Name: Crowne Plaza Milwaukee Airport by IHG
Address: 6401 S 13th Street, Milwaukee, Wisconsin, 53221, US
Rating: 8

The stay, in detail

Modern Accommodation with Convenient Shuttle Service

Experience comfort and convenience at Crowne Plaza Hotel Milwaukee South. Enjoy free WiFi, flat-screen TVs, and a complimentary shuttle to the airport.

Relaxation and Fitness Amenities

Unwind in the indoor pool, hot tub, or 24-hour fitness center. For business needs, utilize the on-site business center with fax and photocopying services.

Dining Options for Every Taste

Indulge in American cuisine at Altitude Restaurant and Lounge or grab a coffee at the Starbucks Cafe. Daily specials await you at this centrally located hotel.

Book your stay now!

Live guest feedback

Guest reviews

Mixed experiences

20% of 10 recent stays rated 8+

8.0298 reviews

Guest review
9/10
Ralph · couple · 2026-09-19
“NA”
Guest review
4/10
Elizabeth · family with children · 2026-09-17
“Staff was friendly and hotel was very clean”
Very unrewarding!
2/10
Vernon · solo traveller · 2026-09-08
“Location”
Don’t think it was worth what we paid.
3/10
Danielle · couple · 2026-09-07
“That it was close to why we were visiting.”
Dissapointing
2/10
Alice · couple · 2026-09-07
“Not much.”
Not too far from downtown Milwaukee; comfy stay and amazing staff!
10/10
April · couple · 2026-09-01
“Staff great and rooms clean and comfy!”
Formal Complaint and Request for IHG Investigation Crowne Plaza Milwaukee Airport – Milwaukee, Wisc
4/10
mandy · solo traveller · 2026-08-21
“Formal Complaint and Request for IHG Investigation Crowne Plaza Milwaukee Airport – Milwaukee, Wisconsin Dear IHG Guest Relations, I am submitting a formal complaint regarding my recent stay at the Crowne Plaza Milwaukee Airport. I am asking IHG to investigate the circumstances surrounding my stay, the problems I experienced while I was a guest, and the decision to refuse me another three-night stay. I stayed at the hotel for approximately three weeks while I was in the Milwaukee area for work, to visit family, and to prepare for the rock and mineral show taking place in the area. I live out of town, and the rock and mineral show has not ended yet, so I still have legitimate reasons to remain in Milwaukee. My room was being paid for by my boss, and I paid the full room rate throughout my stay. My nightly rate was approximately $190–$220 per night. I did not receive a discount or special rate, which I was fine with. However, there were several issues during my stay that I believe need to be investigated. Refusal of Additional Stay When I attempted to rent the room for another three nights, I was told that I could no longer stay at the hotel because I supposedly had “too much traffic.” I was extremely confused and concerned by this explanation. During my approximately three-week stay, the only people who came to visit me were my mother, my brother, my boyfriend, and my boss. I was not holding parties or bringing groups of people into the hotel. I was also told that the decision came from the owner. I am asking IHG to determine exactly what the hotel means by “too much traffic,” whether there were any actual complaints or documented incidents concerning my room, what specific hotel policy I allegedly violated, and who made the decision to refuse me another stay. I am not disputing the hotel's right to enforce reasonable policies. I am asking for transparency about what I supposedly did wrong and what evidence supports the decision.”
The staff was great, but they could not make up for a hotel that fell so far short of its advertised
2/10
Alli · solo traveller · 2026-08-17
“I would not stay here again, but I want to give credit where it's due: the staff were fantastic. They were incredibly helpful, kind, and professional from start to finish. When I voiced my concerns, they treated me respectfully and did their best to help. Although the hotel itself left much to be desired, the staff's positive attitude and customer service were truly commendable.”
Tired Rooms, Convenient Location
6/10
ShoaibShawoo · Family · 2026-08-15
“The hotel is conveniently located close to the airport, and has ample free parking. The room was available an hour before check-in time, and they allowed us to check out at noon as our flight was later in the day. However, the room was dismal and tired. There was a separate living area with a sofa bed for my daughter, but despite that, the room was very congested. The sink was outside in the room and not in the bathroom, which I hate. The carpet was old and actually kind of damp for some reason. The air conditioning and the bed were quite comfortable though. The breakfast was standard fare, what one would expect at 2-3 star hotels. I hadn't included the breakfast in the room fare, but I was able to go down and have breakfast for $12, which is a pretty good price.”
Thoughts
6/10
GetawayAussie · Family · 2026-08-15
“Great location to the airport. The pool was closed , they didn't have any regular coffee for the room, the rowing machine in the gym was broken. On a good note, the staff was great and the room was nice.”

View all guest reviews

Hotel info and reviews come from third-party sources.

Crowne Plaza Milwaukee Airport by IHG

Book your stay

Book your stay

Book your stay

The stay, in detail

Modern Accommodation with Convenient Shuttle Service

Relaxation and Fitness Amenities

Dining Options for Every Taste

Popular amenities

Pools & wellness

Dining & drinks

Fitness & outdoors

Rooms & comfort

Safety & cleanliness

Getting around & access

Guest services

Services & essentials

Guest reviews

Guest review

Guest review

Very unrewarding!

Don’t think it was worth what we paid.

Dissapointing

Not too far from downtown Milwaukee; comfy stay and amazing staff!

Formal Complaint and Request for IHG Investigation Crowne Plaza Milwaukee Airport – Milwaukee, Wisc

The staff was great, but they could not make up for a hotel that fell so far short of its advertised

Tired Rooms, Convenient Location

Thoughts

Where to next?