Hotelaholic

Milwaukee · Wisconsin

Kimpton Journeyman Hotel by IHG

310 E Chicago St, Milwaukee, Wisconsin, 53202

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Rooftop Bar and Lounge Area

    Experience luxury at its finest with our rooftop bar offering stunning views and a relaxing lounge area for you to unwind and enjoy a refreshing drink.

  • On-Site Restaurant and Fitness Centre

    Indulge in exquisite culinary delights at our on-site restaurant or stay active at our state-of-the-art fitness centre, ensuring a well-rounded and enjoyable stay.

  • Complimentary Bicycles and 24-Hour Front Desk

    Explore the city at your own pace with our free bicycle rentals and rest assured with our attentive 24-hour front desk staff always ready to assist you.

Book your stay at The Kimpton Journeyman Hotel now and elevate your travel experience with our top-notch amenities and exceptional service.

HAPPI HIGHLIGHTS

  • Exceptional staff

  • Beautiful hotel

  • Great location

At the hotel

Popular amenities

63 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Billiards
  • Breakfast in the room
  • Business center
  • Cashless payment available
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • WiFi available

Review in focus

412 reviews
10/ 10
Location was great. Had a nice contemporary design. Rooms were clean, comfortable beds, nice bathroom and shower.
Bilak-Krause · couple · 2026-09-09

The guest experience

9.0out of 10
412 verified reviews

Loved most

  • Exceptional staff
  • Beautiful hotel
  • Great location

Worth knowing — Cleaning issues · Service inconsistencies

How guests scored the stay

  • Location9.9

    Great location; easy access to the Milwaukee Art Museum and other attractions.

  • Service9.9

    Great customer service from staff, although check-in experience was impersonal.

  • Amenities9.4

    Standard amenities found, but some service issues with food and drink availability.

  • Overall Experience9.4

    Overall, the experience was positive despite some setbacks.

  • Room Quality9.3

    Beautiful and spacious rooms highlighted in positive reviews.

  • Food and Beverage8.9

    Food was great, especially the cheese curds, but service availability was lacking.

  • Value for Money8.3

    Price/Performance ratio questioned due to cleanliness and service issues.

Live guest feedback

Guest reviews

Mixed experiences

83% of 12 recent stays rated 8+

9.0412 reviews
  • We had a wonderful stay in the third ward and at the hotel

    10/10

    Bilak-Krause · couple · 2026-09-09

    “Location was great. Had a nice contemporary design. Rooms were clean, comfortable beds, nice bathroom and shower.”

  • Perfect location! Free bike rental is nice touch.

    9/10

    Amy · couple · 2026-08-24

    “Location!”

  • Super clean and comfortable, beautiful building

    10/10

    Y5565BMmariam · Business · 2026-08-05

    “Incredibly clean hotel with super comfortable beds, impeccable service, and fantastic location. It’s a little on the pricey side, but it’s worth it for peace of mind to sleep in a comfortable, sanitary space!”

  • Classic yet Modern, excellent experience

    10/10

    Soto Saldaña · family with children · 2026-08-05

    “Fascinating Style and a very original ambiance inside the Hotel from the Lobby to the Room and Restrooms. And premium quality elements, excelent attention and service.”

  • Guest review

    9/10

    Christoph · solo traveller · 2026-08-04

    “attentive staff, early check-in (noon), very good restaurant”

  • Valet Experience

    10/10

    alexasR4831WP · Solo travel · 2026-07-17

    “Nick from valet was extremely helpful and attentive!”

  • Terrifying experience and awful management.

    2/10

    Topolobopo · Couples · 2026-07-08

    “Terrifying experience and awful management. I'll start with the terrifying - we woke up at 3AM because of the smell of smoke. I looked out the window, quiet street, I checked our hallway, clear. I called the front desk and the person on duty repeatedly mumbled that "something was being shredded and maybe some paper got caught, but there is no fire." The smell got stronger and stronger (we were on the 6th floor in a room with windows that were sealed shut). Needless to say, we never went back to sleep. When we checked out the next morning I mentioned this to the people at the desk, they had no idea and nothing on record about the incident. Another guest at the desk stated they also woke from the smoke, on the 3rd floor. The desk people just shrugged and ignored the concern. We should have known this would be a lousy hotel when we checked in. My husband and I arrived at the hotel having booked through the American Express Platinum Travel platform. We had requested a late check-out upon booking and the hotel immediately responded "if available." When I asked about the late checkout, the desk clerk, said "you booked through Expedia, so that's not an option." I showed him the email that the hotel sent, via Amex, and he said that Amex books through Expedia - Not true! VERY INEXPERIENCED staff on every level. I do NOT recommend staying - EVER.”

  • Almost the best out of the worst choices….

    6/10

    jonathanf490 · Family · 2026-06-25

    “This place is weird. The hotel is relatively clean so I can’t give it 2 stars….the staff is a little odd, aside from Yesenia and CJ in the restaurant and Luis and Matt at the bell desk/front entry everyone else is pretty odd and lacking real customer service. The roof top bartenders are pretty rude….not to mention incredibly slow. It’s nearly impossible to find any type of snacks near by. It was even impossible to get a bottle of sparkling water in the hotel after 8pm, the front desk didn’t know San Pellegrino is a sparkling water. So I wouldn’t really recommend even coming to Milwaukee as it seems like the town is completely vacant so I guess if you were forced to have to be here the kimpton would be acceptable to stay it. Don’t even come to Milwaukee though, strange place, the entire town is dead, almost every service employee including most the kimpton seem to be a bit put out when it comes to actually providing customer service.”

  • Great service and location. Very clean!

    10/10

    Stephanie_GC15 · Family · 2026-06-21

    “Beautiful boutique hotel, perfect location, easy walk to a lot of restaurants! Very professional and friendly staff. We will definitely come back!”

  • Perfect Kimpton Experience

    10/10

    rickpoet · Couples · 2026-06-13

    “Our experience one-night at the Kimpton Journeyman was perfect. We've stayed at a handful of Kimptons around the US (and even one in Paris) so we dig the overall modern-boutique vibe, generally hopping atmosphere, and, of course, the signature complimentary wine hour! We got all of that during our one-night stay. It's perfectly situated in the Historic Third Ward with easy walking access to anywhere you'd want to go in that part of Milwaukee. Our room was nice on a high floor with a decent view of the surrounding buildings. Everyone at wine-hour was friendly and seemed happy to see us. I enjoyed the wine...the snacks part may have been a little less in terms of offerings from what we experienced elsewhere, but halfway through my glass of wine I'm pretty sure I didn't care...it was a pre-dinner situation anyway.) There was always a lot of people and energy in the lobby throughout our stay. They have a very popular roof-top bar which attracts lots of people from outside of the hotel. We loved it here and would definitely stay again!”

  • Best hotel experience

    10/10

    kassidyroth · Couples · 2026-06-07

    “If you have a Chase Sapphire Reserve card definitely book here through them! We had a total of $160 to use towards their amenities. We had a $30/pp breakfast credit at their restaurant as well as an additional $100 credit to use on anything they offer. We used it towards dinner and valet parking. The staff was amazing and so kind! Our valet asked why we were staying and we told him we had an anniversary dinner reservation nearby and when we got back to our room later, there was a complimentary bottle of champagne and fruits and chocolates for us! The room was also very nice and clean. Will definitely be coming back!”

  • GREAT STAY

    10/10

    X6852OGmikem · Business · 2026-06-06

    “Ok— HUGE THANKS to Angel and David who were so wonderful and helpful with my stay— thank you. Tre Rivali is excellent and Chef deserves some gratitude. All the staff here is smiling, friendly, over accommodating. Big Hugs to all you all.”

Hotel info and reviews come from third-party sources.