Hotelaholic

Richmond · Virginia

Graduate by Hilton Richmond

301 W Franklin St, Richmond, Virginia, 23220

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Convenient Location near Virginia Commonwealth University

  • On-Site Dining and Free Wi-Fi

    Experience the convenience of on-site dining options and stay connected with complimentary Wi-Fi throughout your stay at Graduate Richmond.

  • Relax by the Outdoor Pool and Stay Active at the Gym

    Unwind by the outdoor seasonal pool or keep up with your fitness routine at the on-site gym. Enjoy a refreshing dip or a workout session during your stay.

Book now to enjoy the vibrant city of Richmond, Virginia with Graduate Richmond's exceptional amenities and prime location near key attractions like the Richmond Coliseum and Science Museum of Virginia.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

At the hotel

Popular amenities

53 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Billiards
  • Canoeing
  • Cashless payment available
  • CCTV in common areas
View all amenities

Dining & drinks

  • Fruits
  • Restaurant
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Outdoor furniture
  • Sun terrace
  • Table tennis
  • Tennis court
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • Guests can opt-out any cleaning services during stay
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Darts
  • Family rooms
  • Fishing
  • Free WiFi
  • Games room
  • Horse riding
  • Indoor play area
  • Key access
  • Key card access
  • Non-smoking throughout
  • Squash
  • WiFi available

Review in focus

1,035 reviews
2/ 10
My room was not ready. The staff lied to me when they told me the floors were pet-free. Also, dogs were sitting on the couch in the lobby area, and there was pet hair. The room had some rusted handles. The room was dusty.
Patricia · couple · 2026-10-13

The guest experience

8.2out of 10
1035 verified reviews

Loved most

  • Great location
  • Friendly staff

Worth knowing — Poor service responsiveness · Room cleanliness issues

How guests scored the stay

  • Location9.1

    Guests positively highlight the convenient downtown location, particularly for events.

  • Amenities8.6

    Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.

  • Service8.6

    Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.

  • Overall Experience8.3

    Overall experience is mixed due to specific issues, yet many guests express a willingness to return.

  • Value for Money8.1

    Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.

  • Cleanliness7.6

    Several reviews mention issues with room cleanliness and stained towels.

  • Food and Beverage7.6

    Food choices received mixed feedback, with some indicating they were just okay.

  • Room Quality7.6

    Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.

Live guest feedback

Guest reviews

Mixed experiences

93% of 14 recent stays rated 8+

8.21035 reviews
  • The stay was very uncomfortable.

    2/10

    Patricia · couple · 2026-10-13

    “My room was not ready. The staff lied to me when they told me the floors were pet-free. Also, dogs were sitting on the couch in the lobby area, and there was pet hair. The room had some rusted handles. The room was dusty.”

  • Great Stay

    9/10

    Dominique · solo traveller · 2026-09-05

    “It was located very close downtown. The staff was AMAZING! My room was very comfortable and clean. Uses valet service and they were wonderful also.”

  • Absolutely love this hotel its perfect for visiting vcu and pet friendly amazing staff

    10/10

    Natasha · couple · 2026-08-20

    “Perfect location,amazing staff,great size room and perfect place to stay visiting my son at vcu”

  • Very nice and reasonable priced hotel

    10/10

    Joan · couple · 2026-08-09

    “It was in a great location for us as we came to Richmond to see a show at the Altria Theater which was a 9 minute walk away. It was clean, furnishings were nice, bed very comfortable and they have a place for breakfast and a bar on the ground floor and also a rooftop with bar and restaurant. It was raining on the night we were there so the rooftop was closed. I’d definitely stay here again when in Richmond.”

  • Guest review

    10/10

    Angie · couple · 2026-08-08

    “It was close to the theatre we were going to do we were able to park and not have to drive anymore. The valet guys were fabulous as well as the front desk personnel.”

  • Modernes Hotel, wunderbare große Betten und Zimmer! Sehr sauber und freundlich!

    10/10

    Sonja · family with children · 2026-07-22

    “Modernes Hotel, wunderbare große Betten und Zimmer! Sehr sauber und freundlich!”

  • Amazing place to stay if visiting a student at vcu as a mom to one we will be there alot

    10/10

    Natasha · couple · 2026-07-22

    “Absolutely loved the hotel staff was amazing and location was perfect”

  • Top notch!

    10/10

    abbyf604 · Family · 2026-07-21

    “Fantastic experience. Hotel staff exceptionally helpful and friendly. Facilities in comfortable and clean. Great beds. Shoutout to Chris and Ras with valet services. Kind, competent, and professional.”

  • The definition of service and hospitality.

    10/10

    561heathg · Friends getaway · 2026-07-17

    “Matt, was fantastic, he anticipated our needs, truly exceeded expectations and provided a level of hospitality. Typically reserve for training videos.”

  • OMG best staff ever

    10/10

    megandL3862JQ · Family · 2026-07-17

    “Matthew B and Nathan F, thank you so much for making our stay memorable! A long day of travels and stress was suddenly forgotten with your genuine hospitality. I can’t thank you enough!! You really exceeded our expectations. Please move to NYC!!”

  • 10/10

    10/10

    ricksZ4373VM · Couples · 2026-07-16

    “Extremely friendly experience 10/10… valet was always nice and helpful”

  • Positive and Blessed energy

    10/10

    lasingah · Business · 2026-07-10

    “I’m super shocked, my husband, kids and I travel almost 7 months out of the year. We met Dwayne as our valet attendant and he didn’t disappoint. First off his greeting was amazing . He welcomed us, told us ALLLL about how the valet system works. Helped us to our room with our luggage cart. I did hinder him just a little by saying, we would need the car 20 minutes after we valeted. He didn’t hesitate to say “ I can keep your car upstairs, and nearby. We were over the 20 minute timeframe that we asked for, but his patience was still more than overwhelming. As I say “patience is a virtue” Dwayne has that instilled in him. Its great to see someone at a hotel after we’ve driven 14 hours or more that comforts you. Please allow him to be our attendant in September.”

  • Fun experience

    10/10

    161sn · Family · 2026-07-05

    “Great experience and wonderful welcoming staff. Fun activities for kids . Cafe has really good food”

  • Fantastic time!

    10/10

    rebeccaannem2026 · Couples · 2026-07-05

    “Every valet was so kind, friendly, helpful and prompt! Great experience, especially in this heat.”

View all guest reviews

Hotel info and reviews come from third-party sources.