Hotelaholic

Ho Chi Minh City

Zazz Urban Ho Chi Minh

28 Su Van Hanh, Ho Chi Minh City, 70000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Modern Amenities

    Zazz Urban Ho Chi Minh offers a luxurious stay in Ho Chi Minh City, just a short distance from popular attractions. The hotel boasts an outdoor swimming pool, fitness centre, and a terrace for guests to unwind.

  • Diverse Dining Options and Exceptional Service

    Guests can enjoy a variety of dining options at the on-site restaurant or through room service. The 24-hour front desk ensures that all needs are met promptly, while free WiFi keeps guests connected throughout their stay.

  • Comfortable Rooms with Stunning City Views

    Each well-appointed unit at Zazz Urban Ho Chi Minh features modern amenities such as air conditioning, flat-screen TV, and a private bathroom. Some rooms offer picturesque city views, adding an extra touch of luxury to your stay.

Experience the epitome of comfort and convenience at Zazz Urban Ho Chi Minh. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Clean and friendly staff

  • Good breakfast options

At the hotel

Popular amenities

53 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Delivered food - securely covered
View all amenities

Pools & wellness

  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Terrace

Rooms & comfort

  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

230 reviews
8/ 10
Plenty of food
ZhenJi · couple · 2026-07-04

The guest experience

9.2out of 10
230 verified reviews

Loved most

  • Clean and friendly staff
  • Good breakfast options

Worth knowing — Cleanliness issues noted · Rooms may be too small for some guests

How guests scored the stay

  • Overall Experience10.0

    General satisfaction expressed in a majority of reviews.

  • Service9.8

    Most reviews praised the helpful and friendly staff.

  • Value for Money9.8

    Reviews highlighted the reasonable pricing for the quality provided.

  • Location9.3

    Location is convenient as indicated in multiple reviews, though some found it a bit far from the city center.

  • Amenities9.3

    Facilities like the pool and gym received positive comments.

  • Room Quality8.8

    Rooms were described as clean but some found them small with limited storage.

  • Food and Beverage8.8

    Breakfast options received mixed reviews; some want more variety.

  • Cleanliness7.8

    Several reviews indicate cleanliness issues; one review mentioned it was very dirty.

Live guest feedback

Guest reviews

Mixed experiences

75% of 12 recent stays rated 8+

9.2230 reviews
  • Guest review

    8/10

    ZhenJi · couple · 2026-07-04

    “Plenty of food”

  • Guest review

    10/10

    Ngọc Hà · solo traveller · 2026-06-15

    “Sạch sẽ, vị trí ổn, các bạn nhân viên (John, Eric…) rất nice, hỗ trợ nhiệt tình”

  • The property is very clean and staff are friendly. Good location.

    9/10

    Lu · couple · 2026-06-04

  • goed voor een zakenreis niet voor een grote groep.

    2/10

    liesbeth · extended group · 2026-04-21

    “We booked Zazz Urban expecting a true 4-star experience, but unfortunately, it was a massive disappointment compared to other 4-star hotels we’ve visited in Vietnam. While this hotel might be fine for a quick business trip, it is absolutely not suitable for groups looking to relax. The Pool & Facilities: Our main reason for booking was the pool, but it failed to deliver. The pool bar (Zook Bar) is closed indefinitely. Management claims it is no longer "promoted," but for a 4-star hotel, you expect food and drink service by the pool. There are so few sun loungers that we were forced to lie on the hard ground. Management’s response was simply that loungers "may not be sufficient for all guests." This is unacceptable. Food & Services: The breakfast is 90% Asian-oriented with very few European options. Additionally, the laundry services are extremely overpriced, which felt like an attempt to exploit guests. The Room & Staff: On a positive note, the rooms were very clean, though they are quite small. The staff members are friendly and polite, but unfortunately, they cannot compensate for the lack of management oversight regarding facilities. Compensation: When we complained, we were offered one drink voucher per person, but only valid between 9:30 AM and 12:30 PM, not solving our pool service complaint. A stark contrast to the high standards of hospitality we’ve experienced elsewhere in Vietnam. If you want a relaxing holiday with proper pool service and a place to sit, I strongly recommend looking elsewhere.”

  • Guest review

    8/10

    Ting Yi · couple · 2026-04-14

    “小而美的早餐..樣式不多的商務型早餐.”

  • Guest review

    6/10

    Frédérique · couple · 2026-04-09

    “L'emplacement,la piscine”

  • Sehr freundliches Personal und sehr hilfsbereit. Zimmer sehr sauber. Frühstück war sehr gut und vielfältig. Sehr empfehl

    10/10

    Anna · couple · 2026-03-31

  • Séjour au calme, chambre très confortable

    10/10

    Myriam · solo traveller · 2026-03-25

    “Le fait qu’il ne soit pas situé dans un quartier trop touristique. La piscine, très agréable le soir. La chambre spacieuse, lumineuse et propre, la literie confortable. Le thé et le café en vrac, pas de sachets en plastique, c’est une très bonne chose.”

  • Guest review

    6/10

    Vai Khin · family with children · 2026-03-23

    “床褥好”

  • Excellent Breakfast

    10/10

    652phungl · Couples · 2026-03-21

    “Zazz Urban Ho Chi Minh hotel is very new, we stayed on 8th floor room 801 for 2 nights 18/3/26, the room is very comfortable and clean Breakfast is the best from all the hotels we have stayed during this trip I would highly recommend Zazz Urban hotel to friends and family”

  • Guest review

    9/10

    KUO, CHIA-YU · solo traveller · 2026-03-08

    “服務人員很友善 尤其是地下室跟幫你搬行李的老伯跟大叔 還會牽你手過馬路”

  • Guest review

    10/10

    Emmanuel · solo traveller · 2026-02-25

    “Très bon accueil ! Le personnel est très sympathique et serviable. Tout est propre et confortable ! À recommander !”

Hotel info and reviews come from third-party sources.