Hotelaholic

Salt Lake City · Utah

Grand America Hotel

555 S Main St, Salt Lake City, Utah, 84111

9.4 Wonderful1213 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Downtown Retreat

  • Full Service Spa and Elegant Rooms

    Indulge in luxury with bathrobes, marble bathrooms, and 24-hour room service. Relax on your private balcony or pamper yourself at the full-service spa.

  • Gourmet Dining and Leisure Facilities

    Savor American cuisine at the Garden Café or unwind at the Lobby Lounge. Stay active at the indoor pool, outdoor pool, or gym. Explore the city with ease using the hotel's tour desk and business center.

  • The stay, in detail

    Ready to experience the epitome of luxury and comfort?

Book your stay at Grand America Hotel for a memorable getaway.

HAPPI HIGHLIGHTS

  • Luxurious, opulent rooms and decor

  • Very clean and well maintained

  • Excellent amenities: pools and fitness centre

At the hotel

Popular amenities

68 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pedicure
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Safety deposit box
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Free WiFi
  • Happy hour
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Sun umbrellas
  • Temporary art galleries
  • WiFi available

Review in focus

1,213 reviews
9/ 10
המלון מצויין יפה ונקי שרות מצויין
yehoshua · family with children · 2026-10-14

The guest experience

9.4out of 10
1213 verified reviews

Loved most

  • Luxurious, opulent rooms and decor
  • Very clean and well maintained
  • Excellent amenities: pools and fitness centre
  • Helpful valets, concierge and most staff
  • Convenient location near tram/free train
  • Spacious suites and comfortable beds

Worth knowing — Occasional unfriendly/front-desk staff reported · Street noise for lower-floor rooms · No microwave in some rooms / reported $40 microwave charge · High meal/restaurant prices · Some rooms described as lacking 'charm' (paper cups, sparse decor)

How guests scored the stay

  • Overall Experience10.0

    Overall sentiment is overwhelmingly positive—guests describe the hotel as world-class, elegant, romantic and luxurious, with many calling it exceptional or the best in the area.

  • Cleanliness9.7

    Multiple guests explicitly note the hotel is very clean and well maintained (e.g., 'נקי מאוד', 'Clean and beautiful'), indicating excellent cleanliness throughout.

  • Amenities9.6

    Strong amenities cited: excellent fitness centre, beautiful indoor and outdoor pools, restaurant options, parking and convenient transport access—overall standout amenity offering.

  • Service9.5

    Service is frequently praised (valets called 'awesome', 'very helpful and friendly staff', excellent concierge/doormen); one mention of an unfriendly front desk slightly tempers the otherwise excellent service record.

  • Location9.3

    Location repeatedly noted as excellent and convenient (near tram/free train, central), though a few reports mention street noise on low floors which lowers the perfect score slightly.

  • Room Quality9.2

    Rooms are described as opulent, spacious, luxurious with marble bathrooms and great views; some guests found certain rooms 'stark' or lacking charm and noted missing microwaves in some rooms.

  • Food and Beverage9.2

    Food and F&B receive very positive comments (delicious room service breakfast, excellent restaurant, standout ice cream), tempered by notes about higher meal prices.

  • Value for Money8.7

    Generally a luxury price point; guests praise the quality but note higher meal prices and occasional extra charges (e.g., $40 microwave fee), reducing perceived value slightly.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

9.41213 reviews

  • Guest review

    9/10

    yehoshua · family with children · 2026-10-14

    “המלון מצויין יפה ונקי שרות מצויין”

  • I had high expectations and they were not met. I felt lied to.

    6/10

    Nicolle · solo traveller · 2026-10-12

    “The room was spacious, clean and well appointed.”

  • Perfect overnight getaway.

    10/10

    Brittany · couple · 2026-10-12

    “Absolutely beautiful hotel and perfectly located for easy downtown access to everything.”

  • AMAZING stay! Luxury and quality - I cannot wait to come back

    10/10

    Casey · solo traveller · 2026-10-11

    “This hotel was absolutely incredible!!! I cant recommend staying here enough. It is truly an amazing experience from top to bottom. The hotel and service and every detail are immaculate and lovely. The pool is amazing, as was the room I stayed in. The bed was comfortable. It was clean, and the the room was huge with an amazing view and a lovely bath tub to have a relaxing luxurious soak. It is a quick 10 mins from the airport, with easy parking or valet. This hotel has so much to offer, with shops, pool, garden, lounge, restaurant, spa and just decadent details everywhere. Be sure to map out time to hang at the hotel because you will want to. If youre in Salt Lake, I would recommend staying here over anywhere else because you will get your money's worth of ambiance, quality, service, and experience. 5 Stars - AMAZING!”

  • Guest review

    9/10

    Delorse · couple · 2026-10-11

    “Location was great, lots that we could walk to. Hotel was beautiful. Sister hotel across was also very nice. We had dinner there one night. It was excellent.”

  • Impeccable

    10/10

    Seok-Yun · couple · 2026-10-10

    “Location and Staff”

  • Lovely historic & lavish hotel in downtown Salt Lake City

    10/10

    Susan Mary Catherine · extended group · 2026-10-07

    “Beautiful historic hotel, very nice front desk staff”

  • Stay here!

    10/10

    Esther · solo traveller · 2026-10-07

    “It is an exceptional piece of real estate! The staff were amazing”

  • Goed hotel voor kort verblijf in Salt Lake City

    8/10

    Katia · couple · 2026-09-09

    “Locatie”

  • Luxury Peaceful and pleasing to the eye

    9/10

    Rod Barnett · solo traveller · 2026-09-03

    “Ambiance and facilities”

  • Très bien

    8/10

    Serge · couple · 2026-08-29

    “L'espace intérieur et extérieur, le service valet.”

View all guest reviews

Hotel info and reviews come from third-party sources.