Hotelaholic

Hanoi

Capella Hanoi

11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Services

    Capella Hanoi offers a range of top-notch amenities, including a fitness centre, indoor pool, sauna, and room service. The 5-star hotel also features a shared lounge, terrace, and bar, ensuring a comfortable and enjoyable stay.

  • Culinary Delights

    Indulge in a variety of dining options at Capella Hanoi. Guests can enjoy an à la carte breakfast each morning and savor delicious American, Japanese, and Vietnamese cuisine at the on-site restaurant. Special dietary requests like vegetarian, dairy-free, and halal meals are also catered to.

  • Prime Location

    Conveniently situated near popular attractions such as the Hanoi Opera House and Trang Tien Plaza, Capella Hanoi provides easy access to the best of the city.

Don't miss the chance to experience luxury and convenience at Capella Hanoi - book your stay now!

HAPPI HIGHLIGHTS

  • Luxury experience

  • Exceptional service

At the hotel

Popular amenities

94 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Street parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Board games/puzzles
  • Cashless payment available
  • Daily housekeeping
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

224 reviews
10/ 10
とてもキレイな部屋で、サービス含め大満足。 部屋ごとにテーマを持った作りで、ミニバーなど各所の調度品含めて高級感と快適さを素晴らしく両立していた。 ラウンジで食べたバインミーは今まで食べた中で一番美味しかった。 夕方に日替わりで体験コーナーがあり、娘がランタン作成をしてとても楽しく過ごせた。 ホアンキエム湖から徒歩圏内にあり、朝の散歩も楽しかった。 朝食はオーダー式とブッフェで種類が多くどれも美味しかった。
KMR0913 · family with children · 2026-10-17

The guest experience

9.8out of 10
224 verified reviews

Loved most

  • Luxury experience
  • Exceptional service

Worth knowing — Breakfast could be improved

How guests scored the stay

  • Service10.0

    Staff was exceptionally supportive and attentive throughout.

  • Overall Experience10.0

    An exceptional experience with high satisfaction.

  • Room Quality10.0

    Spacious and comfortable rooms with delightful bathrooms.

  • Location9.9

    Great location in the heart of Hanoi.

  • Amenities9.8

    Excellent amenities including beautiful restaurants and breakfast options.

  • Cleanliness9.7

    Well-maintained and beautifully presented hotel.

  • Value for Money9.7

    Exceptional value considering quality and service.

  • Food and Beverage9.4

    Delicious food; breakfast was highly praised.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

9.8224 reviews
  • Guest review

    10/10

    KMR0913 · family with children · 2026-10-17

    “とてもキレイな部屋で、サービス含め大満足。 部屋ごとにテーマを持った作りで、ミニバーなど各所の調度品含めて高級感と快適さを素晴らしく両立していた。 ラウンジで食べたバインミーは今まで食べた中で一番美味しかった。 夕方に日替わりで体験コーナーがあり、娘がランタン作成をしてとても楽しく過ごせた。 ホアンキエム湖から徒歩圏内にあり、朝の散歩も楽しかった。 朝食はオーダー式とブッフェで種類が多くどれも美味しかった。”

  • Amazing hotel and staff

    10/10

    Jean-Bapt. D. · couple · 2026-10-10

    “Amazing staff and hotel! Everything was perfect, as always”

  • Guest review

    10/10

    Luitpold · extended group · 2026-09-14

    “Sensationelles Hotel mit erstklassigen Mitarbeitern.”

  • Exceptional stay at Capella Hanoi!

    10/10

    Luis · couple · 2026-09-13

    “Everything was perfect. The staff were incredibly attentive, kind, and always ready to help. Excellent location for exploring Hanoi, beautiful hotel, and outstanding service. We truly enjoyed our stay and hope to discover more Capella hotels around the world soon. Highly recommended!”

  • Guest review

    10/10

    Daniel · family with children · 2026-09-08

    “Stunning design, exceptional service”

  • Absolutely stunning art deco hotel with all the mod cons. This is a marvel of interior design which is in perfect harmon

    10/10

    Florian · couple · 2026-08-30

  • Guest review

    9/10

    Nai Meng David · solo traveller · 2026-08-15

    “staff service, complementary services, fittings, decor, amenities”

  • enjoyable...

    10/10

    Nalin · couple · 2026-08-13

    “breakfast was good... won't say very good... but good ... few things can improve ... staff was excellent and bent over backwards to please...”

  • Exceptional

    10/10

    Latifah · couple · 2026-08-12

    “There is nothing i disliked it infact it was sooo good i wanted to extend my stay. I think a 5 star wouldnt even give the place justice”

  • Idyllique !

    10/10

    joel · solo traveller · 2026-08-04

    “C’est un incroyable palace !”

  • Très bel hôtel dans le quartier français, du niveau du Lutetia à Paris 👍

    9/10

    philippe · couple · 2026-08-03

    “Établissement très élégant avec un emplacement premium, on est proche de tout à pied, cuisine excellente mais restaurant un peu cher, bon petit déjeuner dans un cadre avec une décoration raffinée. Nous avons eu la chance d’être surclassé dans une suite magnifique !”

  • Parfait !

    10/10

    Eric · couple · 2026-07-23

    “Tout !”

Hotel info and reviews come from third-party sources.