With a casino onsite, enjoy endless entertainment at Potawatomi Hotel & Casino. Explore nearby attractions such as Marquette University and the Harley-Davidson Museum, just minutes away.
Gourmet Dining and Room Service
Indulge in American cuisine at the Canal Street Café or opt for convenient room service. Start your day with a delicious cooked-to-order breakfast available daily for a fee.
Luxurious Amenities
From 24-hour concierge services to complimentary Wi-Fi and flat-screen TVs in every room, experience comfort and convenience throughout your stay. Unwind in well-appointed guestrooms with modern amenities and pampering toiletries.
Book now at Potawatomi Hotel & Casino for a luxurious experience near Potawatomi Bingo Casino.
✦HAPPI HIGHLIGHTS
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Clean rooms
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Excellent staff
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Great amenities
At the hotel
Popular amenities
26 listed
24-hour front desk
Assistive listening devices available
ATM/banking
Banquet hall
Braille or raised signage
Breakfast available (surcharge)
Casino
Casino nearby
Concierge service
Covered parking
View all amenities
Fitness & outdoors
Recycling
Rooms & comfort
Television in common areas
Safety & cleanliness
Smoke-free property
Getting around & access
Elevator
Free self parking
Free valet parking
Secured parking
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Luggage storage
Tours/ticket assistance
Services & essentials
Housekeeping on request
Porter/bellhop
Reception hall
Stair-free path to entrance
Well-lit path to entrance
Review in focus
314 reviews
10/ 10
We had family from around the country come into town for a pre-wedding event and they absolutely loved the hospitality of staff and the comfy and teetering on swanky accommodations. The accommodations and ease of booking our event were exceptional. Thank you so much to Hotel manager Victoria Abrego and her amazing team for making our family's stay memorable. Hotel itself was a great value and would consider it top 2 or 3 in MKE - location in the MKE valley is second to none. Really appreciated and enjoyed the easy access to casino and local attraction like HD Museum and vast selection of various ethnic and American restaurants. Highly recommended for family and business alike. Cheers
225miltond · Family · 2026-02-02
The guest experience
9.0out of 10 314 verified reviews
Loved most
Clean rooms
Excellent staff
Great amenities
High-quality food
Worth knowing — Housekeeping issues · Location concerns · Value for money complaints
How guests scored the stay
Service9.5
Many reviews highlight friendly and helpful staff, although there were some concerns about policy communication.
Room Quality9.5
Reviewers noted wonderful rooms and upgrades, indicating a high level of comfort.
Amenities9.5
Positive reviews highlight good casino facilities and food options, with fun gaming experiences.
Food and Beverage9.5
Guests appreciated the breakfast and dining options, enhancing their overall stay.
Overall Experience9.5
General sentiment is positive, with many guests expressing intentions to return.
Cleanliness8.5
Several reviews mention the room being clean, but there were notable issues with housekeeping service.
Location8.5
Comments indicate the location was not ideal, although the hotel is near dining and entertainment options.
Value for Money7.5
One review complained of not meeting expectations for the high cost, reflecting concerns over perceived value.
Live guest feedback
Guest reviews
Mixed experiences
84% of 19 recent stays rated 8+
9.0314 reviews
Top Hotel in MKE
10/10
225miltond · Family · 2026-02-02
“We had family from around the country come into town for a pre-wedding event and they absolutely loved the hospitality of staff and the comfy and teetering on swanky accommodations. The accommodations and ease of booking our event were exceptional. Thank you so much to Hotel manager Victoria Abrego and her amazing team for making our family's stay memorable. Hotel itself was a great value and would consider it top 2 or 3 in MKE - location in the MKE valley is second to none. Really appreciated and enjoyed the easy access to casino and local attraction like HD Museum and vast selection of various ethnic and American restaurants. Highly recommended for family and business alike. Cheers”
Could do better
2/10
OMGreally1 · Solo travel · 2026-01-25
“Very uncaring staff. The casino attracts lots of senior citizens. If a minor health issue arises, don't expect helpful assistance.
Also you cannot find assistance if you encounter a drunk antagonizing individual . Another common occurrence is panhandling in the parking lot .
All cup containers were empty by soda machine. 20 min wait to get cups .
Staff is not really people friendly”
Guest review
10/10
Thomas · 2025-10-12
“Nice hotel. Large casino. Lots of dining options. ”
Guest review
10/10
julie · partner · 2025-10-12
“The room is always clean and all staff are excellent. Great bar options and breakfast in the cafe is very good. We also enjoyed watching the game in the Sportsbook area. View from room was great. Can't beat the valet parking included with our stay.”
Guest review
10/10
Nicholas · 2025-10-12
“Friendly ”
Guest review
10/10
ERIN · family · 2025-10-12
“Staff was nice and helpful. Not located a great part of the city. Otherwise a great experience ”
Guest review
10/10
Janis · 2025-10-10
“Wonderful room”
Guest review
10/10
Elio · 2025-10-09
“Great”
Guest review
10/10
Tyrell · 2025-10-08
“Good times”
Guest review
10/10
karlie · 2025-10-07
“Fabulous clean room, wonderful staff, great food options! Got a room for a girls night and had a blast! The only issue we had was we wish there was a outdoor patio or area or balcony option. Comfy sheets, pillows, beautiful large bathrooms. Fun gaming options. ”
Guest review
10/10
Tasha · 2025-10-07
“Not a drinker so I can't answer about the drinks. I did not eat breakfast at the hotel. I can't answer about the breakfast. ”
Guest review
8/10
Bob · 2025-10-06
“Good ”
Guest review
6/10
Korie · 2025-10-06
“Not up to standards for the money. Paid $500 night. Bed was uncomfortable, nothing special about the room. Upon arrival we got a drink from the casino bar as instructed by hotel staff. Asked the bartender if we could bring the drink to our room and she said yes! On our way up we were stopped by casino staff and told drinks could not leave. We were told we had to slam it or leave it. Very disappointed in the communication that staff members know about their policies!”
Guest review
10/10
Ramon · partner · 2025-10-06
“State of the Art Beautiful Facilities”
Guest review
10/10
Mario · family · 2025-10-06
“Clean roon, nice view, great breakfast ”
Guest review
4/10
Lars · 2025-10-04
“Was there 6 years ago and it was GREAT. So, back in MKE we booked again. This time: a huge disappointment.
We booked for 4 nights. Room was fine, but already after the first night we noticed that housekeeping hadn’t been in the room while we were out. After the second night we saw the same, so I went to the lobby and asked if housekeeping could stop by. Just to take the trash out and stock up on coffee and toilet paper. They agreed and promised to ask housekeeping to stop by.
After the third night they still hadn’t been around, so I went to the lobby again, where they gave me some more coffee and apologized. While I was there they called housekeeping and asked them to freshen up the room.
After the fourth night – still nothing – so toilet paper was on ration and the trash was overflowing. Potawatomi is a big, busy hotel, but it really seems like the vast majority of the staff just don’t give a damn.
Another really annoying thing is that the shortest way from the hotel to the parking facility is straight through the casino. Six years ago we just walked. Now there is security at both ends with metal detectors. That’s fine and for everyone’s safety, but when you get picked out because you have a car key in your pocket twice a day for the better part of a week, it gets annoying.
It feels like guests are seen more as a threat than as customers. The first lady I talked to at the lobby, when I asked for housekeeping the first time asked for my ID to run the request. Never again”
Guest review
10/10
Jessica · family · 2025-10-03
“One of the best stays I’ve ever had. Had a room upgrade for free to king suite. The suite and bathtub with city view was pure perfection. Free valet parking. The casino foot was amazing. All around I 100% be returning! ”
Guest review
10/10
Julius · partner · 2025-10-02
“Clean, great staff great food, free valet”
Guest review
8/10
Yolanda · family · 2025-10-02
“Good hotel for 21 and over. Onsite food limited if you have children. Walking distance to Marquette. Uber readily available if needed. Rooms were nice. Fun if you like to gamble. Great variety of food in casino, free beverage stations. ”
