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Hanoi

Hotel de l'Opera Hanoi - MGallery

29 Trang Tien Street, Hanoi, 10000

8.8 Excellent376 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Accommodation

    The iconic Hotel de l'Opera Hanoi - MGallery offers a luxurious 5-star experience just a stone's throw away from the famous Hanoi Opera House. The elegant rooms, inspired by 19th Century France, boast European-style designer furnishings and artistic feature walls. Each room is equipped with modern amenities including a flat-screen TV, free Wi-Fi, and lavish bathrooms with shower areas.

  • Convenient Location and Services

    Situated a short walk from Hanoi’s Old Quarter, this stylish hotel provides easy access to the city's vibrant attractions. Additionally, with services like tour arrangements, car and bike rentals, and business facilities such as translation and free faxing, your stay is bound to be hassle-free.

  • Culinary Delights

    Indulge in a gastronomic journey at Café Lautrec offering a variety of international dishes, or savor authentic Vietnamese cuisine at Satine. With exceptional dining options, your taste buds are in for a treat during your stay at Hotel de l'Opera Hanoi - MGallery.

Book now for an unforgettable stay at Hotel de l'Opera Hanoi - MGallery and experience luxury at its finest!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Delicious breakfast

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

376 reviews
10/ 10
Great location very helpful staff who went above and beyond to make the stay a very enjoyable experience
Eugene · extended group · 2026-10-23

The guest experience

8.8out of 10
376 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Delicious breakfast

Worth knowing — Cleanliness concerns · High prices for some services

How guests scored the stay

  • Service10.0

    Staff were consistently described as wonderful, helpful, and welcoming.

  • Location9.5

    Hotel is centrally located and described as lovely, right in the heart of old Hanoi.

  • Food and Beverage9.5

    Restaurant quality was good, with excellent breakfast offerings.

  • Amenities9.5

    Breakfast buffets were superb with varied choices; beautiful dining area.

  • Overall Experience9.0

    Overall, guests had a lovely stay with minor issues affecting specific categories.

  • Room Quality8.5

    Rooms were described as spacious and well-finished, with well-defined features.

  • Value for Money7.5

    High prices compared to the run-down state of some rooms.

  • Cleanliness7.0

    The rooms were run-down, dark, and did not feel fresh.

Live guest feedback

Guest reviews

Mixed experiences

71% of 14 recent stays rated 8+

8.8376 reviews

  • Fantastic stay marvelous staff 10/10

    10/10

    Eugene · extended group · 2026-10-23

    “Great location very helpful staff who went above and beyond to make the stay a very enjoyable experience”

  • A good place to hang your hat for the night.

    8/10

    Timothy · couple · 2026-10-22

    “The hotel is simple, but served our purpose well - helpful staff and a comfortable room close to the airport.”

  • Tương đối hài lòng với dịch vụ tại khách sạn. Nhân viên thân thiện, quan tâm tới khách. Món ăn tại nhà hàng rất ngon.

    5/10

    Xuân Hưng · couple · 2026-10-07

    “Vị trí trung tâm, gần phố đi bộ. Nhà hàng đẳng cấp, món ăn ngon.”

  • 5 star hotel selling water

    6/10

    arghyadasgupta · Family · 2026-08-29

    “This is suppose to be a 5 star hotel but I am quite disturbed by their drinking water policy. Overall for two nights we are paying 400 USD but they only provide 2 bottles ( that too, each bring less than a ltr) per day. An average human body needs 3 ltr of water per day and in a humid climate like Han hoi , that will go up. I am amazed that how can a 5 star hotel have restrictions on a basic requirement like a water consumption”

  • Perfect

    10/10

    Jeremy · couple · 2026-08-26

    “We were celebrating our anniversary, and the staff really made it special. And they truly know how to do (that's why I chose M Gallery, as a former M Gallery staff myself).”

  • Super

    8/10

    Doan · family with children · 2026-08-17

    “L’emplacement le personnel très sympathique ils nous ont gardé nos valises bien que nous ayons réservé une nuit chez eux merci beaucoup”

  • horrible

    2/10

    Nalin · couple · 2026-08-15

    “not a lot”

  • A Wonderful Stay with a Few Areas for Improvement

    8/10

    ThanhLuong28 · Family · 2026-08-14

    “I had a very pleasant stay at Hotel de l’Opera Hanoi, particularly appreciating its excellent location in the heart of Hanoi. The hotel is conveniently situated within easy reach of many restaurants, cafés, and major attractions, making it an ideal choice for exploring the city. The boutique-style design is elegant and modern, while the room was clean, well-equipped, and comfortable. The bed was particularly comfortable, making it easy to relax after a day out in Hanoi. Breakfast at Lautrec Restaurant did not offer an extensive selection, but the quality of the food was very good. I was also impressed by the warm and attentive service from the restaurant and bar teams, who were genuinely welcoming and always willing to assist. That said, there are a few areas where I believe the hotel could further enhance the guest experience. As a five-star property, I expected a more polished arrival experience, particularly regarding luggage assistance and the introduction of hotel facilities and services. During check-in, there was no welcome drink and I received very limited information about breakfast hours and location, and the bell team did not accompany us to the room or introduce the facilities and services. While these may seem like small details, they are important elements of a five-star arrival experience. There were also a few issues in our room (215) that I hope the hotel will pay closer attention to. We noticed insects, including drain flies, in the room, suggesting that pest control may need further attention. In addition, the bathroom door did not have an internal lock, which was somewhat inconvenient for a family or group of friends sharing the room. Finally, the swimming pool on the third floor felt relatively small for the size of the hotel and was quite deep. Families travelling with young children should be particularly cautious, as there appeared to be limited staff supervision around the pool area. Overall, I enjoyed my stay and appreciated the hotel’s location, design, room comfort, and especially the friendly service from the restaurant and bar teams. With some improvements in arrival service, guest orientation, pest control, room functionality, and pool safety, I believe Hotel de l’Opera Hanoi could deliver an even more complete five-star experience.”

  • Lovely hotel with lovely staff and lovely lounge service

    9/10

    Chiho · family with children · 2026-08-12

    “The bed was very comfortable, and you can choose from different types of pillows. If you stay in a suite, you also receive a welcome fruit basket, a slice of opera cake and a bottle of sparkling water, which was a lovely touch. Another perk of the suite is complimentary TWG tea and coffee (even coconut coffee – yum!) in the lounge throughout the day, as well as unlimited high-quality evening drinks and appetisers. The bath was also large enough for my 6ft 2in son to relax in comfortably.”

  • Guest review

    5/10

    Thi Huong · solo traveller · 2026-08-10

    “Good location”

  • Guest review

    9/10

    osamh6661 · solo traveller · 2026-08-02

    “الموظفين رائعين جدا والتعامل جدا ممتاز والفندق راقي”

  • Great Hotel in a Great Location

    10/10

    TravelswithBuck · Couples · 2026-08-01

    “This is a great hotel, boutique style with lovely decor and a good vibe. Our suite was very good and recently refurbished so it felt nice and new. The layout is great - a powder room, kitchenette, dining and sitting area upon entrance and then through to the bedroom which had an office space and another seating area, with the bathroom and walk in robe off the hallway. The bed was so comfortable and the room kept spotless by the housekeeping crew. The restaurant Lautrec is set in an atrium. This is a beautiful setting. The staff here are very good and special thanks to Quan who always ensured we were being looked after. The menu is extensive with quality and presentation a priority. We had drinks and canapes La Fee Verte each evening. The tapas menu had a good variety of choice. We were impressed with the staff and service at the bar. The location is great - walking distance to so many tourist destinations. The smiling staff, great accommodation and food is worth a return visit.”

  • Good location

    10/10

    tu_nt531 · Family · 2026-07-29

    “Great hotel with great location. Hotel very cozy and staffs are very nice, helpful.”

  • Fabulous

    10/10

    Karl · solo traveller · 2026-07-12

    “Ambiance. Friendly service”

View all guest reviews

Hotel info and reviews come from third-party sources.