Hotelaholic

Richmond · Virginia

Comfort Suites Richmond East

421 Commerce Road, Richmond, Virginia, 47374

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Comfort Suites in Richmond boasts an indoor pool, fitness centre, and a 24-hour front desk for your convenience. All guest rooms are equipped with top-notch facilities including air conditioning, a flat-screen TV, and a cozy bed to ensure a comfortable stay.

  • Deluxe Accommodations

    Each room features modern amenities such as a fridge, coffee machine, and free toiletries. The private bathrooms are stocked with essentials and the plush bed linen promises a restful night's sleep.

  • Scrumptious Breakfast

    Start your day right with a delicious American breakfast served every morning at Comfort Suites. Whether you prefer a hearty meal or a light bite, we have something to suit every palate.

Experience the epitome of comfort and convenience at Comfort Suites. Book your stay now for an unforgettable getaway!

HAPPI HIGHLIGHTS

  • Clean environments

  • Friendly staff

  • Great location

At the hotel

Popular amenities

35 listed
  • 24-hour front desk
  • Air conditioning
  • Auditory guidance
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Delivered food - securely covered
  • Emergency cord in bathroom
  • Express check-in/check-out
View all amenities

Pools & wellness

  • Indoor pool
  • Swimming pool

Dining & drinks

  • Sanitized tableware & silverware
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Invoice provided
  • Laundry washed per local authority guidelines
  • Private check-in/check-out

Services & essentials

  • Higher level toilet
  • Minimarket on site
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille

Review in focus

462 reviews
10/ 10
This was our third time staying in 2 years. The staff is always friendly, it is always clean and the pool is nice and located well. The breakfast has also always been good.
Kimberly · family with children · 2026-10-11

The guest experience

9.1out of 10
462 verified reviews

Loved most

  • Clean environments
  • Friendly staff
  • Great location
  • Valuable stay

Worth knowing — Uncomfortable beds · Inconsistent cleanliness · Breakfast quality issues

How guests scored the stay

  • Service9.8

    Several reviews highlight friendly and hospitable staff, with specific positive mentions.

  • Location9.3

    Reviews mention convenience to local family, indicating a positive location experience.

  • Value for Money9.3

    Strong value perception based on the quality of stay compared to cost.

  • Overall Experience9.3

    Most reviews indicate a very positive overall experience, with high likelihood of return.

  • Room Quality8.8

    Most reviews mention spacious and clean rooms, though some beds were uncomfortable.

  • Amenities8.8

    Breakfast quality could improve based on feedback, but overall offerings are sufficient.

  • Food and Beverage8.8

    Breakfast received mixed reviews, with some enjoying it and others suggesting improvements.

  • Cleanliness8.3

    Some reviews indicate rooms were not very clean, impacting overall sentiment.

Live guest feedback

Guest reviews

Mixed experiences

90% of 10 recent stays rated 8+

9.1462 reviews
  • Clean and consistent and friendly place to stay.

    10/10

    Kimberly · family with children · 2026-10-11

    “This was our third time staying in 2 years. The staff is always friendly, it is always clean and the pool is nice and located well. The breakfast has also always been good.”

  • Enjoyed my stay

    10/10

    William · family with children · 2026-10-07

    “Very large room.”

  • The best travel stop decisio, that offers all the best comforts at a very affordable price!

    10/10

    Michelle · family with children · 2026-09-15

    “I liked that the front desk clerk Chelsea was very nice and friendly. She was able to answer all my questions and accommodate us with a handicap accessible room. After checking in she followed up with a phone call to the room to make sure our room was satisfactory. We love the location and the cleanliness. We travel at least twice a year and have officially made this our stop to rest. The breakfast is good and have several delicious options.”

  • Impressive

    10/10

    Daphne · couple · 2026-08-31

    “Great condition, tall ceilings, large rooms”

  • Great

    9/10

    Richard · couple · 2026-08-31

    “Very clean plenty of room pleasant people”

  • So so SOOO disappointed.

    1/10

    Spicer · couple · 2026-08-28

    “Beds were very uncomfortable (felt like wood boxes with layers of blankets on top for a mattress)- pillows were like mush. Sheets and pillow cases smelled strongly of chemicals so much so we had to shower and wash our clothes as soon as we got home. We could not stay - we ended up checking out at 10:30p because we knew it was going to be a very VERY uncomfortable night. We had 2 nights booked. I did not ask for a refund of the night we stayed till 10:30 - but they would not refund the 2nd night. There are lots of hotels in this area - I'd highly recommend you stay somewhere else.”

  • Our day was wonderful. We were moving from Florida and we stayed three nights

    10/10

    Connie · couple · 2026-08-16

    “The breakfast was excellent, and the gal that was in there was over the top .”

  • Guest review

    8/10

    Jeffrey · family with children · 2026-08-10

    “Great staff and a fantastic and comfortable room.”

  • Nice room, friendly staff. I would stay here again.

    10/10

    KENNETH & Peggy · couple · 2026-08-02

    “I was very happy with the room. Extremely comfortable bed. Very clean.”

  • This was a beautiful hotel and we enjoyed it here

    10/10

    Stacy · family with children · 2026-07-25

    “Excellent. Clean.”

View all guest reviews

Hotel info and reviews come from third-party sources.