Hotelaholic

Richmond · Virginia

Delta Hotels by Marriott Richmond Downtown

555 E Canal Street, Richmond, Virginia, 23219

8.8 Excellent427 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Downtown Hotel Overlooking James River

  • Sauna and Indoor Pool

    Unwind in our sauna or take a refreshing dip in the indoor pool and hot tub.

  • Convenient Amenities

    Each room is equipped with a microwave, refrigerator, work desk, and coffee-making facilities for your comfort.

  • Dining Options and More

    Indulge in delicious meals at the on-site restaurant, grab snacks at the pantry, or relax with Starbucks Coffee at the lounge.

Experience the best of Richmond at Delta Hotels by Marriott Downtown. Book now for a memorable stay!

HAPPI HIGHLIGHTS

  • Amazing views

  • Friendly staff

  • Good location

At the hotel

Popular amenities

64 listed
  • 24-hour front desk
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Business center
  • Canoeing
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Swimming pool

Dining & drinks

  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Fishing
  • Free WiFi
  • Happy hour
  • Non-smoking throughout
  • Pub crawls
  • Room service
  • Vending machine - drinks
  • WiFi available

Review in focus

427 reviews
10/ 10
Highly recommend. Very clean and comfortable.
Tyler · couple · 2026-10-09

The guest experience

8.8out of 10
427 verified reviews

Loved most

  • Amazing views
  • Friendly staff
  • Good location

Worth knowing — Dirty rooms · High parking fees · Food quality inconsistencies

How guests scored the stay

  • Service10.0

    Overall the staff was friendly and accommodating, despite some negative feedback.

  • Overall Experience10.0

    Despite some issues, many guests expressed a positive overall experience.

  • Location9.2

    Convenient location but noted safety concerns at night.

  • Amenities9.2

    Good amenities like parking and pools, though some issues were mentioned.

  • Food and Beverage8.7

    Mixed reviews about food quality at the restaurant.

  • Room Quality8.2

    Mixed feedback on room condition; some rooms were not well kept.

  • Value for Money8.2

    Complaints about overpricing and additional fees for parking.

  • Cleanliness7.2

    Several reviews mentioned dirty rooms and issues with cleanliness.

Live guest feedback

Guest reviews

Mixed experiences

64% of 11 recent stays rated 8+

8.8427 reviews

  • Highly recommend. Very clean and comfortable.

    10/10

    Tyler · couple · 2026-10-09

  • They are thrives along with booking.com

    1/10

    Latoya · couple · 2026-09-14

    “I didn’t like anything about the property the property sold from me with the help of booking.com”

  • It was subpar.

    5/10

    Amayah · couple · 2026-09-09

    “The hotel bar staff was very nice, the food was great.”

  • I will never stay there again

    2/10

    Theresa · couple · 2026-08-31

    “There is no breakfast unless you pay?”

  • Liegt direkt neben der Autobahn! Drumherum gibt es es nichts! Downtown = Ghosttown

    4/10

    Savas · solo traveller · 2026-08-15

    “Saubere Anlage. Etwas in die Jahre gekommen aber Gut.”

  • Great stay Delta Hotels Richmond Downtown

    10/10

    828nusratb · Business · 2026-07-08

    “The hotel was in a great location close to the Richmond Convention Center. Hotel was clean and comfortable and shuttle service to the Center was provided. But Amber at the front desk really made our stay a 5 star rating. She went out of her way to help with a booking issue we had and made sure it was taken care of. She was absolutely lovely and friendly and deserves 5 ⭐️’s herself”

  • Guest review

    10/10

    Jason · couple · 2026-07-07

    “Friendly staff clean room good service”

  • Great Experience, friendliest staff!

    10/10

    Shira_K_2011 · Solo travel · 2026-06-27

    “Great Experience! From the moment you step in you are greeted with smiles and warm welcomes, and that continues throughout the stay. The rooms are very clean and the bed was super comfortable. They offer a few free bottles of water during my stay. There is a bus stop 1-2 minutes walk away (free buses!) and they offer a shuttle service within a close radius (I didn't use the shuttle so I can't comment on that). Be aware that the hotel is a bit off the main areas - it's safe and clean but there aren't a lot of stores or restaurants close by. But it's about 5 minutes walk to a few pubs/restaurants. The pool is small, and indoors, and the area around the pool is also small, it wasn't crowded when I was there ( I was the only person using it). There are towels and water by the pool and a few chairs (not lounge chairs), and a small whirlpool.”

  • It was a great stop on our two day long trip to the outer banks.

    8/10

    Diane · couple · 2026-06-10

    “Easy on off highway”

  • Great experience!!

    10/10

    Jet49659104226 · Business · 2026-06-03

    “Gary the shuttle driver is incredible. Every suggestion he made was the best food abs treats we had!! What a great service to offer in a 2 mile radius. He literaaly made our trip!!”

  • Perfect Stay in the City

    10/10

    Q945ECkellyc · Family · 2026-05-26

    “What a DELIGHTFUL stay!!!! I was greeted at the door by the most helpful and genuinely kind helper ( Miss Jeannie)??? The hotel was Exactly where I needed it to be, the parking deck was supremely convenient, the room was comfortable…all of our needs met!!!! We will be back soon!!!!”

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Hotel info and reviews come from third-party sources.