Hotelaholic

Victoria Falls

Ilala Lodge Hotel

Area A8, Victoria Falls

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Spectacular Views

    Unparalleled Dining Experience at The Cassia Restaurant

  • Dining & drinks

    Indulge in exquisite cuisine while overlooking the lush gardens at our on-site restaurant. The perfect setting for a memorable dining experience.

  • Exciting Activities and Adventures

    From witnessing the majestic Victoria Falls to adrenaline-pumping adventures like bungee jumping and white-water rafting, there is never a dull moment at Ilala Lodge Hotel.

Experience luxury and adventure seamlessly blended at Ilala Lodge Hotel. Book now to create unforgettable memories.

HAPPI HIGHLIGHTS

  • Excellent location within walking distance of Victoria Falls

  • Very friendly and helpful staff

  • Beautiful gardens and outdoor seating with wildlife sightings

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Pool bar
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Hot spring bath
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

175 reviews
10/ 10
Lovely hotel in perfect setting close to the falls
Matt · couple · 2026-08-28

The guest experience

9.1out of 10
175 verified reviews

Loved most

  • Excellent location within walking distance of Victoria Falls
  • Very friendly and helpful staff
  • Beautiful gardens and outdoor seating with wildlife sightings
  • Comfortable, spacious rooms and balconies
  • Good restaurant/breakfast options noted by many guests

Worth knowing — Frequent helicopter noise during daytime · Intermittent in-room WiFi and slow response from reception at times · Some restaurant service inefficiencies (slow service) · A report of food poisoning and concerns about food safety from one guest · A few rooms described as tired/dated with carpets showing wear

How guests scored the stay

  • Service9.9

    Staff repeatedly described as very friendly, helpful and secure; some isolated reports of slow restaurant service and delayed assistance at reception, but overall service is a strong positive.

  • Location9.8

    Consistently praised for being very close to Victoria Falls with pleasant grounds and views; many guests highlighted the convenience and ability to hear the falls.

  • Overall Experience9.6

    Overall very positive impressions driven by location, friendly staff, gardens and comfortable rooms; drawbacks include helicopter noise, some service delays and isolated food/room-condition issues.

  • Room Quality9.5

    Rooms often described as spacious and comfortable with good beds and balconies; a few mentions of soft pillows/mattresses and some worn décor in places.

  • Amenities9.3

    Strong outdoor/indoor seating, attractive gardens and wildlife viewing; restaurant and bar well regarded. Some complaints about intermittent in-room WiFi.

  • Cleanliness8.6

    Generally reported as clean and comfortable in several reviews, though some guests noted tired rooms and old carpeting in places.

  • Value for Money8.3

    Mixed sentiment: many feel location and facilities justify the price, while at least one guest felt the cost was excessive relative to room condition and services.

  • Food and Beverage7.8

    Breakfast and restaurant receive positive notes for variety and quality by several guests, but there are also reports of limited buffet selection, slow restaurant service, and a serious food-safety complaint from one guest.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

9.1175 reviews
  • Perfect hotel in perfect setting

    10/10

    Matt · couple · 2026-08-28

    “Lovely hotel in perfect setting close to the falls”

  • Hôtel confortable avec bel aménagement extérieur proche des chutes

    9/10

    Deborah · extended group · 2026-07-22

    “Emplacement, aménagement extérieur, confort et propreté des chambres,”

  • Отвратительно 0/10

    1/10

    Valeria · couple · 2026-07-16

    “Итак Фишка отеля-его расположение, самое близкое к водопаду Персонал приветливый, очень приятный нам понравился Номера просторные На этом плюсы заканчиваются”

  • Guest review

    9/10

    Catherine · solo traveller · 2026-07-06

    “Lovely balcony with view over the gardens with visiting elephants to the pond.”

  • Beautiful hotel, great location and lovely staff

    10/10

    Philippa · couple · 2026-06-28

    “Great location, superb bedrooms, lovely restaurant and bar, super friendly and helpful staff”

  • Gorgeous hotel in a convenient location with excellent restaurant.

    9/10

    Laura · couple · 2026-04-11

    “The breakfast was wonderful. Plenty of choices on the buffet along with delicious options from the menu. Beautiful outdoor and indoor seating options and pleasant attentive staff.”

  • Buena elección

    9/10

    mªAngeles · extended group · 2026-04-07

    “La ubicación. Oir las cataratas desde el hotel fue muy agradable. La habitación confortable con camas cómodas y las instalaciones muy completas.”

  • Had excellent stay - staff is great!

    10/10

    Donald · couple · 2026-04-07

    “Location is perfect. 5 to 10 min. Walk to Victoria Falls.”

  • Guest review

    9/10

    MARIA CHIARA · couple · 2026-04-02

    “Il ristorante è la qualità dei piatti serviti la gentilezza del personale, la vicinanza alle cascate raggiungibili a piedi”

  • Sehr schönes Hotel nahe bei den Victoriafällen gelegen. Sehr gutes Personal, Security und Restaurant

    8/10

    Claudia · solo traveller · 2026-03-31

    “Sehr freundliches Personal. Sehr gute Lage nahe der Victoriafälle (zu Fuss erreichbar). Ruhig und gepflegt. Gute Security. Ein tolles Zimmer direkt zum Garten und dem Wildtiergebiet. Sehr schöne Gartenanlage und sehr schöne Pflanzen überall. Eine gute Restauration.”

  • Glad to be gone

    1/10

    Zaheer · solo traveller · 2026-03-23

    “Nothing. Horrible experience”

View all guest reviews

Hotel info and reviews come from third-party sources.