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Phu Quoc

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Eco-Tourism At Bai Khem, Phu Quoc

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Design and Private Beach

    Immerse yourself in the whimsical design of JW Marriott Phu Quoc Emerald Bay Resort & Spa, located along the stunning Khem beach area. With its own private beach and outdoor swimming pool, this resort offers a truly luxurious experience.

  • Elegant Rooms and Top-Notch Amenities

    Experience comfort in the sleek and modern rooms equipped with air conditioning, flat screen TV, and minibar. Some rooms even feature private pools for added luxury. Enjoy the convenience of room service and the well-appointed en suite bathrooms with complimentary toiletries.

  • Dining Excellence and Relaxation

    Indulge in a variety of seafood and international dishes at the on-site restaurants, or unwind with a drink at the contemporary bars. Take advantage of the Spa by JW for a rejuvenating massage or explore water activities.

Your perfect getaway awaits at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

HAPPI HIGHLIGHTS

  • Outstanding service

  • Beautiful location

At the hotel

Popular amenities

114 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Baby safety gates
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • BBQ facilities
  • Billiards
  • Canoeing
  • Cashless payment available
  • Daily housekeeping
  • Diving
  • Fishing
  • Free WiFi
  • Grocery deliveries
  • Higher level toilet
  • Indoor play area
  • Karaoke
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Pub crawls
  • Room service
  • Shallow end
  • Temporary art galleries
  • WiFi available

Review in focus

474 reviews
10/ 10
Awesome hotel. Too big to walk around it’s an island! Beach is amazing! Australian standards. Free rowing boats/surf boards! Gym like a proper gym! Breakfast 10/10!!! We had to check out 1 day early due to a family emergency back home and they honoured a refund! Not greedy 👌🏻
AHMED · family with children · 2026-09-17

The guest experience

9.3out of 10
474 verified reviews

Loved most

  • Outstanding service
  • Beautiful location

Worth knowing — High prices for dining · Construction noise

How guests scored the stay

  • Service9.9

    The staff were consistently praised for their attentiveness and polite demeanor.

  • Overall Experience9.9

    Guests consistently felt it was a wonderful experience, mentioning return visits.

  • Location9.4

    Many reviews emphasized the superb location near the beach and pools.

  • Amenities9.4

    The hotel offers extensive amenities, including pools, spa, and diverse activities.

  • Room Quality9.4

    Rooms were described as incredible, luxurious, and well-furnished.

  • Cleanliness8.9

    Cleanliness was highlighted positively, but some construction was reported, affecting perceived value.

  • Food and Beverage8.9

    Food quality was generally good, though a few items received mixed reviews.

  • Value for Money8.4

    Some reviews indicated high pricing, particularly for dining, affecting value perception.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.3474 reviews
  • Perfect relaxation hotel on the whole island!

    10/10

    AHMED · family with children · 2026-09-17

    “Awesome hotel. Too big to walk around it’s an island! Beach is amazing! Australian standards. Free rowing boats/surf boards! Gym like a proper gym! Breakfast 10/10!!! We had to check out 1 day early due to a family emergency back home and they honoured a refund! Not greedy 👌🏻”

  • Beautiful resort, amazing service, delicious food, and a stunning beach. Highly recommended!

    10/10

    Ngoc · solo traveller · 2026-09-17

    “Beautiful and very clean resort with excellent service. The staff were friendly, attentive, and professional. The restaurants were delicious, and the beach was absolutely beautiful. We really enjoyed our stay and would highly recommend this resort.”

  • 是我住過最棒的體驗!

    10/10

    Ting Kit · couple · 2026-09-12

    “很喜歡整個飯店用學校來做主題! 讓很多地方都可以發現細節的小巧思~ 今次入住是在記念日 飯店幫我們準備了房間的小驚喜也非常開心 在整個園區的各種設施和活動都非常棒 待了4天3晚也不會無聊 在園區內只要叫車,幾分鐘內就馬上到 用WhatsApp聯絡還回覆非常快非常方便 即使出了飯店也可以馬上有支援 超過10分!更不用說基本的所有服務都做得很好!”

  • Guest review

    8/10

    HOU-PING · solo traveller · 2026-08-31

    “我住的房間空間大挑高,浴室廁所分開這樣很方便,電話服務隨叫隨到,隨時叫有Golf Car到任何地方。”

  • This was the most magical way to end our 15-day trip to Vietnam.

    10/10

    Vincent · couple · 2026-08-27

    “Our favorite part of our stay at JW Marriott Phu Quoc Emerald Bay Resort was the fabulous treatment given to us at the Spa! All the girls were incredibly friendly, but our massage therapists, Hai and Jasmine were amazing! We get many massages while travelling, but these two therapists were by far the best service we have received. We plan to come back next year so hope to see them both again! Staff at the Department of Chemistry (the bar) were also great.”

  • Traumhaftes Hotel

    10/10

    Carmen · couple · 2026-08-25

    “Unglaublich nettes Personal. Sehr gepflegte Hotelanlage.”

  • Will recommend to my friends.

    10/10

    PATRICIA · extended group · 2026-08-23

    “Top service; amazing French design of the property; best interior design; and beautiful landscaping.”

  • 最高の空間時間過ごさせて頂きました。ありがとうございます!

    10/10

    KAZUO · couple · 2026-08-11

    “スタッフの対応並び雰囲気最高でした😃”

  • Overall the hotel staff ace it, with very prompt polite services. The buggy service is always quick and on time and the

    8/10

    Audrey · extended group · 2026-08-10

    “The facilities and proximity to the beach”

  • Exquisite and colourful

    10/10

    Ben · couple · 2026-08-07

    “Interior design of the rooms, the pools, the pristine beachfront location”

View all guest reviews

Hotel info and reviews come from third-party sources.