Hotelaholic

Santiago

Icon Hotel

Av. Alonso de Cordova 6050, Santiago, 7550000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Rooftop Swimming Pool with Andes Views:: Enjoy breathtaking views of the Andes mountains while relaxing in our rooftop swimming pool. The perfect spot to unwind after a day of exploring Santiago.

  • Wellness & relaxation

    Luxurious Amenities and Services:: Indulge in our on-site restaurant, rooftop bar, and indoor heated swimming pool. With spa and fitness facilities, we ensure a comfortable and rejuvenating stay for all our guests.

  • Location & surroundings

    Convenient Location and Access:: Located in the vibrant Las Condes district, Icon Hotel is just steps away from Parque Arauco shopping mall and Manquehue metro station. Explore the city with ease and return to a welcoming 24-hour front desk service.

Book now to experience the ultimate blend of luxury and convenience at Icon Hotel in Santiago!

HAPPI HIGHLIGHTS

  • Excellent location

  • Friendly/helpful staff (many mentions)

  • Good/varied breakfast

At the hotel

Popular amenities

81 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Bar
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Heated pool
  • Massage services
  • Outdoor pool
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Fruits
  • Kid meals
  • Restaurant
  • Snack bar

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Personal trainer
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Hammam
  • Happy hour
  • Key card access
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Solarium
  • Themed dinner nights
  • WiFi available

Review in focus

4,268 reviews
8/ 10
El desayuno
Claudia · family with children · 2026-10-24

The guest experience

8.6out of 10
4268 verified reviews

Loved most

  • Excellent location
  • Friendly/helpful staff (many mentions)
  • Good/varied breakfast
  • Comfortable beds and rooms
  • Great room views
  • Generally clean and well maintained

Worth knowing — Shower/water issues (leakage, hot/cold cuts) · Inconsistent breakfast service and isolated rude staff incidents · No streaming apps on TV (e.g., Netflix) · Poor/slow Wi-Fi · Worn furniture and some AC problems · Occasional poor handling at arrival by reception

How guests scored the stay

  • Location9.5

    Consistently described as 'perfect' or 'excellent location' in many reviews; location is a strong positive for most guests.

  • Value for Money9.2

    Multiple guests mentioned very good price and included extras (frigobar, robes, slippers), indicating strong perceived value for the cost.

  • Overall Experience9.2

    Overall positive experiences dominate: friendly staff, good location, comfortable rooms and breakfast; a minority of significant negative arrival/service incidents tempered but did not outweigh general satisfaction.

  • Cleanliness9.0

    Generally praised for cleanliness and maintenance (multiple comments: 'clean, well maintained', 'limpieza muy buena'), with a few isolated notes about a bathroom smell or cleanliness issues.

  • Food and Beverage8.6

    Breakfast is often highlighted as a strong point (even 'exceeded expectations') though some guests found it weak for the hotel tier or experienced service problems when requesting replacements.

  • Service8.0

    Mostly positive staff interactions and helpful reception cited often, but several reports of poor/bad treatment by reception staff and inconsistent breakfast service lower the score.

  • Amenities7.8

    Spa and minibar/frigobar praised, rooftop/skyclub noted, but several negatives: lack of streaming apps on the TV, poor/highly variable Wi-Fi and limited menu at some outlets.

  • Room Quality7.5

    Comfortable beds and great views frequently mentioned, but issues noted with shower water leaking outside the bathroom, occasional hot/cold water cuts, worn furniture and AC problems.

Live guest feedback

Guest reviews

Mixed experiences

50% of 14 recent stays rated 8+

8.64268 reviews
  • Negocios

    8/10

    Claudia · family with children · 2026-10-24

    “El desayuno”

  • Hotel mit Abstrichen

    7/10

    Koke · family with children · 2026-10-24

    “Der Zimmerausblick auf die Berge war traumhaft. Das Frühstück ist ganz ok.”

  • Fantastico

    10/10

    maria del carmen · family with children · 2026-10-20

    “Todo”

  • Sobre valorado

    5/10

    Amalia · couple · 2026-10-20

    “Ubicación”

  • Tranquila

    9/10

    Lincoln · couple · 2026-10-19

    “…”

  • Guest review

    7/10

    Nicole · couple · 2026-10-19

    “Las habitaciones limpias y cómodas”

  • Pésimo servicio, no volvería nunca

    1/10

    Mariel · solo traveller · 2026-10-16

    “Nada”

  • Guest review

    6/10

    Matias Ignacio · couple · 2026-10-15

    “el desayuno”

  • Noche de bodas

    2/10

    Daniela · couple · 2026-10-15

    “Las instalaciones son lindas y cómodas, la pieza y sobre todo el baño muy amplio, fuimos por pocas horas ya que teníamos vuelo temprano. El desayuno delicioso y completísimo.”

  • Nice hotel and location.

    10/10

    Mariano · solo traveller · 2026-10-14

    “Room with nice views, services in general, parking, location, bathroom was complete and practical, Gym and spa available, and the restaurant in the terrace as well, different options for dinner or drink something.”

  • Guest review

    8/10

    Poblete · solo traveller · 2026-10-14

    “La ubicación y el edificio en general.”

  • Malísimo

    1/10

    Debora · family with children · 2026-10-13

    “Nada mala la comida y la estadía los niños no se pueden bañar en la piscina temperada”

  • Disfrutando en pareja

    9/10

    Raul · couple · 2026-10-13

    “Ubicación, estetica del edificio, bien abientado. comodo, grato. recepcion " Javier muy preocupado y atento." Desayuno muy completo , restorant comodo . Impresionante la panoramica desde terraza, hermosa”

  • All good but not expect you will know about late check out untill the very late moment.

    8/10

    Christian · couple · 2026-10-11

    “The room was good as well as the bed. I didn't use a breakfast or pool, but massage at spa was very relaxing and I recomade it. The location and parking was as I expected.”

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Hotel info and reviews come from third-party sources.