Hotelaholic

Montréal · Québec

The Ritz-Carlton, Montreal

1228 Sherbrooke Street West, Montréal, Québec, H3G 1H6

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience the epitome of luxury at The Ritz-Carlton, Montreal, where spacious rooms feature marble bathrooms, heated floors, and high-tech amenities like digital light controls and automatic toilets. Enjoy complimentary Asprey bath products and stay connected with free WiFi and flat-screen TVs in every room.

  • Exquisite Dining Options

    Indulge in contemporary French cuisine at Maison Boulud, or savor cocktails and snacks at The Ritz Bar. During the summer, dine al fresco in the charming garden of Le Jardin. With a variety of dining options, your culinary desires are sure to be satisfied.

  • Unparalleled Services and Amenities

    Relax and rejuvenate at the saltwater pool, fitness centre, or with in-room massages. Benefit from 24-hour concierge service, a business centre, and client accompaniment service. Whether you're here for business or leisure, The Ritz-Carlton, Montreal offers everything you need for a memorable stay.

Book now to experience luxury and sophistication at The Ritz-Carlton, Montreal.

HAPPI HIGHLIGHTS

  • Exceptional service

  • High-quality amenities

At the hotel

Popular amenities

94 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
View all amenities

Pools & wellness

  • Hair Salon Services
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Rooftop pool
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Walking tours

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

321 reviews
9/ 10
staff
Celil Omer · family with children · 2026-09-18

The guest experience

9.8out of 10
321 verified reviews

Loved most

  • Exceptional service
  • High-quality amenities

Worth knowing — High prices for food and beverage

How guests scored the stay

  • Service10.0

    High level of service highlighted in multiple reviews, particularly by the guest services team.

  • Amenities10.0

    Offers a wide array of amenities including upscale facilities and thoughtful additional touches.

  • Overall Experience10.0

    Guests report a completely satisfying and memorable stay, worthy of its high rating.

  • Cleanliness9.7

    The hotel is well maintained and clean, providing a comfortable experience for guests.

  • Location9.7

    Conveniently located with good access to nearby amenities and attractions in Montreal.

  • Room Quality9.7

    Rooms feature modern amenities and are spacious and well-furnished.

  • Value for Money9.7

    While priced at a premium, the exceptional service and offerings justify the cost.

  • Food and Beverage9.7

    The breakfast is excellent with a wide choice, though noted that prices are on the higher side.

Live guest feedback

Guest reviews

Remarkably consistent

94% of 16 recent stays rated 8+

9.8321 reviews
  • good stay

    9/10

    Celil Omer · family with children · 2026-09-18

    “staff”

  • Guest review

    10/10

    Eva · family with children · 2026-09-06

    “מלון ברמה הכי גבוהה. צוות אדיב. חצר קסומה עם ברווזים לילדים. מיקום במרכז העיר. מושלם.”

  • Guest review

    7/10

    Evelyne · couple · 2026-09-01

    “Le restaurant”

  • A Historic Ritz Experience in the Heart of Montreal

    10/10

    Dayter · Couples · 2026-08-26

    “What an amazing stay at The Ritz-Carlton Montreal. From the moment we arrived, the staff were absolutely fantastic and made the entire experience feel special. What really sets this Ritz apart is its character. This isn’t the sleek, modern Ritz-Carlton experience you find in many cities today. The hotel embraces its history, with beautiful architecture, classic décor, and little pieces of the past throughout the property. Seeing the famous phone booth connected to the first transcontinental telephone call was such a unique touch, and knowing this was the first hotel in North America to carry the Ritz-Carlton name makes staying here feel like experiencing a piece of history. The location is also nearly perfect. It somehow feels quiet, private, and secluded while still being right in the heart of Montreal and within walking distance of so much. Afternoon tea was another highlight of our stay. The entire experience was beautifully done, and the desserts were especially incredible. It was elegant without feeling overly formal and was one of those experiences that genuinely added something memorable to the trip. Between the history, incredible staff, beautiful property, afternoon tea, and outstanding location, this was much more than simply a luxury hotel stay. The Ritz-Carlton Montreal has a personality and sense of place that many newer luxury hotels simply can’t replicate.”

  • Excellent service and helpful staff. Loved the surprise gifts

    10/10

    Ellen · couple · 2026-08-16

    “Everything was intentional and beautiful.”

  • Great Hotel

    10/10

    MarkP115 · Couples · 2026-08-15

    “This is a beautiful old hotel in a great downtown location. Our room was large, immaculate and very well appointed. There was a desk, a couch and chair. The WiFi signal was strong and there were many outlets. Service is remarkably consistent and excellent at this Ritz-Carlton. This is the place to stay in Montreal.”

  • Warm Hospitality and Exceptional Service

    10/10

    Aquajh · Family · 2026-08-12

    “The staff were incredibly friendly, warm, and attentive, and they made us feel at home throughout our stay. Our room was comfortable and very well maintained. Everything was spotless, and we really appreciated the attention to detail. Everyone we met was kind, professional, and always happy to help. Their genuine friendliness and exceptional service made our experience feel very special. We had a wonderful stay and would happily return to The Ritz-Carlton Montreal on our next visit. We highly recommend it to anyone looking for a comfortable stay with truly outstanding service in Montreal.”

  • Guest review

    9/10

    Tarek · extended group · 2026-08-03

    “Everything”

  • Y retourner

    10/10

    Jean Guy · family with children · 2026-08-03

    “Nous avons déjeuné a l’extérieur”

  • We had a fantastic time and was treated very very well. Everything in our room was exceptional

    10/10

    Squillace · couple · 2026-08-03

  • Exceptionally Well Run

    10/10

    Bob7422 · Family · 2026-08-02

    “Highly impressed with the level of service and professionalism. Helpful front desk, especially the exceptional desk manager. Valets are friendly and always prompt. Bellman Ricardo is one of a kind. And a room attendant appropriately named Blessing is a treasure. This is a special place.”

  • Elegant Hospitality and Luxury

    10/10

    U3825YEmatthewr · Solo travel · 2026-07-18

    “The RC Montreal is frequently named the best Ritz-Carlton in North America, and after staying there I believe this to be true. It is an elegant, beautiful, hospitable property. I arrived early in the morning and was able to check into an upgraded junior suite before 11AM. I appreciated the warm service even prior to check-in. The day before I received a lovely welcome call from the front desk to touch base for my stay. I arrived at 9:45AM before the room was ready, but was still provided water and a temporary key to access the pool and spa while I waited. When the room became available, I received the most incredible welcome tour from the bellman, Ricardo, who is among the friendliest hotel staff I have ever encountered. Give this man all the raises, accolades, and plaudits for his amazing service: he IS the best!!! The room was lovely. Unfortunately had no view, but everything about the interior was impeccable, modern, and spacious that I didn't care. The downstairs lobby and Palm Court restaurant were beautiful. My only complaint is the Quattro Formaggi pizza was overcooked and burnt on part of the crust, and the drinks just adequate, but as far as the actual hotel the stay couldn't have been better. I look forward to coming back!”

  • Expérience incroyable

    10/10

    Chloé · family with children · 2026-07-18

  • The Art of True Hospitality

    10/10

    demetriop349 · Friends getaway · 2026-06-21

    “My friends René, Dany and I recently celebrated my 51st birthday during your Afternoon Tea experience at The Palm Court of The Ritz-Carlton, Montreal. We wanted to take a moment to recognize the exceptional service we received throughout our visit. Ariane welcomed us with remarkable grace, patience and warmth. We were probably a little overexcited at first—moving chairs around, eager to settle in and impatient to discover the menu. With genuine kindness and effortless professionalism, she gently guided us into the refined rhythm of the Ritz-Carlton experience, never making us feel uncomfortable, only welcomed. Toward the end of our visit, we had the pleasure of speaking with her about her background in communications and event production. It became clear that excellence in hospitality comes naturally to her, and she represents your establishment beautifully. We would also like to recognize Hugues, whose professionalism stood out when I accidentally spilled my signature Espresso Martini and broke the glass. He responded immediately with calm efficiency and discretion, while continuing to present each course with impeccable precision. Our thanks also go to Dylan, who came over to ensure everything was alright, reassured us with genuine care, and discreetly restored the table so we could simply continue enjoying the afternoon. To complete the adventure, I even forgot my iPhone when leaving the hotel. When we called, your team had already attempted to reach us using the reservation phone number. Upon returning, we were greeted with the same warmth, professionalism and genuine hospitality. What impressed us most was not only the quality of the tea, the food or the beautiful surroundings, but the feeling that every member of your team genuinely cared about creating an exceptional experience. The Ritz-Carlton’s reputation is built on a remarkable heritage, but it is people like Ariane, Hugues, Dylan and the entire team who continue to bring that legacy to life every day. Thank you for making my birthday celebration truly unforgettable. Mr. Platero Demetrio”

  • Celebrating in Montreal

    10/10

    D2867OPmaryl · Couples · 2026-06-01

    “We were on a trip to celebrate our 50th anniversary, and our honeymoon was a trip to Quebec, so we traveled through Montreal. We had just one night to spend in Montreal and we used Bonvoy points to stay at the Ritz Carlton. The exceptional service provided by each and every member of the staff, beginning with an email from Florence Svoboda, ensured that we had a wonderful visit. I only wish we’d been able to stay longer! When we arrived in our beautiful room we found a bottle of champagne and macarons, plus a congratulatory note from Florence. Even though we had reserved our room using points, I feel like we were treated like guests who had paid for the most expensive room in the hotel. Thank you for a memorable visit and for an example of true hospitality at its best.”

  • Extraordinary service, truly great hotel - love it!

    10/10

    Seattle98101 · Couples · 2026-05-22

    “One of my top favorite hotels in the world, wish I could give it 6 stars. We stayed here last year and I loved it, so was very happy that we ended up back in Montreal and could stay here again. Service is impeccable, I felt it as soon as we stepped out of the cab. They are just excellent. I booked a junior suite, they upgraded us to a corner. There was a lovely plate of fresh fruit welcoming us to our room. When I had to extend our stay unexpectedly, they handled it smoothly and immediately offered me the same rate, as well as noting that I could still check out on our original schedule if I needed to as I finished sorting out our plans. It’s obvious the entire staff takes enormous pride in this place; the bellman even rode up the elevator with me to finish telling me a story about the history of the hotel. The room was fabulous (I particularly loved having a fireplace, so cosy), the Palm Court restaurant is great, and I only wish I could travel to Montreal more often to stay there again.”

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Hotel info and reviews come from third-party sources.