Hotelaholic

Quebec City · Québec

Hôtel Le Germain Québec

126 rue Saint-Pierre, Quebec City, Québec, G1K 4A8

9.6 Wonderful362 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Historic Charm with Modern Comforts

  • Luxurious Room Amenities

    Indulge in free WiFi, Nespresso coffee, BOSE stereo, and a functional work area in every room.

  • Cozy Lounges and Fitness Facilities

    Relax at the espresso bar, unwind by the fireplace, or stay fit at the 24-hour gym.

  • Prime Location for Exploring

    Conveniently located minutes away from historic sites and cultural attractions, Hotel Le Germain Quebec offers the perfect blend of comfort and exploration.

Experience a stay where history meets luxury at Hotel Le Germain Quebec. Book now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Excellent Service

  • Great Location

  • Comfortable Rooms

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Bike tours
  • Board games/puzzles
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Massage services
  • Spa/wellness center

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Grocery deliveries
  • Key card access
  • Non-smoking throughout
  • Room service
  • Strollers
  • WiFi available

Review in focus

362 reviews
10/ 10
A top class establishment,
Patrick · extended group · 2026-09-15

The guest experience

9.6out of 10
362 verified reviews

Loved most

  • Excellent Service
  • Great Location
  • Comfortable Rooms
  • Good Amenities

Worth knowing — Noise from construction · Breakfast pricing concerns

How guests scored the stay

  • Service10.0

    Excellent customer service, staff were warm and helpful throughout the stay.

  • Location10.0

    Well-situated, within walking distance to attractions while remaining in a quiet area.

  • Overall Experience10.0

    Overall, a very pleasant stay and would recommend the hotel.

  • Room Quality9.6

    Rooms were spacious, well-appointed, and comfortable.

  • Cleanliness9.4

    Standard quality for this hotel tier, some minor issues noted regarding noise from outside.

  • Amenities9.4

    Great amenities with a relaxing lounge area and easy access to food.

  • Value for Money9.4

    Good value but some concerns about breakfast pricing and quality.

  • Food and Beverage8.9

    Breakfast was mentioned as being delicious but some complaints regarding the current offerings.

Live guest feedback

Guest reviews

Mixed experiences

60% of 10 recent stays rated 8+

9.6362 reviews

  • A very enjoyable experience.

    10/10

    Patrick · extended group · 2026-09-15

    “A top class establishment,”

  • It was a very pleasant stay. I surely revisit this hotel and recommend it to my friends

    10/10

    Elaheh · couple · 2026-09-05

    “The property is in the heart of Quebec City, very close to all the restaurants and places to visit”

  • Excellente localisation

    7/10

    Caroline · extended group · 2026-08-10

    “Chambre spacieuse et localisation dans un secteur charmant, clin d’œil aux préposés du stationnement: serviables et accueillants.”

  • Frustrante

    1/10

    Marcelo · couple · 2026-07-24

    “Nada”

  • Disappointing communication from staff when a/c broke

    4/10

    jillbU4823ZV · Family · 2026-07-21

    “There is so much to love about this hotel: perfect location, charming and relaxing lounge areas, spacious rooms with character. Unfortunately we had a poor experience due to the way staff handled the broken air conditioning in our room. I notified staff that the a/c needed attention after a hot and stuffy night of sleep. I called the front desk at 8:30am and told them we would be out of the room from 9 until 3. I also spoke to front desk staff in person on my way out. At that point the unit was already reading 24c. When we returned at 3pm, we were told no one had yet visited the room. Instead of sending a repair person, they sent a porter who fiddled with the wall control and told us to wait 30 minutes. When we called down again, they said that we should pack up our things, and they would move us to a room that they were “cooling down right now” while we were at dinner. So we packed everything. In the meantime, front desk staff had changed shifts. When I spoke to the new staff, they admitted that they did not have an alternative room for us. They offered to open our windows. We agreed as it was starting to cool down outside. When we returned from dinner, windows were still closed and the room was the same temp. We were told they had opened the windows for a few minutes while we were at dinner but they would not remain open for fear of the open window being photographed. While they claimed they had opened the window for a short period, the temp on the wall still read 24. At this point, 10:30pm, they offered us a relocation to another hotel with working a/c. 10:30 pm. I understand completely that buildings are old and things sometimes break. I don’t expect everything to run perfectly at all times. But I do not appreciate lying and stalling from staff as a tactic to handle issues. Making us pack when they knew there would not be a room change. Promising to open windows and then not doing it. Only offering alternate accommodations when it had gotten too late to be an actual workable solution. At top tier hotels, I expect staff to be friendly, efficient problem solvers. I also expect them to be communicative and honest. Here, Le Germain missed the mark.”

  • Guest review

    9/10

    pelletier · solo traveller · 2026-07-18

    “Location staff everything was great”

  • A lovely stay in Quebec.

    7/10

    Christine · family with children · 2026-07-01

  • Guest review

    8/10

    Matt · couple · 2026-06-23

    “Location”

  • Comforting stay at a quiet hotel

    10/10

    Jill · couple · 2026-06-21

    “The staff were very friendly and helpful. The location and the room were very quiet. The hotel was very clean and the bath products were top notch. They have a nightly turn down service that offers water and chocolates.”

  • Guest review

    10/10

    Mona · solo traveller · 2026-06-20

    “Lovely hotel. Comfortable beds. Friendly staff. Great coffee options. Central location. No restaurant on site, but Louise's right across the road was excellent. Would highly recommend 👌”

View all guest reviews

Hotel info and reviews come from third-party sources.