowing all the materials around”
Guest review
10/10
John · couple · 2026-09-14
“Beautiful hotel”
Loved everything except the cold shower
9/10
Daniela · solo traveller · 2026-08-27
“The hotel has so many great details added to the room like a face and eye masks for you to elevate your stay.”
It’s great every time
10/10
Hunter · couple · 2026-08-23
“Rooftop”
Bueno
6/10
MARCELO · solo traveller · 2026-07-09
“que es moderno”
A Very Pleasant Stay
8/10
asX7413YN · Family · 2026-07-01
“I had an outstanding experience at the Hyatt Thompson in San Antonio! From the moment I arrived until the time I checked out, every member of the staff went above and beyond to make me feel welcome. The entire team, especially Julie (front desk), Seth (valet) and Connie (car drop off service) was incredibly courteous, kind, and professional. Every interaction was met with genuine warmth, friendly smiles, and a willingness to help. It was clear that providing exceptional guest service is a priority, and their attention to detail truly made my stay memorable. It’s rare to encounter a hotel where every staff member consistently delivers such outstanding hospitality. Their positive attitudes and dedication created a relaxing and enjoyable experience that exceeded my expectations. I highly recommend the Hyatt Thompson to anyone visiting San Antonio. Thank you to the amazing staff for making my stay so comfortable—I look forward to returning!”
Incredible experience!
10/10
M193WJamandar · Family · 2026-06-29
“We can’t speak highly enough about the incredible experience and staff at the Thompson! The front desk staff (shoutout to you, Mo) are always so friendly and go above and beyond to take care of the guests! Garrett and the spa staff are amazing as well. Can’t recommend The Thompson experience enough!”
Horrible experience staying at Thompson Hotel Over billing Experience
2/10
npsp2026 · NONE · 2026-06-27
“Worst experience ever, after ckeck out settling the bills 5 days back I was shocked a charge to my card for $125 today, this is unorofessional & should not never happened. Will never stay again at any of thompson Hotels property. This was my 2nd stay in last 15 days in San Antonio & Dallas. SAT experience was horrible, restuarant do not have ordered rink from Menu later is was send to my Room, which is good but 0 billing to charge $125 was kind cheating a customer.”
Read this review with a grain of salt everyone has their own experiences
6/10
genevac2019 · NONE · 2026-06-25
“Hotel its self was nice but the check in process was a terrible experience. I would not recommend a stay here as we experienced delay at check in rooms were not available until 5pm on top of this when I can to double check around 4:10 For an updated On check in which is 4 for the general hotel check in. During this time security approaches during my discussion with front desk staff where I was calm and polite, we were subsequently followed up to the pool area where I was relaying the update on the room to my mother. My father noticed this incident as he was standing off to the side while I spoke to front desk staff . This was my experience at this specific location, I have not had this experience at other Thompson locations . On top of this after these issues, we left for dinner and once we returned there was a note and a gift of nuts in my room and I have a severe nut allergy. I was not happy about this but did not want to further complain.”
great experience and very nice rooms
10/10
Paulo · couple · 2026-06-25
“excellent staff, extremely nice and helpful, always willing to help, we missed breakfast so we doordashed and i wanted to surprise my fiance with the room service service ( she loves the metal lids experience in hotels ( you know, women with service and food :) ), so i went to the rest and asked if i could borrow a couple of plates and the metal lids to do that for her, they helped me with plates lids a cart, utensils etc, she was so happy when i knocked the door and came in with the whole cart, deff make her day with that. also it was her bday and the front desk left cake and a bottle in the room when we were out. it was very nice and thoughtful of them. Thanks to everyone.”
Connie is the One
10/10
J1138HXtravish · Business · 2026-06-24
“Connie is amazing, great personality and informative. Truly a pleasure makes you feel comfortable and welcomed.”
Amazing Stay!
10/10
Quitaevette · Couples · 2026-06-22
“We very much enjoyed our stay at the Thompson. The service at every level was excellent! Korbin was very pleasant while handling our bags and even made recommendations for things to do while we were there for our anniversary weekend. Connie was a delight as well. She was readily available to drive us to various locations and gave us a history lesson on San Antonio. Ashley at guest services was also a joy and was a bright and smiling face to see upon our arrival. The rooms were beautiful and immaculately clean. (A big plus in my book). We also enjoyed that amazing views from the rooftop bar. We will definitely be returning.”
Top tier Thompson
10/10
jocelynj694 · Business · 2026-06-03
“This is my favorite Thompson. Near enough to access the riverwalk, but just far enough out to make you feel like you’re in your own pocket of San Antonio. You can dine in hotel, but also pick up top tier restaurants on Broadway and The Pearl, all just 5min drive away. Julie and the team here are outstanding, from the moment you walk in, checking on you mid-stay and when you leave. I can’t wait to rebook.”
Weekend Getaway
10/10
S2210AJjennifert · Family · 2026-06-01
“We had an amazing experience, and Korbin was the icing on the cake. Korbin made us feel right at home from check-in to check-out!”
Great Service!!!
10/10
606rebeckam · Couples · 2026-05-30
“Korbin, the bellman, made our hotel stay exceptional from the moment we arrived. He was friendly, professional, and went above and beyond to make us feel welcome. He handled our luggage with care, provided helpful information about the hotel and local area, and always greeted us with a smile.”

View all guest reviews

Hotel info and reviews come from third-party sources.

Thompson San Antonio - Riverwalk, by Hyatt

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The stay, in detail

Luxurious 5-Star Stay in the Heart of San Antonio

Exquisite Dining and Entertainment

Wellness and Leisure Facilities

Popular amenities

Pools & wellness

Dining & drinks

Fitness & outdoors

Rooms & comfort

Safety & cleanliness

Getting around & access

Guest services

Services & essentials

Guest reviews

Not worth the money

Guest review

Loved everything except the cold shower

It’s great every time

Bueno

A Very Pleasant Stay

Incredible experience!

Horrible experience staying at Thompson Hotel Over billing Experience

Read this review with a grain of salt everyone has their own experiences

great experience and very nice rooms

Connie is the One

Amazing Stay!

Top tier Thompson

Weekend Getaway

Great Service!!!

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